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Nursing Home

Altercare Cuyahoga Falls

Nursing Home

Altercare Cuyahoga Falls

2728 Bailey Rd, Cuyahoga Falls, OH 44221 View map
Overview of Altercare Cuyahoga Falls

Lead a fulfilling life with the reliable senior living community of Altercare Cuyahoga Falls in Bailey Road, Cuyahoga Falls, OH, providing skilled nursing, short-term rehabilitation, long-term care, palliative care, and respite care. Naturally lit and purposely designed accommodations are available, ensuring seniors’ comfort and convenience. The community also collaborates with seniors to understand their needs and preferences better and provide them with the right care and assistance.

With spacious and welcoming amenities all over the campus, the community provides more avenues for residents to interact with different people and gain meaningful experiences. Restaurant-style dining is also served to satisfy residents’ tastes and dietary needs. Altercare Cuyahoga Falls is a good place for seniors to enjoy their retirement wholly with its ethereal campus filled with incredible amenities and a genuinely caring community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Ohio average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Ohio average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Ohio average: 2.9/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Ohio average: 4.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 22m per day

This home provides 12% less nursing time per resident than the Ohio average.

Ohio average: 3h 50m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 51m per day 38m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 15m per day 2h 8m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 21m per day 3h 17m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 4m per day 3m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 30m per day 25m per day 29m per day

Capacity and availability

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Ohio average
Occupancy rate 61.9%
Residents per day (avg) 76
Occupancy rate
61.9%
Residents per day (avg)
76

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Might be optimal for
Long-term residence Daily assistance Occasional rehab needs

Breakdown by payment type

Medicare

12% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

66% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

22% of new residents, often for long-term daily care.

Typical stay 2 - 3 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$7.9M
Operating loss
-$1.2M
Privately-owned community Operated by a business corporation.
Home revenue
$7,885,064.00
Operating loss
$-1,247,747.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.2M
27.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.0M
Total costs $9.1M
Years in operation
53 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 61 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: C (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Additional licensing details

CMS Certification Number: 365287
Awards: Silver AHCA - Achievement in Quality

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Cindy Gensamer, Vice President of Human Resources

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Skilled Nursing
Short-Term Rehabilitation
Long-Term Care
Hospice Care
Palliative Care
Respite Care
Independent Living
Assisted Living
Memory Care

Programs & Activities

Specific Programs
Skilled Nursing, Short-Term Rehabilitation, Long-Term Care, Hospice & Palliative Care, Respite Care

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes, Accept

Total residents icon
Total residents icon

Total Residents: 91 Residents

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Types of Care at Altercare Cuyahoga Falls

Nursing Home
Contact Altercare Cuyahoga Falls

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

6 visits/inspections

5 visits/inspections triggered by complaints

Results

6 with issues

0 without issues

Latest inspection

Date:June 12, 2025
Type:Complaint Investigation

45 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 6

Ohio average 6.7


Last Health inspection on Jun 2025

Total health citations 33

Ohio average 30.9

Citations per inspection
5.5

Ohio average 4.59


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

10 of 33 citations resulted from standard inspections; 7 of 33 resulted from complaint investigations; and 16 of 33 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Ohio average

Ohio average: 0.3


Serious Health citations More info 0
100% better than Ohio average

Ohio average: 0.9

0 critical citations More info Ohio average: 0.3

0 serious citations More info Ohio average: 0.9

33 moderate citations More info Ohio average: 29

0 minor citations More info Ohio average: 0.7
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Jun 12, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 12, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 12, 2025
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Jun 12, 2025
Corrected

Compare Nursing Homes around Cuyahoga Falls The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.

