Molly Barkman
DO NOT EVEN CONSIDER THIS PLACE FOR YOUR LOVED ONE! The staff at Magnolia are incredible at touring and the sales pitch. But let me tell you, they will not even do the bare minimum that is part of the rental contract because they are always “under-staffed”. The weekly cleanings, laundry and sheet changes do not happen regularly if at all! If and when they do clean, it’s mediocre at best. The food is inedible. Several occasions they lost our family members medications and spent days trying to locate them while she was left without her diabetic monitors among other crucial medications. And you will be charged a ridiculous amount for a “care plan” and within weeks to months they will do another assessment without any communication and double the monthly care plan, this is how they make their money. Charging lower rent and ridiculous amounts for “care plans” that are bogus and unwarranted. AND, they won’t even do the additional items they claim they need assistance with like showering and dressing. and God help your loved one if they push the “panic button” they are given to wear around their neck because they have an emergency, the staff is not coming to help at any type of pace that would be acceptable in a true emergency. I could go on forever about the unscrupulous practices happening in the place. The management team, accounting and care team will not respond to emails and will hide from you in their offices. Absolute incompetence. Stay away, so many other great options in this area of town.What do you like most about living here?
Answer: Nothing
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: Does not make up for all the other flaws of this place
How was the units offered in this community?
Answer: Rooms
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer: Yes care fees
Would you recommend this community to others looking for senior living options?
Answer: Absolutely not
Is there anything you wish you knew before moving in?
Answer:
DO NOT EVEN CONSIDER THIS PLACE FOR YOUR LOVED ONE! The staff at Magnolia are incredible at touring and the sales pitch. But let me tell you, they will not even do the bare minimum that is part of the rental contract because they are always “under-staffed”. The weekly cleanings, laundry and sheet changes do not happen regularly if at all! If and when they do clean, it’s mediocre at best. The food is inedible. Several occasions they lost our family members medications and spent days trying to locate them while she was left without her diabetic monitors among other crucial medications. And you will be charged a ridiculous amount for a “care plan” and within weeks to months they will do another assessment without any communication and double the monthly care plan, this is how they make their money. Charging lower rent and ridiculous amounts for “care plans” that are bogus and unwarranted. AND, they won’t even do the additional items they claim they need assistance with like showering and dressing. and God help your loved one if they push the “panic button” they are given to wear around their neck because they have an emergency, the staff is not coming to help at any type of pace that would be acceptable in a true emergency. I could go on forever about the unscrupulous practices happening in the place. The management team, accounting and care team will not respond to emails and will hide from you in their offices. Absolute incompetence. Stay away, so many other great options in this area of town.What do you like most about living here?
Answer: Nothing
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: Does not make up for all the other flaws of this place
How was the units offered in this community?
Answer: Rooms
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer: Yes care fees
Would you recommend this community to others looking for senior living options?
Answer: Absolutely not
Is there anything you wish you knew before moving in?
Answer:
