Altercare Majora Lane

Memory Care Home
Overview of Altercare Majora Lane

Experience unmatched care and assistance with the outstanding senior living community of Altercare Majora Lane in Majora Lane, Millersburg, OH, providing a variety of care services including skilled nursing, short-term rehabilitation, long-term care, memory care, palliative care, and respite care. Seniors can rest assured of improving their well-being with a team of kind and certified professionals caring for their needs and aspirations around the clock. Moreover, the community doubles its efforts to devise tailored care plans to ensure seniors are well-cared for.

The community also provides transportation to medical appointments for residents’ convenience. Onsite salon and barber services are also available to keep residents looking good and uplift their moods. Altercare Majora Lane is a good place where seniors can find the care and assistance they need all in one place.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Ohio average: 3.2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Ohio average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Ohio average: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Ohio average: 4.4/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 21m per day

This home provides 5% less nursing time per resident than the state average.

Ohio average: 3h 32m per day

Capacity and availability

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Ohio average
Occupancy rate 79.5%
Residents per day (avg) 62
Occupancy rate
79.5%
Residents per day (avg)
62

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

28% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

57% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

14% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$8.7M
Profit
$733.6K
Proprietary home Corporation
Home revenue
$8,744,479.00
Profit
$733,617.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.7M
30.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.3M
Total costs $8.0M
Years in operation
53 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 46 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: C (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Additional licensing details

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Cindy Gensamer, Vice President of Human Resources

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Skilled Nursing
Short-Term Rehabilitation
Long-Term Care
Hospice & Palliative Care
Respite Care
Secured Memory Care

Programs & Activities

Specific Programs
Skilled Nursing, Short-Term Rehabilitation, Long-Term Care, Hospice & Palliative Care, Respite Care, Secured Memory Care

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes, Accept

Total residents icon
Total residents icon

Total Residents: 80 Residents

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Types of Care at Altercare Majora Lane

Nursing Home
Contact Altercare Majora Lane

Compare Memory Care around Millersburg

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Altercare Majora Lane
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Millersburg
80
No
C
46
TIKKANEN, DAVID
79.5%
$8,375,336.00
$2,679,754.00
32%
61.60
4/5
3.3478
3/5
3/5
5/5
19
0%
-5%
+1%
Private / Semi-Private Rooms
Danbury Millersburg
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Millersburg
-
Yes
-
17
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms

Places of interest near Altercare Majora Lane

Address 1.1 miles from city center

Address 105 Majora Ln, Millersburg, OH 44654

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

141
Total Staff
98
Employees
43
Contractors
22,300
Total Hours (Quarter)
34
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse139 Yes
Licensed Practical Nurse118.5 Yes
Certified Nursing Assistant677.1 Yes
Staff by Category
Administration
2 staff
7.6hs shift avg
Nursing Staff
107 staff
7.6hs shift avg
Physicians & Practitioners
7 staff
7.8hs shift avg
Therapy Services
19 staff
4.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
4.3hs shift avg
Dietary Services
3 staff
7.2hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
10.4%
of total hours from contractors
2,317 contractor hours this quarter
Certified Nursing Assistant: 18 Physical Therapy Assistant: 4 Licensed Practical Nurse: 3 Registered Nurse: 2 Qualified Social Worker: 2 Speech Language Pathologist: 3 Physical Therapy Aide: 5 Respiratory Therapy Technician: 4 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant49186710,28891100%7.1
Licensed Practical Nurse83112,38991100%8.5
Registered Nurse112132,30991100%9
Nurse Aide in Training110111,4328897%6.8
RN Director of Nursing2021,0026875%8.3
Medication Aide/Technician3039937684%9.1
Other Dietary Services Staff3037788088%7.2
Speech Language Pathologist0335466976%4.7
Nurse Practitioner2025396470%8
Clinical Nurse Specialist5054825257%7.5
Administrator1014565763%8
Physical Therapy Aide0554276470%6.4
Physical Therapy Assistant0442074549%4.5
Respiratory Therapy Technician0441535257%2.9
Qualified Social Worker0221112629%4.3
Occupational Therapy Aide2021103437%3.1
Occupational Therapy Assistant0113967%6.5
Medical Director0112467%4
Mental Health Service Worker1011622%8

Health Inspection History

Inspections
Total health inspections 7

Ohio average 6.7


Last Health inspection on Jul 2025

Total health citations 19
Citations per inspection
2.71

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 19 citations resulted from standard inspections; and 12 of 19 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Ohio average

Ohio average: 0.3


Serious Health citations More info 0
100% better than Ohio average

Ohio average: 0.9

0 critical citations More info Ohio average: 0.3

0 serious citations More info Ohio average: 0.9

19 moderate citations More info Ohio average: 29

0 minor citations More info Ohio average: 0.7
Citations history (last 3 years)
Abuse/Neglect moderate citation Jul 29, 2025
Corrected

Quality of Care moderate citation Jul 29, 2025
Corrected

Quality of Care moderate citation Jul 29, 2025
Corrected

Care Planning moderate citation Jul 29, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Altercare of Ohio
Resident Census by Payment Source
58 Total Residents
Medicare 7 (12.1%)
Medicaid 47 (81%)
Private Pay/Other 4 (6.9%)
Specialized Care Beds
31 Total Specialty Beds
38.8% of Bed Capacity
1
AIDS Care Beds
1.3%
20
Alzheimer's / Dementia Beds
25%
2
Head Trauma Beds
2.5%
8
Hospice Beds
10%
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.5
22% better than Ohio average

Ohio average: 5.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 8.8
30% better than Ohio average

Ohio average: 12.7

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 6.4%
6% better than Ohio average

Ohio average: 6.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 4.5%
50% better than Ohio average

Ohio average: 8.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.6%
29% better than Ohio average

Ohio average: 22.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.4%
57% worse than Ohio average

Ohio average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.0%
48% better than Ohio average

Ohio average: 3.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
10% better than Ohio average

Ohio average: 0.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.5%
28% better than Ohio average

Ohio average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 14.2%
41% better than Ohio average

Ohio average: 24.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 4.3%
49% better than Ohio average

Ohio average: 8.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
6% better than Ohio average

Ohio average: 92.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Ohio average

Ohio average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 85.6%
10% better than Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.7%
111% worse than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 85.0%
12% better than Ohio average

Ohio average: 75.6%

Guides for Better Senior Living

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Financial Aid for Ohio Seniors

Get financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

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