Heritage Manor of Opelousas

Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Opelousas, LA

CMS overall rating

7941 I-49 South Service Road, Opelousas, LA 70570 View map

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Heritage Manor of Opelousas accepts Medicare, Medicaid, and private pay.

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Heritage Manor of Opelousas accepts Medicare, Medicaid, and private pay.

Overview of Heritage Manor of Opelousas

Heritage Manor of Opelousas is a 109-bed facility at 7941 I-49 South Service Road in Opelousas, Louisiana. Serving St. Landry Parish and surrounding areas, the center is operated by Centennial Healthcare Holding Co. LLC and accepts Medicare, Medicaid, and private pay.

Total adjusted nursing hours are distributed with a focus on RN presence, which at 20 minutes per resident per day is 5% above the Louisiana average. However, LPN hours and weekend coverage fall below state benchmarks. The facility carries a 1-star overall CMS rating, though its Quality Measures sub-rating is a relative strength, performing above the state average in clinical outcomes such as pressure ulcer prevention and mobility improvement.

The Louisiana Department of Health, Health Standards Section, oversees inspections. Heritage Manor holds a 1-star health inspection sub-rating and maintains a citations-per-inspection rate of 5.0. Despite its regulatory history, the facility maintains an 87.2% occupancy rate, notably higher than the state average of 71.8%. The average length of stay is 134 days, indicating a primarily long-term care population.

The facility provides skilled nursing, short-term rehabilitation, memory care, and wound care. The campus is situated in a moderately walkable area near the city center. New admissions include a mix of Medicare, Medicaid, and private-pay residents. Since specific monthly pricing and ancillary fees are not provided in public reports, families should request a current fee schedule during a facility tour.

Families seeking a conveniently located facility with high occupancy and above-average clinical quality outcomes may find this environment appropriate. Those evaluating the center should weigh the low overall CMS rating and review current inspection findings alongside an in-person visit before making a placement decision.

Facility Direct Line (337) 942-7588

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 24m per day

vs avg

4 of 6 metrics below state avg

Standout metric Nurse Aide is +4% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	19m per day	■ Avg State avg: 19m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	57m per day	▼ 19% State avg: 1h 11m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 24m per day	▲ 4% State avg: 2h 19m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 0m per day	▼ 8% State avg: 3h 16m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	2m per day	▼ 19% State avg: 3m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	9m per day	▼ 28% State avg: 13m per day · National avg: 28m per day

Capacity and availability

235 days

109-bed community

A larger shared setting that may offer more common spaces and organized community services.

17 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 67 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

98%

Higher than the Louisiana average: 71.8%

Occupied beds

107 / 109

Average occupied beds in Louisiana homes 89 beds

2019 Bronze Award Winner

Facility TypeMedicare And Medicaid

CountySt. Landry

CMS Certification Number195323

AccreditationsLouisiana Nursing Home Association, St. Landry Chamber of Commerce

Owner NameOpelousas Healthcare Properties LLC

Profit StatusFor-profit

Staffing

Key information about the people who lead and staff this community.

ContactCody Begnaud, Administrator (per BBB, record updated Jul 2026)

Rehabilitation Services

Short-Term Rehab

Pets not allowed

Ratings

Overall Rating

1 / 5

health inspections, staffing, and quality measures

Health Inspection Rating

1 / 5

health inspection findings. Fewer deficiencies result in higher ratings

Quality Measures Rating

1 / 5

resident health outcomes and care practices

Staffing Rating

3 / 5

staffing levels, including hours of care provided per resident per day

Since 2023 · 3 years of data 32 deficiencies 8 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Louisiana state average

Overall vs. LA average

Latest Inspection September 24, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	LA Average	vs. LA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	32	32	This facility has total deficiencies in line with the Louisiana average (32 vs. LA avg 32).— At avg
Deficiencies per year Average deficiencies per year since 2023.	10.7	10.7	This facility has deficiencies per year in line with the Louisiana average (10.7 vs. LA avg 10.7).— At avg
Deficiencies per inspection Average deficiencies per inspection.	4	4.6	This facility has 13% fewer deficiencies per inspection than a typical Louisiana assisted living residence (4 vs. LA avg 4.6).↓ 13% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	LA Average	vs. LA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	8	7	This facility has had 14% more total inspections than the Louisiana average (8 vs. LA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 14% more

