Total staff
105
Employees
102
Contractors
3
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Chicopee Rehabilitation and Nursing Center
Nursing Home, Skilled Nursing, Hospice Care & Respite Care · Springfield, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Chicopee Rehabilitation and Nursing Center
Nursing Home, Skilled Nursing, Hospice Care & Respite Care · Springfield, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Chicopee Rehabilitation and Nursing Center accepts Medicare, Medicaid, and private pay.
Overview of Chicopee Rehabilitation and Nursing Center
Located in Massachusetts, Chicopee Rehabilitation and Nursing Center has been a pillar of senior care for over 45 years. They provide a range of services, including short-term and long-term care, respite care, IV and antibiotic therapy, hospice care, and more, and they accept various insurances, such as Medicaid, Medicare, and others. Partnering with Mercy Medical Center and Baystate Medical Center, the Chicopee team is experienced in managing various diseases and decreasing symptoms to improve residents’ overall health and well-being.
The center’s clinical capabilities and a wide array of services empower seniors to live their best lives. Beyond medical treatments, they offer activities such as pet therapy and life enhancement to enrich residents’ experiences. Complementary Wi-Fi and satellite TV, as well as outdoor walking paths and garden areas, also help residents stay connected with the outside world.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 87th out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 87th out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 58m per day
Rank #87 / 89Nurse hours — State benchmarkedThis home is ranked 87th out of 89 homes in Massachusetts. Shows adjusted nurse hours per resident per day benchmarked to the Massachusetts average, with a ranking across 89 Massachusetts SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Massachusetts avg
-24%
Standout metric
Physical Therapist is +125% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 21m per day | ▼ 46% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 59m per day | ■ Avg State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 3m per day | ▼ 10% State avg: 2h 16m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 5m per day | ▼ 10% State avg: 3h 27m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 9m per day | ▲ 125% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 20m per day | ▼ 29% State avg: 28m per day · National avg: 28m per day |
Types of Care at Chicopee Rehabilitation and Nursing Center
Skilled Nursing
Hospice Care
Respite Care
Capacity and availability
This home usually has limited availability
Occupancy rate
91.6%
Rank #25 / 92Occupancy rate — State benchmarkedThis home is ranked 25th out of 92 homes in Massachusetts. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 92. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
121 days
Walk Score: 23 / 100 Rank #395 / 499Walk Score — State benchmarkedThis home is ranked 395th out of 499 homes in Massachusetts. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
About the Community
The center has a designated rehabilitation unit consisting of private and semi-private rooms and includes satellite cable in every room.
Rehabilitation Services
Respite Care
Short-Term Rehab
Visitor PolicyIndoor visitation allowed, contact facility for details.
Garden
Patio
Walking Paths
Specific ProgramsShort-term Rehabilitation, Hospice/End-of-Life Care, Post-Acute Care, Physical Therapy, Occupational Therapy, Speech Therapy, Respiratory Therapy, Specialty Doctor Visits, On-site Hairdressing Services, Portable Diagnostics, Nutritional Management
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.62:1
0% compared with Massachusetts average
Avg staff/day
42
Average shift
7.3 hours
8% worse than Massachusetts average
Total staff hours (quarter)
28,151
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
34
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0.2%
58 contractor hours this quarter
Registered Nurse: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 34 | 0 | 34 | 12,256 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 13 | 0 | 13 | 5,557 | 92 | 100% | 8.8 |
| Occupational Therapy Aide | 22 | 0 | 22 | 4,122 | 92 | 100% | 5.9 |
| Dietitian | 3 | 0 | 3 | 1,082 | 89 | 97% | 7.4 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 870 | 70 | 76% | 5.5 |
| Registered Nurse | 5 | 1 | 6 | 743 | 69 | 75% | 7.7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 576 | 77 | 84% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Administrator | 1 | 0 | 1 | 465 | 62 | 67% | 7.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 422 | 48 | 52% | 7.9 |
| RN Director of Nursing | 2 | 0 | 2 | 395 | 49 | 53% | 7.9 |
| Physical Therapy Aide | 2 | 0 | 2 | 314 | 64 | 70% | 4.9 |
| Speech Language Pathologist | 5 | 0 | 5 | 249 | 58 | 63% | 3.5 |
| Qualified Social Worker | 2 | 0 | 2 | 71 | 32 | 35% | 2.2 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 2 | 5 | 5% | 0.5 |
34 Certified Nursing Assistant
% of Days
100%
13 Licensed Practical Nurse
% of Days
100%
22 Occupational Therapy Aide
% of Days
100%
3 Dietitian
% of Days
97%
5 Respiratory Therapy Technician
% of Days
76%
6 Registered Nurse
% of Days
75%
4 Physical Therapy Assistant
% of Days
84%
1 Nurse Practitioner
% of Days
66%
1 Clinical Nurse Specialist
% of Days
66%
1 Administrator
% of Days
67%
2 Mental Health Service Worker
% of Days
52%
2 RN Director of Nursing
% of Days
53%
2 Physical Therapy Aide
% of Days
70%
5 Speech Language Pathologist
% of Days
63%
2 Qualified Social Worker
% of Days
35%
1 Medical Director
% of Days
14%
1 Occupational Therapy Assistant
% of Days
5%
Penalties and fines
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$8K Rank #34 / 90Federal fines — State benchmarkedThis home is ranked 34th out of 90 homes in Massachusetts. Shows this facility's cumulative CMS federal fine dollars versus the Massachusetts average among facilities with fines, and where it ranks among 90 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
