Pacific Gardens

Pacific Gardens is an Assisted Living Home in California

Pacific Gardens is an Assisted Living Home in California

Pacific Gardens

2384 Pacific Dr, Santa Clara, CA 95051 View Map

Pacific Gardens is an Assisted Living Home in California

Pacific Gardens is an Assisted Living Home in California

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Overview of Pacific Gardens

Experience the best of your golden years with Pacific Gardens, a blissful community in Santa Clara, CA, offering assisted living and memory care. A compassionate and highly trained team provides exceptional care tailored to residents’ needs 24/7 to ensure their comfort and safety. Promoting a vibrant and welcoming environment, the community strives to maintain residents’ independence while helping with their personal needs and cognitive conditions.

Recreational activities are conducted according to residents’ interests and capabilities, ensuring they remain active and socially engaged. Delightful and healthy meals are served daily to cater to residents’ dietary needs and preferences. With state-of-the-art amenities and exceptional services, residents enjoy the highest quality of life in retirement.

+1 408-985-5252

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.90/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 104

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the California average
Occupancy rate 86%
Residents per day (avg) 160
Occupancy rate
86%
Residents per day (avg)
160

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

35% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

57% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Finances and operations

Proprietary home
Corporation
Home revenue
$23.6M
Profit
$1.4M
Proprietary home Corporation
Home revenue
$23,554,668.00
Profit
$1,443,508.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.5M
44.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.7M
Total costs $22.1M
Bed community size
104-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
21 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 63 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy Rate
68%
Occupied Beds
71 of 104
Percentage of available beds currently in use by residents.

California average: 72%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
August 31, 2004

Additional licensing details

County: SANTA CLARA

Ownership & operating entity

Pacific Gardens is legally operated by COMMUNITY HOME PARTNERS LLC.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 2-story

Dining services icon
Dining services icon

Dining Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Wellness Programs icon

Wellness Programs

Types of Care at Pacific Gardens

Assisted Living Memory Care
Contact Pacific Gardens

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

9 visits

California average: 14 visits

Breakdown by visit type

4 total complaint visits

5 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

4 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

0 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Inspection Report Summary for Pacific Gardens

The California Department of Social Services Community Care Licensing Division conducted a series of unannounced visits to PACIFIC GARDENS, a 740‑type assisted‑living facility in Santa Clara, over a four‑year period. The first two case‑management visits in 2021 followed resident‑related incidents: a resident’s death on 03/12/2021 and a fall from a company van on 06/30/2021. In each instance the facility’s executive director, Matt Zahodne, and director of resident care services, Mia Cabana, cooperated fully with the licensing program analyst, Joanne Roadilla. No regulatory deficiencies were cited, and the department noted that the facility provided the requested resident records for further investigation.

In July 2021, a separate unannounced infection‑control site visit confirmed that PACIFIC GARDENS maintained appropriate COVID‑19 mitigation measures, including symptom screening, mask use, hand‑sanitizer stations, and a documented COVID‑19 plan. The visit reported no deficiencies under Title 22, indicating adequate pandemic preparedness.

The July 2023 annual inspection (required one‑year review) highlighted several operational strengths—well‑maintained fire alarms, adequate food supplies, and safe resident rooms—yet it also identified a technical violation related to medication management. While inspecting resident R2’s room, the licensing program analysts observed over‑the‑counter medication on the resident’s table without a physician’s order. The incident underscored the need for clearer procedures for residents and families to report any non‑prescription drugs, and for staff to monitor medication changes and ensure proper administration.

The latest case‑management visit in January 2024 addressed an incident report that the department had received, though the narrative is incomplete. The visit, led by Simi Rai, again involved Matt Zahodne and was conducted without advance notice. While the outcome of that investigation is not fully captured, the continuity of unannounced reviews suggests an ongoing effort to monitor resident safety and regulatory compliance.

Overall, PACIFIC GARDENS has shown a pattern of responsiveness to resident incidents and adherence to infection‑control standards, with no major deficiencies cited in the majority of visits. The single technical violation concerning medication oversight and the observed high water temperatures during the 2023 inspection point to areas where the facility can tighten protocols to further safeguard resident health and well‑being.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
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Pacific Gardens
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Santa Clara
104
No
63
COMMUNITY HOME PARTNERS LLC
68.3%
$23,516,191.00
$10,460,038.00
44.5%
160.10
3/5
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Places of interest near Pacific Gardens

Address 2.9 miles from city center

Address 2384 Pacific Dr, Santa Clara, CA 95051

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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