Inspections since 2022

Total health inspections 9

State average N/A

Last Health inspection on Sep 2025

Total health citations

State average N/A

Citations per inspection

3.67

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

27 of 33 citations resulted from standard inspections; and 6 of 33 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

2 critical citations State average: N/A

1 serious citation State average: N/A

30 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Infection Control moderate citation Sep 24, 2025

Corrected

Nursing Services moderate citation Sep 24, 2025

Corrected

Quality of Care moderate citation Sep 24, 2025

Corrected

Care Planning moderate citation Jul 02, 2025

Corrected

Total staff 141

Employees 106

Contractors 35

Staff to resident ratio 1.29 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 55

Average shift 7.9 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 39,931

Nursing staff breakdown

8.3 hours

8.4 hours

7.8 hours

Contractor staffing

3,109 contractor hours this quarter

Licensed Practical Nurse: 11 Therapeutic Recreation Specialist: 5 Qualified Social Worker: 4 Physical Therapy Aide: 4 Respiratory Therapy Technician: 3 Speech Language Pathologist: 3 Certified Nursing Assistant: 1 Occupational Therapy Assistant: 1 Physical Therapy Assistant: 1 Medical Director: 1 Clinical Nurse Specialist: 1

Staff by category


Certified Nursing Assistant	64	1	65	23,948	92	100%	7.8
Licensed Practical Nurse	32	11	43	9,077	92	100%	8.4
Registered Nurse	7	0	7	2,569	92	100%	8.3
Therapeutic Recreation Specialist	0	5	5	1,065	79	86%	7.3
Nurse Practitioner	1	0	1	496	62	67%	8
Speech Language Pathologist	0	3	3	478	63	68%	7.2
Administrator	1	0	1	472	59	64%	8
RN Director of Nursing	1	0	1	466	57	62%	8.2
Respiratory Therapy Technician	0	3	3	403	53	58%	7.3
Qualified Social Worker	0	4	4	402	68	74%	5.9
Physical Therapy Aide	0	4	4	344	50	54%	6.9
Physical Therapy Assistant	0	1	1	127	27	29%	4.7
Clinical Nurse Specialist	0	1	1	44	6	7%	7.3
Medical Director	0	1	1	25	6	7%	4.2
Occupational Therapy Assistant	0	1	1	14	2	2%	7.1

65 Certified Nursing Assistant

% of Days 100%

43 Licensed Practical Nurse

% of Days 100%

7 Registered Nurse

% of Days 100%

5 Therapeutic Recreation Specialist

% of Days 86%

1 Nurse Practitioner

% of Days 67%

3 Speech Language Pathologist

% of Days 68%

1 Administrator

% of Days 64%

1 RN Director of Nursing

% of Days 62%

3 Respiratory Therapy Technician

% of Days 58%

4 Qualified Social Worker

% of Days 74%

4 Physical Therapy Aide

% of Days 54%

1 Physical Therapy Assistant

% of Days 29%

1 Clinical Nurse Specialist

% of Days 7%

1 Medical Director

% of Days 7%

1 Occupational Therapy Assistant

% of Days 2%

View All Staffing Data

Total fines amount $67K

35% lower than State average

State average: $103K

Number of fines 2

In line with State average

State average: 2.0

Payment Denials 1

226% more payment denials than State average

State average: 0.3

Fines amount comparison

This facility $67K

State average $103K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Oct 30, 2024

