Inspection Reports for Allara Senior Living

The visit was an unannounced case management inspection to amend findings from a previous report (56-AS-20240918154011).

No deficiencies were observed during this visit. The Licensing Program Analyst amended the report and discussed the updated findings with the Resident Care Director.

The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE) to assess compliance with licensing requirements.

The facility was found to be operating within its approved capacity and in safe, clean, and good repair conditions. No deficiencies were cited during the inspection, and all reviewed resident and staff files met regulatory requirements.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 09/27/2023 regarding rough handling of a resident by staff and failure to provide a 60-day notice prior to rent increase.

The allegation that staff handled a resident in a rough manner was unsubstantiated due to insufficient evidence. The allegation that staff did not provide a 60-day notice prior to rent increase was also unsubstantiated as the rent increase was due to a change in level of care per the admission agreement. However, the allegation that staff lost balance causing a resident to fall and sustain fractures was substantiated, with findings showing lack of timely medical care and documentation, resulting in an immediate civil penalty.

The complaint investigation was unannounced and conducted by Licensing Program Analyst Sarina Ramirez. The complaint control number is 56-AS-20230927162154. The investigation found one allegation substantiated (staff lost balance causing resident fall and fractures) and two allegations unsubstantiated (rough handling and failure to provide 60-day rent increase notice). An immediate civil penalty of $500 was assessed for the substantiated violation.

An unannounced complaint investigation was conducted regarding an allegation that staff did not assist residents with personal care.

The investigation found insufficient evidence to substantiate the allegation. Interviews with staff and residents indicated that staff were assisting residents with personal care, and observations confirmed that residents' personal needs were met.

The complaint alleged that staff did not assist residents with personal care. The allegation was deemed unsubstantiated based on interviews and observations.

The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2025-01-10 regarding allegations of staff not safeguarding residents' personal belongings, not maintaining clean and sanitary rooms, and not meeting residents' incontinence needs.

The investigation found all three allegations to be unsubstantiated based on interviews with residents and staff, observations of the facility, and evidence that residents' belongings were secured, rooms were clean, and incontinence needs were met.

The complaint investigation addressed three allegations: 1) staff do not ensure residents' personal belongings are safeguarded, 2) staff do not ensure residents' rooms are clean and sanitary, and 3) staff do not ensure residents' incontinence needs are being met. All allegations were found to be unsubstantiated due to lack of preponderance of evidence.

An unannounced complaint investigation was conducted following a complaint received on 2024-10-29 regarding alleged violations of personal rights and medication administration at the facility.

The investigation found no evidence to substantiate the allegations. Staff and residents denied violations of personal rights, and medication was administered according to physician's orders, with some residents self-administering medications.

The complaint involved allegations that staff did not give medications according to physician's orders and that residents' personal rights were violated. The investigation determined these allegations to be unsubstantiated due to lack of evidence.

An unannounced complaint investigation visit was conducted following a complaint received on 2024-09-18 regarding staff not following residents' DNR orders and other related allegations.

The investigation substantiated that staff did not follow the resident's DNR order, resulting in resuscitation attempts contrary to the resident's wishes. Two other allegations regarding contacting hospice prior to calling 911 and informing the resident's authorized person of death were found unsubstantiated.

The complaint was substantiated regarding staff not following the resident's DNR order. Other allegations about contacting hospice prior to calling 911 and informing the resident's authorized person of death were unsubstantiated.

The visit was an unannounced required comprehensive annual inspection of the Allara Senior Living Facility to assess compliance with licensing regulations.

The facility was found to be operating within its approved capacity and in safe, clean, and good repair conditions. No deficiencies were cited during the inspection, and all reviewed resident and staff files met regulatory requirements.

The inspection was an unannounced complaint investigation visit triggered by an allegation that staff did not provide a resident's records to an authorized representative.

The investigation found the allegation substantiated based on records review and interviews, confirming that the facility did not provide Resident #1's records to the authorized representative as required by regulation.

The complaint was substantiated. The allegation was that staff did not provide resident's records to the authorized representative. The facility provided the records late, posing a potential health, safety, and personal rights risk to residents.

An unannounced complaint investigation was conducted regarding allegations that a resident sustained an unexplained injury while in care and that staff did not provide adequate care and supervision to a resident.

The investigation found insufficient evidence to substantiate the allegations. Staff interviews and observations indicated the resident had no injuries during the shifts, and care and supervision were provided appropriately. The allegations were deemed unsubstantiated.

The complaint involved allegations that a resident sustained an unexplained injury and that staff failed to provide adequate care and supervision. The investigation included interviews with multiple staff members and review of care provided. The complaint was determined to be unsubstantiated.

An unannounced complaint visit was made for complaint 56-AS-20231121172525, during which deficiencies unrelated to the complaint allegations were also observed.

Three resident records contained outdated Physician's Reports that were not completed within the regulated timeframe, posing a potential health, safety, and personal rights risk to persons in care.

Complaint 56-AS-20231121172525 triggered the visit; deficiencies observed were not related to the complaint allegations.

