Inspection Reports for American House Oak Park

The inspection was conducted as a complaint investigation related to allegations of abuse and failure to uphold personnel standards at American House Oak Park.

The facility failed to ensure staff upheld standards of conduct, resulting in verbal and physical altercations between staff and residents, including an incident of abuse involving resident R1. The facility also failed to follow service plans for residents and did not report the abuse allegation to the state agency within the required timeframe.

The complaint investigation involved allegations of physical and verbal abuse by staff member E6 towards resident R1 during incontinence care on 8/19/25. The incident included physical altercations and verbal insults. Staff E5 reported the incident but the facility failed to notify the state agency within 24 hours as required. Resident R1 was sent to the hospital with no trauma found. Staff involved were suspended. The investigation found failure to uphold standards of conduct and failure to follow service plans.

Complaint investigation triggered by allegations of physical abuse and failure to conduct background checks prior to employee start dates.

The facility failed to conduct required background checks prior to employee start dates for three employees, potentially affecting all 56 residents. Additionally, the facility failed to keep two residents free from physical abuse, resulting in one resident sustaining a black eye and another a skin tear. The facility also failed to timely report the abuse and did not remove involved staff from resident care promptly.

Complaint investigation related to physical abuse allegations involving resident R1 who sustained a black eye and resident R4 who sustained a skin tear. The investigation included multiple staff interviews and review of incident reports. The abuse was substantiated, and involved staff were suspended or terminated. The facility failed to report the abuse within 24 hours as required.

This document is a Corrective Action Plan submitted in response to a citation dated June 29, 2025, for American House Oak Park.

The document outlines specific corrective actions taken to address citations related to Healthcare Worker Background Checks and Resident Rights, including audits, education, monitoring compliance, and termination of staff involved in violations.

This document is a Plan of Correction submitted in response to a citation dated February 6, 2025, regarding failure to ensure residency requirements and service plan compliance for one resident who developed pressure ulcers.

The facility failed to ensure residency requirements were met for one resident who developed stage III and stage II pressure ulcers that progressed to stage VI, and failed to include outside wound care services in the resident's service plan. Corrective actions and monitoring plans were outlined to address these issues.

The inspection was conducted as a complaint investigation survey (IL184173/2590248) to determine compliance with residency requirements and service plan regulations following concerns about a resident with progressing pressure ulcers.

The facility failed to comply with residency requirements by allowing a resident with stage III and progressing pressure ulcers to remain without appropriate services or higher level of care. Additionally, the service plan did not include necessary wound care interventions or outside services despite the resident's documented wounds and physician orders.

The complaint investigation was substantiated. The resident (R1) developed multiple pressure ulcers progressing in severity, and the facility failed to provide appropriate care or transfer to a higher level of care as required.

This document is a Plan of Correction submitted in response to a citation dated January 15, 2025, for American House Oak Park.

The facility failed to address an issue where a resident service plan did not properly account for the resident hiding or misplacing the call pendant. The Plan of Correction outlines auditing current service plans, updating plans for residents missing interventions, re-educating staff, and monitoring compliance over the next twelve weeks.

The inspection was conducted as an original investigation of Complaint 2590011 / IL 183477 regarding the facility's failure to address a resident's ongoing issue with hiding or misplacing a call pendent.

The facility failed to address in the service plan of one sampled resident (R1) the ongoing problem of the resident hiding or misplacing the call pendent. Interviews with the resident's daughter and facility staff confirmed the issue has persisted for several months, but the service plan dated 7/23/24 did not include any interventions to address this problem.

Original investigation of Complaint 2590011 / IL 183477. The complaint concerned the facility's failure to address a resident's call pendent issue in the service plan. The complaint was substantiated based on record review and interviews.

This document is a Corrective Action Plan submitted in response to a citation dated December 12, 2024, for American House Oak Park.

The plan outlines corrective actions to address deficiencies related to initial health evaluations for direct care and food service employees, and signed service plans for residents. It includes auditing current employee files and resident service plans, re-education of staff, and ongoing monitoring to ensure compliance.