Data Ops Associate
Who We Are:
Work at one of the fastest growing startups in NYC, with an exciting and dedicated team. Assists is a senior living marketplace dedicated to helping seniors find senior living options across the United States. We also offer dozens of other services to seniors, including companionship Medicare Advantage, maximizing their Medicaid benefits, biography writing, and more. We are the one-stop shop for senior citizens.
Our job is to help us place senior citizens in homes. We receive a large referral fee (1-months rent, We usually make $5,000-$10,000) per placement. Our website generates a large number of leads so your entire job is working with the inbound leads we receive and placing them in homes.
Founded in 2023 by the founder of a unicorn (Flexport), Assists has onboarded 4500 communities and helped thousands of families.
The Role:
We’re hiring a Data Ops Associate to help us build and maintain a high-quality dataset that powers our marketplace.
This is a high-ownership role for a smart, charismatic operator who’s comfortable working across lots of stakeholders, following up relentlessly, and bringing order to messy information.
You’ll be responsible for acquiring important facility-level information from government and local sources, making sure it’s accurate, and ensuring our data stays fresh over time.
If you’re the type of person who loves tracking down answers, getting things over the finish line, and building something meaningful — you’ll love this role.
What We’re Looking For:
Data Collection + Outreach
– Request and collect information from government and local sources
– Own follow-ups via email and phone to ensure requests are completed
– Build relationships with offices and departments so data comes faster over time
– Keep a clean system for tracking what’s been requested, received, and pending
Data Quality + Accuracy
– Review incoming data for completeness and correctness
– Identify missing fields, inconsistencies, duplicates, and outdated records
– Work with the team to ensure updates make it live correctly and reliably
– Help spot gaps in coverage and drive improvements over time
Operations + Process
– Create internal workflows and playbooks so we can scale
– Improve systems for organizing files, documentation, and updates
– Communicate clearly across teams and move projects forward
What you’ll need:
- 0–2 years of experience (new grads welcome)
- Strong written + verbal communication skills
- Comfort working in spreadsheets and handling large datasets
- Ability to learn fast, adapt, and execute without hand-holding
- No issue with longer work days ~ 50 hours/week
You’re a great fit if you’re:
- Relentless (but professional) — you don’t let things slip
- Charismatic — you’re confident communicating with anyone
- Highly organized — you can manage lots of moving pieces at once
- Detail-oriented — you catch what other people miss
- Comfortable in a fast-paced startup environment
- Excited to take real ownership and grow quickly
Bonus Points:
- You’ve done any outreach-heavy work (sales, recruiting, partnerships, ops)
- You’ve worked with data cleanup, research, or QA before
- You like building systems and improving processesYou care about mission-driven work
Apply Now
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Frequently Asked Questions
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
- Finding and ranking the best assisted living facilities
- Finding and ranking the best nursing homes
- Finding and ranking the best memory care facilities
- Our concierge service helps seniors move into the perfect home for them
- Helping seniors use medicare, medicaid, and other government programs to pay for their homes
- Helping seniors avoid senior homes that have bad service or fraud
- Helping seniors avoid senior homes that have bad service or fraud
- Autobiography & Family History Writing + Research
- Senior-focused concierge medicine
- Senior-focused nutritionist
- Senior-focused personal training
- Memory care specialists
- Custom wheelchairs at all price points.
- Custom hearing aids
- Cosmetic skincare + dermatology
- Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
- Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
Check out our resident interviews
Check out our cost guide.
Frequently Asked Questions
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
Check out our cost guide.
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
- Finding and ranking the best assisted living facilities
- Finding and ranking the best nursing homes
- Finding and ranking the best memory care facilities
- Our concierge service helps seniors move into the perfect home for them
- Helping seniors use medicare, medicaid, and other government programs to pay for their homes
- Helping seniors avoid senior homes that have bad service or fraud
- Helping seniors avoid senior homes that have bad service or fraud
- Autobiography & Family History Writing + Research
- Senior-focused concierge medicine
- Senior-focused nutritionist
- Senior-focused personal training
- Memory care specialists
- Custom wheelchairs at all price points.
- Custom hearing aids
- Cosmetic skincare + dermatology
- Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
- Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
Check out our resident interviews
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