89% lower than Massachusetts averageMassachusetts average: $72K
Number of fines
1
42% fewer fines than Massachusetts averageMassachusetts average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Massachusetts averageMassachusetts average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$8K
Massachusetts average
$72K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 28, 2023 · $8K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 28, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 28, 2023
$8K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.1
29% worse than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.4
12% worse than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
29.3%
Percent of long-stay residents whose need for help with daily activities has increased
29.3%
57% worse than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.1%
Percent of long-stay residents whose ability to move independently worsened
20.1%
In line with Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.7%
20% better than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
44% better than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.2%
Percent of long-stay high risk residents with pressure ulcers
9.2%
98% worse than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.1%
Percent of long-stay residents with a urinary tract infection
2.1%
In line with Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.1%
Percent of long-stay residents who lose too much weight
5.1%
In line with Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
21.0%
Percent of long-stay residents who have depressive symptoms
21.0%
96% worse than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.6%
Percent of long-stay residents who received an antipsychotic medication
15.6%
23% better than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
8% better than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Massachusetts averageMassachusetts average: 94.8%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.59
Number of hospitalizations per 1,000 long-stay resident days.
1.59
15% better than Massachusetts averageMassachusetts average: 1.86
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.63
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.63
6% worse than Massachusetts averageMassachusetts average: 1.54
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
25% better than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
21% better than Massachusetts averageMassachusetts average: 77.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.4%
22% worse than Massachusetts averageMassachusetts average: 25.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
13.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.4%
14% worse than Massachusetts averageMassachusetts average: 11.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Massachusetts averageMassachusetts average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
40.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
40.4%
25% worse than Massachusetts averageMassachusetts average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
45.1%
Rate of successful return to home or community from a skilled nursing facility.
45.1%
11% worse than Massachusetts averageMassachusetts average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
84% of new residents, usually for short-term rehab.
Typical stay
20 days
Private pay
3% of new residents, often for short stays.
Typical stay
1 - 2 years
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
65
Medicare
4
6.2% of residents
Medicaid
45
69.2% of residents
Private pay or other
16
24.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Chicopee Rehabilitation and Nursing Center based on CMS SNF Cost Reports.
Occupancy Rate
91.6%
↑ 13.1pp vs 2022
Net Income
$666.0K
↑ ~$220.9K vs 2022
Total Payroll
$4.8M
↑ ~$600.8K vs 2022
Profit Margin
5.9%
↑ 1.1pp vs 2022
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$11.8M
Profit
$666.0K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$11.8M Rank #77 / 92Revenue — State benchmarkedThis home is ranked 77th out of 92 homes in Massachusetts. Shows this facility's annual revenue compared to the Massachusetts SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$666.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #88 / 92Payroll — State benchmarkedThis home is ranked 88th out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #88 / 92Payroll — State benchmarkedThis home is ranked 88th out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.1M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Chicopee Rehabilitation and Nursing Center
6.8 miles from city center
Estimated distance in miles from Chicopee's city center to Chicopee Rehabilitation and Nursing Center's address, calculated via Google Maps.
— 3.65 miles to nearest hospital (Encompass Health Rehabilitation Hospital of Western Mass.)
Calculate Travel Distance to Chicopee Rehabilitation and Nursing Center
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Financial Assistance for
Nursing Home in Massachusetts
Chicopee Rehabilitation and Nursing Center is located in Chicopee, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Frequently Asked Questions about Chicopee Rehabilitation and Nursing Center
Is Chicopee Rehabilitation and Nursing Center in a walkable area?
Chicopee Rehabilitation and Nursing Center has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are there photos of Chicopee Rehabilitation and Nursing Center?
Yes — there are 6 photos of Chicopee Rehabilitation and Nursing Center in the photo gallery on this page.
What is the phone number of Chicopee Rehabilitation and Nursing Center?
(413) 592-7738 will put you in contact with the team at Chicopee Rehabilitation and Nursing Center.
Is Chicopee Rehabilitation and Nursing Center Medicare or Medicaid certified?
Yes — Chicopee Rehabilitation and Nursing Center is a CMS-certified provider of Medicare and Medicaid.
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