Our services

Free senior living concierge services.

Personalized guidance, expert advice and hands-on support to help your family choose the right care community. Research, comparisons, tours and paperwork, at no cost to you.

How we help

How Assisted Living Magazine helps families

Families come to us for clarity, independent research, side-by-side comparisons, and practical next steps when it’s time to visit homes.

Research & analysis

We analyze thousands of senior homes

Our team has developed a rigorous process to analyze senior homes, including analysis of government inspection reports, resident testimonials, interviews with owners & operators, on-site walkthroughs, online reviews, and dozens of other factors.

Compare & visit

We help you compare and visit top options

Our complimentary concierge service saves you time by scheduling tours and walkthroughs, streamlining applications and paperwork, and ensuring that each home offers you its best price.

Personalized support

We guide you through benefits and programs

We help seniors claim government benefits from Medicaid, Medicare, veterans benefits and over 300 state and local programs.

Our process

A rigorous process to rate senior homes

The factors we take into consideration before a community appears in our rankings.

Care quality & staffing

  • Medical staff credentials and availability
  • Staff-to-resident ratio
  • Overall quality and friendliness of staff
  • Salaries, turnover, and long-term staff stability

Facilities & environment

  • Cleanliness, upkeep, and overall maintenance
  • Safety features (grab bars, emergency call systems, secure entrances)
  • Amenities and common spaces (dining areas, lounges, outdoor grounds)
  • Room comfort, layout, and accessibility for mobility needs

Resident experience

  • Resident interviews and testimonials
  • Food quality
  • Social activities (board games, exercise, classes, etc.)
  • Pet policies and family visitation policies

Ownership & independent review

  • Site visits and inspections by the Assisted Living Magazine team
  • Interviews with ownership & operators
  • Ownership history and corporate affiliations
  • Track record across other facilities they operate

Safety, oversight & reputation

  • Government inspection reports
  • BBB ratings and complaints
  • Online reviews from Yelp, Google Local, and other ranking services
  • Financial history and ownership stability

The full methodology

How these factors are weighted, where the data comes from, and how a home earns a place in our rankings.

Read our ranking methodology
What to expect

What to expect from our senior housing concierge services

  1. Personalized guidance

    Every family’s needs are different. Some prioritize medical support, others look for a vibrant social environment, and many balance both with financial realities. Our concierge team takes the time to get to know you, your lifestyle, and your priorities before recommending communities that truly fit.

  2. Professional advice

    With our experienced team of senior living and care professionals, we can give expertly crafted solutions on various aspects of senior housing, including amenities, location, affordability, and level of care.

  3. Streamlined process

    The senior housing market is complex. Our concierge team takes the burden away by simplifying processes and providing clear, concise information, guiding you from rough canvassing to serious decision making.

  4. Comprehensive support

    Scheduling tours, arranging transportation, coordinating paperwork, and back-and-forth communication with care communities are only a few of the tedious tasks involved. We handle the details so you can focus on what matters most.

  5. Financial support & assistance programs

    Senior living is costly, but financial help is often available. We guide families toward programs that may help, such as Medicare and Medicaid, veterans’ programs, and over 300 state and local assistance programs.

  6. Peace of mind

    The transition to senior living is often harder emotionally than anything. Our concierge services offer compassionate support and reliable assistance throughout the entire process, so you have a trusted partner ready to guide you.

Ready to start? Tell us about your family and we will get back to you the same day. Get in contact
Guides

Help for every step of the journey

Six short guides our team wrote for families, from spotting the right time to planning the move.

Identifying the right time

Signs like difficulties in daily activities, declining health, or social isolation indicate it might be time to consider senior living.

Read the guide →

Having the tough conversation

How to raise senior living with an aging loved one with thoughtfulness and compassion, and choose the right setting to discuss their needs.

Read the guide →

Understanding senior living options

Compare communities and care types, taking into account the amenities, services, and costs.

Read the guide →

Paying for senior living

Veterans benefits, long-term care insurance, and other financial assistance that can help manage costs.

Read the guide →

Selecting the right provider

Compare communities by evaluating their amenities, care services, and feedback from residents and families.

Read the guide →

Planning for a smooth transition

Practical moving tips and caregiver resources for the physical and emotional sides of the move.

Read the guide →
Need more guidance? Call (888) 927-9409
FAQ

Frequently Asked Questions

Can’t find what you’re looking for? Visit our Contact Support

What services do you offer?
  • Finding and ranking the best assisted living facilities
  • Finding and ranking the best nursing homes and memory care facilities
  • Finding and ranking the best independent living communities
  • A concierge service to help seniors move into the right home
  • Help using Medicare, Medicaid, and other government programs to pay for care
  • Help avoiding senior homes with poor service or a history of fraud
Is your placement/referral service really free?
Yes. We never charge families for research, comparisons, or concierge support. Our services are funded through the communities we work with. Read more on our How We Make Money page.
Do you help families that need Medicaid?
Yes. Helping families access Medicaid is central to what we do, so financial circumstances never stand between a senior and the care they need.
What government programs help pay for senior care?
Depending on eligibility, families may access Medicaid, VA Aid and Attendance benefits, Section 202 Supportive Housing, Low-Income Housing Tax Credit (LIHTC) properties, and state or local rental assistance programs. Our team can help you understand which programs you may qualify for.
How does your concierge/placement process work?
We research and analyze thousands of senior homes, help you compare and visit top options by scheduling tours and streamlining paperwork, and guide you through government benefits that can help cover the cost. All of this is provided at no charge to your family. Read our ranking methodology here.
Contact

Contact us

Need help? Send us an inquiry and we will get back to you the same day.

Email info@assistedlivingmagazine.com
Phone (888) 927-9409

Our HQ

524 Broadway, 10th Floor, New York, NY 10012

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