The visit was an unannounced complaint investigation conducted in response to allegations received on 2023-11-21 regarding staff response times to resident pendants, resident care including soiled diapers, adequacy of food service, and dish sanitation.

Based on observations, interviews, and record reviews, all allegations were found to be unsubstantiated. The facility was found to have a functioning call light system, adequate staffing, proper food service, and properly sanitized dishes with no evidence supporting the complaints.

The complaint investigation was unsubstantiated, meaning there was not a preponderance of evidence to prove the alleged violations occurred. Allegations included delayed response to call pendants, residents left in soiled diapers, inadequate food service, and improper dish sanitation.

The visit was conducted as a Health and Safety Case Management Visit in response to a Special/Unusual Incident Report regarding a resident who departed the facility through an unlocked door.

The resident left the secure Memory Care Unit through a door with a failed alarm system, posing an immediate health and safety risk. Staff interviews and record reviews confirmed inadequate supervision and failure to maintain security measures. A deficiency was cited for failure to provide necessary care and supervision.

The visit was complaint-related due to a Special/Unusual Incident Report about a resident who left the facility unassisted. The resident was returned without apparent injury. The report noted the resident's mental condition includes wandering and that the resident cannot leave unassisted. Deficiencies were cited based on these findings.

An unannounced case management visit was made to obtain signatures for an amended report.

The Licensing Program Analyst met with staff, introduced self, stated the purpose of the visit, obtained signatures, and completed the report. An exit interview was conducted where the report was discussed and provided to the facility representative.

The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE).

The facility was found to be operating within approved capacity and in good repair with no deficiencies cited. Physical plant, food service, care and supervision, and record reviews met regulatory standards.

An unannounced complaint investigation was conducted due to an allegation that staff did not provide adequate supervision resulting in a resident sustaining bruising.

The investigation found conflicting information regarding the alleged incident, with no evidence supporting that a fall or injury occurred. The allegation was determined to be unsubstantiated.

The complaint alleged inadequate supervision by staff leading to resident injury. The investigation included interviews with staff, hospice agency, and caregivers, and review of facility documents. The allegation was unsubstantiated due to lack of evidence.

The visit was an unannounced complaint investigation initiated due to allegations that staff did not provide adequate supervision resulting in a resident sustaining an unexplained injury and that staff did not properly report an incident involving a resident while in care.

The investigation found that the allegations were unsubstantiated. The facility had adequate staffing levels and conducted its own investigation. The bruise observed on the resident was reported within the regulated timeframe, and the hospice agency had no concerns about care provided.

The complaint involved allegations of inadequate supervision leading to an unexplained injury and improper incident reporting. The investigation concluded the allegations were unsubstantiated due to lack of preponderance of evidence.

An unannounced complaint investigation visit was conducted in response to allegations received on 2022-03-11 concerning staff assistance frequency, lack of call system, resident abandonment during an emergency, and denial of resident visits.

The investigation found all allegations to be unsubstantiated based on interviews with residents and staff, observations, and review of documentation. Residents reported adequate assistance and availability of a pendent call system, no evidence of abandonment during emergencies was found, and residents were not denied visits though unvaccinated visitors required rapid testing.

The complaint investigation was unsubstantiated, meaning there was insufficient evidence to prove the alleged violations occurred.

An unannounced complaint investigation was conducted in response to allegations received on 2022-04-06 regarding staff causing injury to residents, medication administration issues, staff response to calls for help, interruption of residents' sleep, and provision of rotten fruit.

The investigation found all allegations to be unsubstantiated based on interviews, documentation review, and observations. No evidence was found to prove the alleged violations occurred.

The complaint investigation was unsubstantiated. Allegations included staff causing injury, medication not administered, staff not responding to calls for help, interrupting residents' sleep, and rotten fruit being provided. Interviews with staff and residents, file reviews, and observations did not support these claims.

The visit was an unannounced required annual inspection with an emphasis on infection control due to the COVID-19 pandemic.

The facility was found to have no health or safety concerns, with proper infection control measures in place including staff monitoring residents for COVID-19 symptoms and cleaning protocols. No deficiencies were cited during the inspection.

The visit was a Case Management - Health Checks conducted by the Licensing Program Analyst to inspect the facility premises, food supply, and resident medication, and to speak with residents.

No deficiencies were issued during the visit. Residents reported feeling safe and cared for, and no immediate health or safety concerns were noted.

The inspection was conducted as a pre-licensing visit for a Residential Care Facility for the Elderly to evaluate the facility's readiness for licensing.

The facility was found to be safe, sanitary, and free from apparent health and safety risks with no deficiencies noted. All areas including resident bedrooms, bathrooms, kitchen, common areas, and outdoor spaces met regulatory requirements.

The visit was an initial licensing evaluation for the Residential Care Facility for the Elderly to assess the applicant's understanding of licensing requirements and readiness for operation.

The applicant and administrator participated in a telephone interview confirming their understanding of California Code Title 22 regulations, including facility operation, admission policies, staffing, health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.