Inspection Reports for Alondra Home Care
1643 101st Ave Oakland, CA 94603, CA, 94603
Back to Facility ProfileInspection Report Summary
Most inspections found no deficiencies, including the most recent annual inspection on May 20, 2025, which was perfect. One complaint investigation on February 19, 2025, was substantiated regarding the facility’s failure to issue a proper refund as required by the admission agreement, but no other serious issues or enforcement actions were noted. Earlier inspections before opening found the facility ready and in compliance with licensing requirements. Several complaint investigations were unsubstantiated or did not result in deficiencies. The facility appears to have addressed previous concerns, with the latest report showing full compliance.
Deficiencies per Year
4
3
2
1
0
Moderate
Census Over Time
Census
Capacity
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 0
May 20, 2025
Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted by Licensing Program Analyst Greg Clark to evaluate compliance with licensing requirements.
Findings
The facility was found to be in full compliance with no deficiencies cited. The inspection included a tour of the facility, review of resident and staff records, and verification of safety equipment and emergency preparedness.
Report Facts
Hot water temperature: 118.5
Fire extinguisher last serviced: Feb 10, 2025
Emergency Disaster Plan last reviewed: May 1, 2025
Emergency disaster drill last conducted: Mar 10, 2025
Resident records reviewed: 5
Staff records reviewed: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the inspection and authored the report |
| Thinn Aye | Administrator | Met with Licensing Program Analyst during inspection |
Inspection Report
Complaint Investigation
Census: 5
Capacity: 6
Deficiencies: 1
Feb 19, 2025
Visit Reason
The inspection visit was an unannounced complaint investigation triggered by an allegation that the facility failed to issue a proper refund.
Findings
The investigation found that the licensee did not comply with the admission agreement provisions regarding payment and failed to issue a full refund to the resident's responsible party, substantiating the complaint.
Complaint Details
The complaint was substantiated. The allegation was that the facility failed to issue a proper refund. The investigation included interviews, record reviews, and observations, concluding that the licensee did not comply with the cited regulation and failed to issue the refund.
Severity Breakdown
Type B: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Admission agreements shall specify payment provisions including a comprehensive description and fee schedule for all basic services not included in the single fee. Licensee failed to issue a full refund to R1's responsible party, posing a potential health, safety, or personal rights risk. | Type B |
Report Facts
Capacity: 6
Census: 5
Deficiencies cited: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Clark | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Yvonne Flores-Larios | Licensing Program Manager | Oversaw the complaint investigation |
Inspection Report
Original Licensing
Capacity: 6
Deficiencies: 0
May 7, 2024
Visit Reason
The visit was an unannounced pre-licensing inspection conducted to evaluate the facility's readiness for licensing.
Findings
The inspection found no issues; the facility was observed to be ready for licensing with proper furniture, safety equipment, and maintained environmental conditions. The facility currently has no clients and is subject to final approval by the Central Applications Unit.
Report Facts
Facility capacity: 6
Census: 0
Inspection start time: 930
Inspection end time: 1100
Fire extinguisher purchase date: Feb 17, 2024
Room temperature: 70
Hot water temperature: 113.3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Thinn T Aye | Licensee | Met with Licensing Program Analyst during inspection |
| Kelly Nguyen | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Bennett Fong | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Capacity: 6
Deficiencies: 0
May 7, 2024
Visit Reason
The visit was a Case Management - Other type of inspection conducted by Licensing Program Analyst K. Nguyen to present Comp III materials to the licensee.
Findings
The licensee, Thinn T Aye, acknowledged understanding the materials presented in Comp III. An exit interview was conducted and a copy of the report was provided via email.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Thinn T Aye | Licensee | Met with during the inspection and acknowledged understanding of Comp III materials. |
| K. Nguyen | Licensing Program Analyst | Conducted the Comp III presentation and inspection. |
| Bennett Fong | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Original Licensing
Capacity: 6
Deficiencies: 0
Apr 9, 2024
Visit Reason
The visit was an initial licensing evaluation conducted virtually to verify the applicant and administrator's understanding of community care facility licensing laws and readiness for operation.
Findings
The applicant and administrator demonstrated understanding of licensing laws, facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints and reporting, and pre-licensing readiness. No deficiencies or issues were noted.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Nirmala Kuppusamy | Administrator | Administrator named in the licensing evaluation and interview |
| Thinn T Aye | Applicant | Applicant named in the licensing evaluation and interview |
| Darla Neeley | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Ahmad Reshad | Licensing Program Analyst | Named as Licensing Program Analyst on the report |
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