Inspection Reports for ACOYA Troon by Cogir
10455 E Pinnacle Peak Pkwy, Scottsdale, AZ 85255, United States, AZ, 85255
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Inspection Report
Complaint Investigation
Capacity: 155
Deficiencies: 6
Aug 28, 2025
Visit Reason
State-compiled facility profile showing 6 inspections from 2023-01-19 to 2025-08-28 with complaint investigations and annual compliance inspections including deficiency history.
Findings
Across six inspections, four inspections found no deficiencies, while two complaint investigations in 2024 identified a total of six deficiencies related to caregiver verification, orientation, resident transport documentation, misappropriation of property, resident medical evaluations, and opioid medication documentation.
Complaint Details
The page includes complaint investigations for multiple complaints including 00141310, 00105130, 00108416, 00131105, AZ00215469, AZ00200291, AZ00208404, AZ00200339, AZ00194013, AZ00188613, and AZ00186940 with findings detailed in some inspections.
Deficiencies (6)
| Description |
|---|
| A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures; - Failed to ensure verification and documentation of caregiver skills and knowledge before providing services for three caregivers. |
| A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and - Failed to ensure caregivers received orientation specific to duties before providing services for two caregivers. |
| A. Except as provided in subsection (B), a manager shall ensure that: 1. A caregiver or employee coordinates the transport and the services provided to the resident; 2. According to policies and procedures: a. An evaluation of the resident is conducted before and after the transport, and b. Information from the resident's medical record is provided to a receiving health care institution; and 3. Documentation includes: a. If applicable, any communication with an individual at a receiving health care institution; b. The date and time of the transport; and c. If applicable, the name of the caregiver accompanying the resident during a transport. - Failed to ensure proper evaluation, communication, and documentation for resident transport. |
| B. A manager shall ensure that: 2. A resident is not subjected to: k. Misappropriation of personal and private property by the assisted living facility's manager, caregivers, assistant caregivers, employees, or volunteers; and - Failed to prevent misappropriation of resident property by a caregiver. |
| B. A manager of an assisted living facility authorized to provide personal care services may accept or retain a resident who is confined to a bed or chair because of an inability to ambulate even with assistance if: 2. The following requirements are met at the onset of the condition or when the resident is accepted by the assisted living facility: a. The resident or resident's representative requests that the resident be accepted by or remain in the assisted living facility; b. The resident's primary care provider or other medical practitioner: i. Examines the resident at the onset of the condition, or within 30 calendar days before acceptance, and at least once every six months throughout the duration of the resident's condition; ii. Reviews the assisted living facility's scope of services; and iii. Signs and dates a determination stating that the resident's needs can be met by the assisted living facility within the assisted living facility's scope of services and, for retention of a resident, are being met by the assisted living facility; and c. The resident's service plan includes the resident's increased need for personal care services. - Failed to ensure required medical examinations and signed determinations for a resident unable to walk. |
| R9-10-120. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be prescribed or ordered as part of treatment, a medical director, a manager as defined in R9-10-801, or a provider, as applicable to the health care institution, shall: 4. Except as provided in subsection (H), ensure that an individual authorized by policies and procedures to administer an opioid in treating a patient or to provide assistance in the self-administration of medication for a prescribed opioid: a. Before administering an opioid or providing assistance in the self-administration of medication for a prescribed opioid in compliance with an order as part of the treatment for a patient, identifies the patient's need for the opioid; b. Monitors the patient's response to the opioid; and c. Documents in the patient's medical record: i. An identification of the patient ' s need for the opioid before the opioid was administered or assistance in the self-administration of medication for a prescribed opioid was provided, and ii. The effect of the opioid administered or for which assistance in the self-administration of medication for a prescribed opioid was provided. - Failed to document identification of need and monitoring of opioid administration for a resident. |
Report Facts
Inspections on page: 6
Total deficiencies: 6
Complaint inspections: 6
Total capacity: 155
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| E1 | Named in multiple deficiency findings as interviewee and facility staff acknowledging documentation failures | |
| E2 | Named in opioid medication deficiency interview | |
| E4 | Caregiver | Named in deficiencies related to skills verification and orientation |
| E5 | Caregiver | Named in deficiencies related to skills verification and orientation |
| E6 | Assistant Caregiver | Named in deficiencies related to skills verification and orientation |
| E10 | Caregiver | Named in misappropriation of property deficiency |
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