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We score each senior living community using a weighted model that combines public review data, government inspection reports, licensing records, and other quality-of-care indicators.
Average ratings across major platforms (Google, Yelp, Facebook) combined with CMS (Centers for Medicare & Medicaid Services) and state-assisted living reports.
Service Rating Score — 25%Ratio of high (4–5 star) to low (1–2 star) reviews across review sites and senior living–specific platforms, showing consistency of care quality.
Complaint Percentage — 25%Proportion of formal complaints and deficiencies relative to total reviews and inspections. Lower complaint ratios indicate stronger compliance and resident satisfaction.
Business Hours & Availability — 10%Communities with higher staff-to-resident ratios, extended service hours, and flexible visitation/care availability receive higher scores.
License Status — 5%Verification that the community holds an active license with its state regulatory agency.
Total Score = Σ(weight × normalized metric).
Tie-breakers: Higher average satisfaction → higher service ratio → more reviews.
Data sources: CMS government data, state/local inspection reports, verified licensing boards, and major review platforms
Update cadence: Reviewed quarterly, with prompt updates when new reviews, reports, or complaints are filed
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
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Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
Check out our resident interviews
Check out our cost guide.
