Inspection Reports for Alexandria Victoria II

The inspection was conducted as an unannounced complaint investigation visit triggered by allegations regarding inadequate food supplies and staff not receiving required trainings.

The allegation that the facility did not have adequate food supplies was found to be unsubstantiated after observations and interviews. However, the allegation that staff did not receive required trainings was substantiated due to incomplete staff files and expired first aid/CPR certification, resulting in a cited deficiency.

The complaint investigation was triggered by allegations that the facility lacked adequate food supplies and that staff did not receive required trainings. The food supply allegation was unsubstantiated, while the training allegation was substantiated with a deficiency cited.

The visit was an unannounced complaint investigation conducted in response to multiple allegations including residents sustaining injuries, staff not seeking timely medical care, failure to report incidents, not following care plans, improper incontinence care, and improper maintenance of medication records.

The investigation found the allegations of injuries, delayed medical care, incident reporting, care plan adherence, and incontinence care to be unsubstantiated based on interviews and record reviews. However, the allegation regarding improper maintenance of residents' medication records was substantiated, with discrepancies found between medication administration records and medication storage documentation, resulting in a cited deficiency.

The complaint investigation was triggered by allegations received on 06/06/2022 regarding injuries, medical care delays, incident reporting failures, care plan noncompliance, improper incontinence care, and medication record maintenance. The medication record maintenance allegation was substantiated; all others were unsubstantiated.

This is a Case Management - Annual Continuation visit, which is a continuation of the annual inspection conducted on 2025-02-18.

No deficiencies were cited during the visit. A Technical Assistance was issued. The facility was found to have complete and accurate resident and staff records, properly functioning smoke detectors, up-to-date fire extinguishers, a complete first aid kit, and a recent emergency drill.

The inspection was a required 1-Year annual unannounced inspection conducted to evaluate the facility's compliance with licensing regulations.

The Licensing Program Analyst toured the facility including resident bedrooms, kitchen, and common areas, finding all exits clear and food storage compliant. No deficiencies were issued during this visit, but the inspection will be continued at a later date due to time constraints.

The inspection was an unannounced complaint investigation visit conducted on 07/23/2024 to address complaints received on 05/08/2024 regarding improper bathroom cleaning, lack of non-skid shower mats, improperly fixed resident door seals, and unclean residents' linens.

The complaint regarding bathroom cleanliness, shower non-skid mats, and door seal maintenance was substantiated with observed deficiencies including stained shower curtains, lack of non-skid mats, and peeling door seals. Corrections were made during the visit. The complaint about unclean residents' linens was found to be unfounded based on observations and interviews with responsible parties confirming regular laundering and no foul odors.

The complaint investigation was substantiated for allegations that the bathroom was not cleaned properly, the shower mat was not non-slip, and the resident's door seal was not fixed properly. The complaint regarding unclean residents' linens was unfounded.

An unannounced complaint investigation visit was conducted following a complaint received on 2024-04-12 alleging rough handling and inappropriate speech by facility staff towards residents.

The investigation substantiated that a female staff member handled residents roughly, including pushing a resident against a wall and speaking inappropriately by calling a resident 'nasty.' Staff and emergency contacts denied observing such behavior, but multiple residents reported these incidents. Deficiencies were cited under California Code of Regulations Title 22.

Complaint was substantiated. Allegations included rough handling of residents and inappropriate speech by staff. Multiple residents reported incidents, including pushing against a wall and verbal abuse. Staff and emergency contacts denied observing these behaviors.

The inspection was an unannounced case management visit conducted due to an incident reported on 2024-04-02.

The licensing program analyst toured the facility and found the premises sanitary and free from obstructions. Interviews were conducted with residents and staff. No deficiencies were cited during the visit, and the case management remains open for further investigation.

The visit was triggered by an incident reported on 2024-04-02. The case management investigation remains open.

An unannounced annual inspection was conducted to evaluate compliance with licensing regulations for the facility.

The inspection identified several deficiencies including a carbon monoxide detector being out of battery, unlocked cabinets containing hazardous materials, lack of non-skid mats in bathrooms, obstructions in outdoor walkways, staff without valid first aid certificates, missing health screening records for staff, and incomplete medication destruction records.

An unannounced annual inspection was conducted as a required 1-year visit to evaluate the facility's compliance with licensing regulations.

The facility was found to be clean, well-maintained, and compliant with infection control and safety requirements. No deficiencies were cited during the visit.