$17K

Civil Money Penalty Aug 28, 2024

$50K

Payment Denial Aug 28, 2024

14 days

Last updated: Jan 2026

High-risk clinical events score 11.7

In line with State average

State average: 11.7

Functional decline score 15.6

23% better than State average

State average: 20.4

Long-stay resident measures

Significantly below average State avg: 2.2

Need for Help with Daily Activities Increased 14.9%

27% better than State average

State average: 20.5%

Walking Ability Worsened 16.6%

29% better than State average

State average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence 15.3%

10% better than State average

State average: 17.1%

Falls with Major Injury 5.6%

61% worse than State average

State average: 3.5%

High Risk Residents with Pressure Ulcers 11.0%

74% worse than State average

State average: 6.4%

Urinary Tract Infection 3.2%

16% worse than State average

State average: 2.7%

Lost Too Much Weight 10.3%

100% worse than State average

State average: 5.1%

Depressive Symptoms 0.0%

100% better than State average

State average: 1.6%

Antipsychotic Use 24.3%

19% worse than State average

State average: 20.4%

Pneumococcal Vaccine 99.8%

9% better than State average

State average: 91.5%

Influenza Vaccine 98.1%

In line with State average

State average: 94.9%

Hospitalizations per 1,000 days 3.22

23% worse than State average

State average: 2.61

ED visits per 1,000 days 4.08

47% worse than State average

State average: 2.77

Short-stay resident measures

Below average State avg: 2.0

Pneumococcal Vaccine 98.6%

20% better than State average

State average: 82.5%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 3.1%

Influenza Vaccine 72.5%

5% worse than State average

State average: 76.2%

Re-hospitalized after SNF stay 31.0%

12% worse than State average

State average: 27.8%

Emergency department visits 7.0%

52% better than State average

State average: 14.7%

Successful return to home or community 35.4%

30% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 3 - 4 months

Private pay

41% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

23% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Total residents 109

Medicare

8.3% of residents

Medicaid

100

91.7% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Heritage Manor of Opelousas from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 92.2% ↑ 1.7pp vs 2022

Net Patient Income $547.3K ↓ ~$678.5K vs 2022

Payroll Costs $4.4M ↑ ~$324.8K vs 2022

Operating Margin 5.2% ↓ 6.7pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	91.2%	91.5%	93.8%	92.3%	93.2%	91.3%	92.5%	91.8%	94.7%	89.5%	84.9%	90.6%	92.2%
Beds	109	109	109	109	109	109	109	109	109	109	109	109	109
Net Income	$874,625	$925,928	$1,175,579	$1,185,838	$931,626	$738,268	$885,792	$866,758	$886,918	$1,888,663	$1,311,981	$1,535,378	$613,172
Gross Revenue	$6,596,833	$8,007,183	$8,846,200	$9,369,023	$8,685,824	$8,511,420	$9,086,768	$8,875,175	$9,100,171	$8,776,464	$8,129,774	$8,819,863	$8,707,353
Operating Expenses	$6,235,542	$6,231,838	$6,507,492	$6,965,311	$6,980,627	$6,923,641	$7,270,249	$7,504,780	$7,730,938	$8,278,455	$8,230,691	$9,099,215	$10,061,939
Net Patient Income	$866,452	$901,951	$1,177,115	$1,172,887	$884,931	$774,283	$859,946	$841,998	$885,708	$498,009	$937,111	$1,225,790	$547,323
Net Patient Revenue	$7,101,994	$7,133,789	$7,684,607	$8,138,198	$7,865,558	$7,697,924	$8,130,195	$8,346,778	$8,616,646	$8,776,464	$9,167,802	$10,325,005	$10,609,262
Payroll Costs	$2,644,578	$2,636,329	$2,826,600	$3,133,384	$3,216,938	$3,185,456	$3,366,624	$3,434,949	$3,587,425	$3,821,971	$3,728,263	$4,067,850	$4,392,665
Operating Margin %	12.2%	12.6%	15.3%	14.4%	11.3%	10.1%	10.6%	10.1%	10.3%	5.7%	10.2%	11.9%	5.2%
Medicare %	10.7%	11.0%	12.5%	13.3%	8.2%	8.8%	8.7%	11.4%	9.3%	18.2%	11.9%	15.0%	9.0%
Medicaid %	79.8%	78.7%	78.8%	76.8%	79.8%	79.4%	82.3%	77.6%	79.5%	73.4%	76.2%	74.5%	78.5%
Private %	9.6%	10.3%	8.7%	9.9%	12.0%	11.8%	9.0%	11.0%	11.2%	8.4%	11.9%	10.5%	12.5%
Net Patient Revenue/Day	$196	$195	$206	$222	$212	$211	$221	$229	$229	$246	$272	$287	$289
Cost/Day	$172	$171	$174	$190	$188	$190	$198	$206	$205	$232	$244	$253	$274
Avg Length of Stay	318.2 days	328.8 days	268.4 days	276.1 days	598.1 days	311.2 days	367.9 days	262.7 days	287.5 days	231.7 days	215.0 days	232.4 days	235.1 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$10.6M

