Chateau Living Center

Nursing Home
Overview of Chateau Living Center
Chateau Living Center in Kenner provides a warm and welcoming place for senior residents to call home. It offers skilled nursing care, rehabilitation, and hospice care. The facility focuses on enhancing the quality of life for its residents.
(504) 464-0604

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Louisiana average: 2.4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Louisiana average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Louisiana average: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
1/5
Louisiana average: 2.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 12m per day

This home provides 23% less nursing time per resident than the state average.

Louisiana average: 4h 9m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 215

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Louisiana average
Occupancy rate 68.7%
Residents per day (avg) 185
Occupancy rate
68.7%
Residents per day (avg)
185

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

76% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 4 years

Finances and operations

Proprietary home
Other
Home revenue
$20.7M
Profit
$1.2M
Proprietary home Other
Home revenue
$20,727,319.00
Profit
$1,166,006.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.3M
35.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.3M
Total costs $19.6M
Bed community size
215-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

Facility Type
Medicare and Medicaid

Additional licensing details

CMS Certification Number: 195184
County: Jefferson

Ownership & operating entity

Owner name: CHATEAU LIVING CENTER OF KENNER, LLC
Profit status: For profit - Limited Liability company

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs

Programs & Activities

Specific Programs
Rehabilitation, Skilled Nursing/ Long-term Care, Hospice Care

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspections, staffing, and quality measures.

Health Inspection Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspection findings. Fewer deficiencies result in higher ratings.

Quality Measures Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring resident health outcomes and care practices.

Staffing Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring staffing levels, including hours of care provided per resident per day.

Compare Nursing Homes around Kenner

The information below is reported by the Louisiana Department of Health, Health Standards Section.
Waldon Health Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

LA 70062
205
No
WALDON OPERATIONS LLC
38.5%
$8,096,589.00
$3,280,065.00
40.5%
88.40
1/5
3.6793
1/5
2/5
1/5
2
41
4
-10%
-11%
-46%
Chateau Living Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

LA 70065
256
No
HIGHPOINT HEALTHCARE LLC
68.7%
$19,971,019.00
$7,305,437.00
36.6%
184.70
1/5
3.2015
1/5
1/5
1/5
2
56
3
-87%
-23%
-4%

Places of interest near Chateau Living Center

Address 2.3 miles from city center

Address KENNER, LA 70065

Calculate Travel Distance to Chateau Living Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

180
Total Staff
131
Employees
49
Contractors
55,033
Total Hours (Quarter)
66
Avg Staff/Day
9.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse19.1 No
Licensed Practical Nurse899.5 Yes
Certified Nursing Assistant689.3 No
Staff by Category
Administration
4 staff
7.5hs shift avg
Nursing Staff
168 staff
9.3hs shift avg
Physicians & Practitioners
3 staff
9.1hs shift avg
Therapy Services
1 staff
6.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
2 staff
8.1hs shift avg
Other Services
2 staff
8.3hs shift avg
Contractor Analysis
1.6%
of total hours from contractors
875 contractor hours this quarter
Licensed Practical Nurse: 46 Medical Director: 2 Occupational Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6806827,80891100%9.3
Licensed Practical Nurse43468917,27291100%9.5
RN Director of Nursing100104,9778593%8.7
Administrator2021,0906673%8.5
Mental Health Service Worker2021,0516571%8.3
Clinical Nurse Specialist2029198796%10
Dietitian1016047178%8.5
Nurse Practitioner1015106571%7.9
Other Dietary Services Staff1015096673%7.7
Registered Nurse1011721921%9.1
Occupational Therapy Aide01161910%6.8
Medical Director022602224%2.3

Health Inspection History

Inspections
Total health inspections 8

Louisiana average 6.5


Last Health inspection on Sep 2025

Total health citations 56
Citations per inspection
7

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

31 of 56 citations resulted from standard inspections; 22 of 56 resulted from complaint investigations; and 3 of 56 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 3
173% worse than Louisiana average

Louisiana average: 1.1


Serious Health citations More info 0
100% better than Louisiana average

Louisiana average: 0.5

3 critical citations More info Louisiana average: 1.1

0 serious citations More info Louisiana average: 0.5

50 moderate citations More info Louisiana average: 23.7

3 minor citations More info Louisiana average: 0.4
Citations history (last 3 years)
Pharmacy moderate citation Sep 23, 2025
Corrected

Quality of Care moderate citation Sep 23, 2025
Corrected

Abuse/Neglect moderate citation Jul 23, 2025
Corrected

Abuse/Neglect moderate citation Jul 23, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Plantation Management Company
Resident Census by Payment Source
188 Total Residents
Medicare 41 (21.8%)
Medicaid 124 (66%)
Private Pay/Other 23 (12.2%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.0
11% worse than Louisiana average

Louisiana average: 11.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.7
13% better than Louisiana average

Louisiana average: 20.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.1%
17% better than Louisiana average

Louisiana average: 20.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 23.0%
In line with Louisiana average

Louisiana average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 13.2%
23% better than Louisiana average

Louisiana average: 17.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.9%
43% worse than Louisiana average

Louisiana average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.6%
66% worse than Louisiana average

Louisiana average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Louisiana average

Louisiana average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.7%
88% worse than Louisiana average

Louisiana average: 5.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.8%
193% worse than Louisiana average

Louisiana average: 1.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 27.5%
34% worse than Louisiana average

Louisiana average: 20.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 86.9%
5% worse than Louisiana average

Louisiana average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.8%
In line with Louisiana average

Louisiana average: 94.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 81.7%
In line with Louisiana average

Louisiana average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.3%
6% worse than Louisiana average

Louisiana average: 3.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 64.7%
15% worse than Louisiana average

Louisiana average: 76.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $160K
55% higher than Louisiana average

Louisiana average: $103K

Number of fines 2
In line with Louisiana average

Louisiana average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Louisiana average

Louisiana average: 0.3

Fines amount comparison
Fines amount comparison
This facility $160K
Louisiana average $103K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 6, 2025
$94K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 21, 2023
$66K

Last updated: Jan 2026

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Financial Aid for Louisiana Seniors

Get financial aid guidance

Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas.

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+, Louisiana resident, at risk of nursing home.

~$1,800/month (varies).

$5,000 (individual).

Limited funding; rural focus.

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down option available.

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid; none for Medicare-only.

Limited centers (e.g., Baton Rouge, Lafayette).

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.

$2,901/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Includes transitional support from nursing homes.

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down available.

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.

No strict limit; prioritizes low-income.

None specified.

Focus on urban and rural elder abuse cases.

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+, Louisiana resident, no/low prescription coverage.

Varies by linked program; ~$30,000/year suggested.

None specified.

Bridges gaps in Medicare Part D coverage.

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

~$155,356 (2025 net worth limit).

High veteran population in rural areas.

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