Show Inspection Reports
Total health inspections
7
Ohio average 6.7
Last Health inspection on Jul 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Memory Care in Millersburg
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Altercare Majora Lane
Memory Care in Millersburg
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Altercare Majora Lane
Overview of Altercare Majora Lane
Experience unmatched care and assistance with the outstanding senior living community of Altercare Majora Lane in Majora Lane, Millersburg, OH, providing a variety of care services including skilled nursing, short-term rehabilitation, long-term care, memory care, palliative care, and respite care. Seniors can rest assured of improving their well-being with a team of kind and certified professionals caring for their needs and aspirations around the clock. Moreover, the community doubles its efforts to devise tailored care plans to ensure seniors are well-cared for.
The community also provides transportation to medical appointments for residents’ convenience. Onsite salon and barber services are also available to keep residents looking good and uplift their moods. Altercare Majora Lane is a good place where seniors can find the care and assistance they need all in one place.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
79.5%
Residents per day (avg)
62
Occupancy rate
79.5%
Residents per day (avg)
62
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
28% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
57% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
14% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$8.7M
Profit
$733.6K
Privately-owned community
Operated by a business corporation.
Home revenue
$8.7M
Profit
$733.6K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.0M
53 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 46 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: C (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Staffing
Key information about the people who lead and staff this community.
ContactMs. Cindy Gensamer, Vice President of Human Resources
Rehabilitation Services
Respite Care
Short-Term Rehab
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehabilitation
Hospice & Palliative Care
Secured Memory Care
Specific ProgramsSkilled Nursing, Short-Term Rehabilitation, Long-Term Care, Hospice & Palliative Care, Respite Care, Secured Memory Care
What does this home offer?
Accept Medicaid: Yes, Accept
Total Residents: 80 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Types of Care at Altercare Majora Lane
Nursing Home
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
8 visits/inspections
4 visits/inspections triggered by complaints
2 routine inspections
Results
7 with issues
1 without issues
Latest inspection
Date
July 29, 2025
Complaint Investigation21 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Ohio average: 29 deficiencies
Health Inspection History
Inspections
Total health citations
19
Ohio average 30.9
Citations per inspection
2.71
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
7 of 19 citations resulted from standard inspections; and 12 of 19 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Ohio averageOhio average: 0.3
Serious Health citations
0
0
100% better than Ohio averageOhio average: 0.9
0 critical citations
0 serious citations
19 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 29, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 29, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 29, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 29, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 29, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 29, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 29, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 29, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Memory Care around Millersburg The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
Altercare Majora Lane
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Millersburg
80
No
46
Private / Semi-Private Rooms
C
Danbury Millersburg
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Millersburg
-
Yes
17
Private / Semi-Private Rooms
-
Places of interest near Altercare Majora Lane
1.1 miles from city center
Calculate Travel Distance to Altercare Majora Lane
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
141
Employees
98
Contractors
43
Staff to resident ratio
2.43:1
13% better than Ohio averageOhio average ratio: 2.14:1
Avg staff/day
34
Average shift
7.2 hours
11% worse than Ohio averageOhio average: 8.1 hours
Total staff hours (quarter)
22,300
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
67
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
10.4%
2,317 contractor hours this quarter
Certified Nursing Assistant: 18
Physical Therapy Aide: 5
Physical Therapy Assistant: 4
Respiratory Therapy Technician: 4
Licensed Practical Nurse: 3
Speech Language Pathologist: 3
Registered Nurse: 2
Qualified Social Worker: 2
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 49 | 18 | 67 | 10,288 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 8 | 3 | 11 | 2,389 | 91 | 100% | 8.5 |
| Registered Nurse | 11 | 2 | 13 | 2,309 | 91 | 100% | 9 |
| Nurse Aide in Training | 11 | 0 | 11 | 1,432 | 88 | 97% | 6.8 |
| RN Director of Nursing | 2 | 0 | 2 | 1,002 | 68 | 75% | 8.3 |
| Medication Aide/Technician | 3 | 0 | 3 | 993 | 76 | 84% | 9.1 |
| Other Dietary Services Staff | 3 | 0 | 3 | 778 | 80 | 88% | 7.2 |
| Speech Language Pathologist | 0 | 3 | 3 | 546 | 69 | 76% | 4.7 |
| Nurse Practitioner | 2 | 0 | 2 | 539 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 482 | 52 | 57% | 7.5 |
| Administrator | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Physical Therapy Aide | 0 | 5 | 5 | 427 | 64 | 70% | 6.4 |
| Physical Therapy Assistant | 0 | 4 | 4 | 207 | 45 | 49% | 4.5 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 153 | 52 | 57% | 2.9 |
| Qualified Social Worker | 0 | 2 | 2 | 111 | 26 | 29% | 4.3 |
| Occupational Therapy Aide | 2 | 0 | 2 | 110 | 34 | 37% | 3.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 39 | 6 | 7% | 6.5 |
| Medical Director | 0 | 1 | 1 | 24 | 6 | 7% | 4 |
| Mental Health Service Worker | 1 | 0 | 1 | 16 | 2 | 2% | 8 |
67 Certified Nursing Assistant
% of Days
100%
11 Licensed Practical Nurse
% of Days
100%
13 Registered Nurse
% of Days
100%
11 Nurse Aide in Training
% of Days
97%
2 RN Director of Nursing
% of Days
75%
3 Medication Aide/Technician
% of Days
84%
3 Other Dietary Services Staff
% of Days
88%
3 Speech Language Pathologist
% of Days
76%
2 Nurse Practitioner
% of Days
70%
5 Clinical Nurse Specialist
% of Days
57%
1 Administrator
% of Days
63%
5 Physical Therapy Aide
% of Days
70%
4 Physical Therapy Assistant
% of Days
49%
4 Respiratory Therapy Technician
% of Days
57%
2 Qualified Social Worker
% of Days
29%
2 Occupational Therapy Aide
% of Days
37%
1 Occupational Therapy Assistant
% of Days
7%
1 Medical Director
% of Days
7%
1 Mental Health Service Worker
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
58 residents
Residents by payment source
Medicare
7 residents (12.1%)
Medicaid
47 residents (81%)
Private pay or other
4 residents (6.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.5
22% better than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
8.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
8.8
30% better than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.4%
Percent of long-stay residents whose need for help with daily activities has increased
6.4%
6% better than Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
4.5%
Percent of long-stay residents whose ability to move independently worsened
4.5%
50% better than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.6%
29% better than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.4%
Percent of long-stay residents experiencing one or more falls with major injury
5.4%
57% worse than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.0%
Percent of long-stay high risk residents with pressure ulcers
2.0%
48% better than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
10% better than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.5%
Percent of long-stay residents who lose too much weight
4.5%
28% better than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
14.2%
Percent of long-stay residents who have depressive symptoms
14.2%
41% better than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.3%
Percent of long-stay residents who received an antipsychotic medication
4.3%
49% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
6% better than Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.6%
10% better than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.7%
Percent of short-stay residents who newly received an antipsychotic medication
2.7%
111% worse than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.0%
12% better than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Altercare Majora Lane based on CMS SNF Cost Reports.
Occupancy Rate
79.5%
↑ 3.7pp vs 2022
Net Income
$733.6K
↑ ~$322.1K vs 2022
Total Payroll
$3.6M
↓ ~$61.3K vs 2022
Profit Margin
8.8%
↑ 3.7pp vs 2022
Loading trend charts...
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