Net patient income

$547.3K

For-profit Operated by a single business entity.

Net patient revenue

$10.6M

Net patient income

$547.3K

Other income

$65.8K

Payroll costs

$4.4M 41.4% of net patient revenue

Other operating costs

$5.7M

Total costs

$10.1M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (41% of admissions), and a typical private pay stay runs around 3 - 4 months.

Coverage residents most often arrive under.

Medicare 36%

Private pay 41%

Medicaid 23%

Coverage residents most often leave under.

Medicare 26%

Private pay 44%

Medicaid 30%

0.2 miles from city center Estimated distance in miles from Opelousas's city center to Heritage Manor of Opelousas's address, calculated via Google Maps.

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The information below is reported by the Louisiana Department of Health, Health Standards Section.


The Lodge at Lane	NH AL MC SNF	Zachary	-	39	A+	33	-
Pelican Pointe Healthcare and Rehabilitation	NH SNF	Maurice (Vermilion Parish)	-	120	A+	30	-
Prairie Manor Nursing Home	NH HOS SNF	Pine Prairie (Evangeline Parish)	-	100	-	27	-
Chateau Terrebonne Health Care Center	NH HOS MC PC RC SNF	Houma (Terrebonne Parish)	-	197	-	51	-
Heritage Manor of Opelousas	NH HOS MC SNF	Opelousas (St. Landry Parish)	-	109	-	67	-

Nursing Home Explorer

What neighborhood is Heritage Manor of Opelousas in?

Heritage Manor of Opelousas is in the St. Landry Parish neighborhood of OPELOUSAS.

Who is the owner of Heritage Manor of Opelousas?

Heritage Manor of Opelousas is legally operated by Opelousas Healthcare Properties LLC.

Is Heritage Manor of Opelousas in a walkable area?

Heritage Manor of Opelousas has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Heritage Manor of Opelousas?

Heritage Manor of Opelousas's occupancy is 98%.

Are pets allowed at Heritage Manor of Opelousas?

No, Heritage Manor of Opelousas has a no-pet policy.

Does Heritage Manor of Opelousas operate as a for-profit or non-profit?

Heritage Manor of Opelousas is registered as a for-profit in LA.

What is the overall rating for Heritage Manor of Opelousas?

Heritage Manor of Opelousas received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

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Heritage Manor of Opelousas

Overview of Heritage Manor of Opelousas

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

Awards

License Details

Ownership & Operating Entity

Staffing

Leadership

Therapy & Rehabilitation

Additional Policies & Features

Amenities & Lifestyle

Performance summary

Ratings

Contact Heritage Manor of Opelousas

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

65 Certified Nursing Assistant

43 Licensed Practical Nurse

7 Registered Nurse

5 Therapeutic Recreation Specialist

1 Nurse Practitioner

3 Speech Language Pathologist

1 Administrator

1 RN Director of Nursing

3 Respiratory Therapy Technician

4 Qualified Social Worker

4 Physical Therapy Aide

1 Physical Therapy Assistant

1 Clinical Nurse Specialist

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

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