5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Located in Bentonville, Arkansas, on Legacy Parkway, Legacy Village Assisted Living serves residents aged 58 and older. The community is operated by Legacy Village Greenhouse Corp. under the leadership of Billie Parsons, the administrator. Medicare, Medicaid, and private pay are accepted, providing families with multiple ways to access coverage.
The 64-bed assisted living facility operates with a moderate occupancy of 61%. It’s an environment where personalized attention and community connection are balanced with shared activities and amenities. Residents can expect sufficient daily nursing support. Nurse staffing averages 7 hours per resident daily. This staffing level comprises registered nurses, licensed practical nurses, and certified nursing aides.
Residents also have access to therapy services, including physical therapy, speech-language pathology, and occupational therapy. There’s also on-site professional nursing oversight. The team is trained to manage both ongoing care and shorter-term therapy needs after medical events.
State inspections identified some moderate citations involving environmental management, infection control, nutrition processes, and pharmacy operations. The facility was able to address all findings. It maintains nursing staff levels well above state averages, demonstrating the resources and focus on resident care. Residents stay an average of over 4 years, so there’s stability and long-term residential planning among the population.
The neighborhood has a Walkability Score of 47, which means some nearby services may be accessible within walking distance. However, most trips require transportation. The community hosts activities and recreation programming so residents can stay engaged and connected.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 56m per day | ▲ 132% State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 45m per day | ▼ 22% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 37m per day | ▲ 32% State avg: 2h 45m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 53m per day | ▲ 38% State avg: 3h 32m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▲ 201% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 41m per day | ▲ 157% State avg: 16m per day · National avg: 29m per day |
Lower than the Arkansas average: 71.3%Legacy Village Assisted Living is administered by Billie Parsons.
Arkansas average 4.2
Last Health inspection on May 2024
Arkansas average 21.8
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 5 citations resulted from standard inspections.
100% better than Arkansas averageArkansas average: 0.4
100% better than Arkansas averageArkansas average: 0.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
76% more staff per resident than Arkansas average
9% worse than Arkansas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 10 RN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursAssists with medical care and medications.
All 12 LPN Staff are full-time employees. No contractors work on this role.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursHelps with daily care and mobility.
All 81 CNA Staff are full-time employees. No contractors work on this role.
81
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,948 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 81 | 0 | 81 | 18,065 | 92 | 100% | 7 |
| Registered Nurse | 10 | 0 | 10 | 3,857 | 92 | 100% | 8.4 |
| Licensed Practical Nurse | 12 | 0 | 12 | 3,013 | 92 | 100% | 8.5 |
| Medication Aide/Technician | 7 | 0 | 7 | 2,086 | 82 | 89% | 7.3 |
| Nurse Aide in Training | 11 | 0 | 11 | 1,715 | 91 | 99% | 7 |
| RN Director of Nursing | 3 | 0 | 3 | 1,519 | 68 | 74% | 8.8 |
| Clinical Nurse Specialist | 4 | 4 | 8 | 1,185 | 92 | 100% | 7.8 |
| Nurse Practitioner | 4 | 0 | 4 | 567 | 66 | 72% | 7.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 492 | 67 | 73% | 6.3 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 454 | 64 | 70% | 7.1 |
| Dietitian | 1 | 0 | 1 | 405 | 52 | 57% | 7.8 |
| Qualified Social Worker | 0 | 2 | 2 | 384 | 66 | 72% | 5.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 344 | 38 | 41% | 9.1 |
| Dental Services Staff | 1 | 0 | 1 | 257 | 28 | 30% | 9.2 |
| Medical Director | 0 | 1 | 1 | 38 | 13 | 14% | 2.9 |
| Physical Therapy Aide | 0 | 2 | 2 | 36 | 14 | 15% | 2.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 15 | 3 | 3% | 5 |
| Speech Language Pathologist | 0 | 2 | 2 | 9 | 5 | 5% | 1.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 7 | 3 | 3% | 2.3 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
97% lower than Arkansas averageArkansas average: $26K
32% fewer fines than Arkansas averageArkansas average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arkansas averageArkansas average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Oct 17, 2023 · $705
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 17, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.4
10% worse than Arkansas averageArkansas average: 7.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.4
31% worse than Arkansas averageArkansas average: 13.3
Percent of long-stay residents whose need for help with daily activities has increased
16.3%
41% worse than Arkansas averageArkansas average: 11.5%
Percent of long-stay residents whose ability to move independently worsened
14.3%
7% worse than Arkansas averageArkansas average: 13.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.8%
44% worse than Arkansas averageArkansas average: 15.1%
Percent of long-stay residents experiencing one or more falls with major injury
5.8%
49% worse than Arkansas averageArkansas average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
1.9%
59% better than Arkansas averageArkansas average: 4.7%
Percent of long-stay residents with a urinary tract infection
0.8%
35% better than Arkansas averageArkansas average: 1.3%
Percent of long-stay residents who lose too much weight
3.9%
23% better than Arkansas averageArkansas average: 5.0%
Percent of long-stay residents who have depressive symptoms
5.5%
255% worse than Arkansas averageArkansas average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
11.9%
13% worse than Arkansas averageArkansas average: 10.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.1%
In line with Arkansas averageArkansas average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Arkansas averageArkansas average: 96.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.7%
9% worse than Arkansas averageArkansas average: 80.9%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
60% worse than Arkansas averageArkansas average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.7%
10% better than Arkansas averageArkansas average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
16% of new residents, usually for short-term rehab.
28% of new residents, often for short stays.
56% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
55Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Legacy Village Assisted Living from 2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (56% of admissions), and a typical Medicaid stay runs around 11 - 12 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.8 miles from city center
Estimated distance in miles from Bentonville's city center to Legacy Village Assisted Living's address, calculated via Google Maps.
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Legacy Village Assisted Living is located in Bentonville, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
Legacy Village Assisted Living is in the Downtown Bentonville neighborhood of Bentonville.
Legacy Village Assisted Living is legally operated by Legacy Village Greenhouse Corp., and administered by Billie Parsons.
Legacy Village Assisted Living has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Legacy Village Assisted Living's occupancy is 61%.
Legacy Village Assisted Living is registered as a for-profit in AR.
Billie Parsons is the administrator of Legacy Village Assisted Living.
Legacy Village Assisted Living has 64 beds.
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