Inspection Reports for Amery Memory Care

Surveyors conducted a complaint investigation at Amery Memory Care based on two complaints.

Two of the two complaints were unsubstantiated and no new citations were identified during the investigation.

Two complaints were investigated and both were found to be unsubstantiated.

A complaint and self-report investigation was conducted on June 2, 2025, to determine if Amery Memory Care was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department of Health Services issued a Statement of Deficiency (SOD #Y2XJ11) identifying violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83. The licensee was ordered to comply with requirements immediately and implement corrective measures to ensure adequate personal care services for all residents.

The investigation was complaint and self-report based, concluded on June 2, 2025, to assess compliance with applicable statutes and codes. The Department issued a Statement of Deficiency and imposed enforcement actions including forfeiture.

Surveyors conducted a self-report and complaint investigation at Amery Memory Care from 05/21/2025 through 06/02/2025 following complaints received regarding resident care and medication administration.

Three of five complaints were substantiated, resulting in three violations, two of which were repeat deficiencies. Key findings included failure to immediately notify resident's legal representative and physician of an injury, failure to administer medication as prescribed, and failure to provide adequate and appropriate care within the facility's capacity.

Three of five complaints were substantiated. Complaints included failure to notify family of injury, improper medication administration, and inadequate care. The injury to Resident 2 was discovered on 01/26/2025 but was not reported to family or hospice until 02/05/2025. Resident 1 was observed without prescribed oxygen multiple times.

The Department conducted a complaint investigation at Amery Memory Care.

The complaint was unsubstantiated and no violations were identified during the investigation.

The complaint was unsubstantiated.

A standard survey, complaint investigation, and verification visit was conducted to determine if Amery Memory Care was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD) #QKNG15 for violations found during the inspection. A verification visit was also conducted to determine if prior violations in SOD #QKNG14 were corrected, resulting in the assessment of a $200 inspection fee.

The visit included a complaint investigation and verification of prior deficiencies. The substantiation status is not explicitly stated.

The surveyor conducted a standard survey, verification visit, and complaint investigation at Amery Memory Care on 07/11/2024.

Two of two complaints were unsubstantiated. One violation was identified related to the provider not ensuring an annual fire inspection was completed in 2023.

Two complaints were investigated and both were unsubstantiated.

A verification visit and complaint investigation was conducted on December 6, 2023, to determine if Amery Memory Care was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #QKNG14) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a forfeiture of $600 and an order to comply with requirements to protect resident health, safety, and welfare.

The visit was complaint-related and included a verification visit to determine compliance. The Department found violations and issued a Statement of Deficiency.

The inspection was conducted as a verification visit and complaint investigation following a complaint received on 11/16/2023 regarding a resident eloping from the facility on 11/14/2023.

One of two complaints was substantiated, identifying a repeat deficiency related to inadequate supervision and failure to follow procedures when the front door alarms engaged, resulting in Resident 1 eloping from the building.

One of two complaints was substantiated. The complaint involved Resident 1 eloping from the facility on 11/14/2023. Staff failed to respond appropriately to the front door alarm, allowing the resident to exit the building unnoticed. The resident was found in the adjacent church parking lot and returned by a member of the public. The facility's missing resident policy was updated after the incident.

The Department conducted a verification visit and complaint investigation at Amery Memory Care following a complaint.

The complaint was not substantiated and no new violations were identified during the investigation.

Complaint was investigated and found not substantiated.

A complaint investigation and verification visit was conducted to determine if Amery Memory Care was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD) #QKNG13 for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a Notice of Violation and an imposed forfeiture totaling $1700. The licensee was ordered to comply with requirements immediately and provide staff training within 45 days.

The visit was complaint-related and included a verification visit to determine if violations were corrected. The complaint investigation concluded that violations existed as stated in SOD #QKNG13.

The Department conducted a verification visit and complaint investigation at Amery Memory Care based on a complaint. Data was collected through 02/01/2023.

Three violations were identified, all repeat deficiencies. One complaint was substantiated involving inadequate supervision leading to injuries of Resident 4 by peers. Medication administration and hand hygiene procedures were also found deficient, with multiple medication errors and failure to follow CDC hand hygiene standards.

One complaint was substantiated involving inadequate supervision that led to injuries of Resident 4 by other residents entering his/her room.