1 facility compared · CMS & OH Dept. of Health data · Updated Mar 2026

Altercare Cuyahoga Falls
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Cuyahoga Falls
91
61.9%
-21%
3.37
+35%
-5%
0
33
0
76
C
61
Powell, Leslie
$7,6M
$2,2M
28.2%
365287
Private / Semi-Private Rooms

Places of interest near Altercare Cuyahoga Falls

Address 1.2 miles from city center

Address 2728 Bailey Rd, Cuyahoga Falls, OH 44221

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 210
Employees 127
Contractors 83
Staff to resident ratio 2.76:1
29% better than Ohio average

Ohio average ratio: 2.14:1

Avg staff/day 46
Average shift 7.6 hours
6% worse than Ohio average

Ohio average: 8.1 hours

Total staff hours (quarter) 31,622
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 29
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 91
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

21.4%

6,754 contractor hours this quarter

Certified Nursing Assistant: 33 Licensed Practical Nurse: 13 Registered Nurse: 10 Physical Therapy Aide: 8 Speech Language Pathologist: 6 Qualified Social Worker: 4 Respiratory Therapy Technician: 3 Physical Therapy Assistant: 2 Clinical Nurse Specialist: 1 Administrator: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant58339112,30691100%7.1
Licensed Practical Nurse1613295,52591100%9.7
Registered Nurse1610263,58291100%9.9
Nurse Aide in Training150152,67291100%6.7
Clinical Nurse Specialist7181,8326571%8.2
Physical Therapy Aide0881,1987481%6.1
Dental Services Staff2026056268%8.1
Speech Language Pathologist0665936673%4.9
Other Dietary Services Staff2025566470%8.2
Administrator2135456268%7.9
Nurse Practitioner4045256470%8
Respiratory Therapy Technician0334446167%7.1
Medication Aide/Technician1013544853%7.4
Occupational Therapy Aide2023154954%6.3
Physical Therapy Assistant0223106369%4.9
Qualified Social Worker0441184549%2.6
Mental Health Service Worker202751112%6.8
Occupational Therapy Assistant0114567%7.5
Medical Director0112467%4
91 Certified Nursing Assistant
% of Days 100%
29 Licensed Practical Nurse
% of Days 100%
26 Registered Nurse
% of Days 100%
15 Nurse Aide in Training
% of Days 100%
8 Clinical Nurse Specialist
% of Days 71%
8 Physical Therapy Aide
% of Days 81%
2 Dental Services Staff
% of Days 68%
6 Speech Language Pathologist
% of Days 73%
2 Other Dietary Services Staff
% of Days 70%
3 Administrator
% of Days 68%
4 Nurse Practitioner
% of Days 70%
3 Respiratory Therapy Technician
% of Days 67%
1 Medication Aide/Technician
% of Days 53%
2 Occupational Therapy Aide
% of Days 54%
2 Physical Therapy Assistant
% of Days 69%
4 Qualified Social Worker
% of Days 49%
2 Mental Health Service Worker
% of Days 12%
1 Occupational Therapy Assistant
% of Days 7%
1 Medical Director
% of Days 7%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
76 residents
Residents by payment source
Medicare
24 residents (31.6%)
Medicaid
42 residents (55.3%)
Private pay or other
10 residents (13.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.8
In line with Ohio average

Ohio average: 5.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.7
16% worse than Ohio average

Ohio average: 12.7

Long-stay resident measures
Above average Ohio avg: 4.8 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.5%
24% worse than Ohio average

Ohio average: 6.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 7.2%
19% better than Ohio average

Ohio average: 8.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.3%
29% worse than Ohio average

Ohio average: 22.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.8%
17% better than Ohio average

Ohio average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.7%
97% worse than Ohio average

Ohio average: 3.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
14% better than Ohio average

Ohio average: 0.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.6%
58% better than Ohio average

Ohio average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.1%
71% better than Ohio average

Ohio average: 24.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.1%
31% worse than Ohio average

Ohio average: 8.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 73.5%
20% worse than Ohio average

Ohio average: 92.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 73.4%
22% worse than Ohio average

Ohio average: 94.5%

Short-stay resident measures
Average Ohio avg: 1.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 43.7%
44% worse than Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
19% worse than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 42.8%
43% worse than Ohio average

Ohio average: 75.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 33.3%
33% worse than Ohio average

Ohio average: 25.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.9%
21% better than Ohio average

Ohio average: 12.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Ohio average

Ohio average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 60.5%
13% better than Ohio average

Ohio average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 51.2%
In line with Ohio average

Ohio average: 50.6%

Guides for Better Senior Living

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Financial Aid for Ohio Seniors

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PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

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