Inspection Reports for Arbor Court

701 East Mapleleaf Drive, IA, 526411402

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Inspection Report Summary

The most recent inspection on August 28, 2025 found the facility in substantial compliance with no deficiencies cited during a complaint investigation. Prior inspections showed a pattern of deficiencies primarily related to resident care documentation, safety measures including accident hazards, and quality assurance program effectiveness. Several complaint investigations were substantiated in earlier years, involving issues such as failure to assess residents after falls, medication management errors, and inadequate infection control, with one Immediate Jeopardy finding in late 2022 that was later resolved. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to have made improvements over time, with multiple re-inspections confirming correction of previously cited deficiencies.

Deficiencies (last 6 years)

Deficiencies (over 6 years) 15.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

245% worse than Iowa average
Iowa average: 4.4 deficiencies/year

Deficiencies per year

20 15 10 5 0
2020
2021
2022
2023
2024
2025

Census

Latest occupancy rate 51 residents

Based on a April 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Census over time

28 35 42 49 56 63 Jun 2020 Sep 2021 Feb 2022 Feb 2023 Sep 2023 Nov 2024 Apr 2025
Inspection Report Complaint Investigation Deficiencies: 0 Aug 28, 2025
Visit Reason
A complaint investigation for complaint #1775203-C was conducted from August 26, 2025 to August 28, 2025.
Findings
The facility was found to be in substantial compliance with no deficiencies cited.
Complaint Details
Complaint #1775203-C was investigated and the facility was found to be in substantial compliance.
Inspection Report Plan of Correction Deficiencies: 0 Apr 28, 2025
Visit Reason
The document serves as a Plan of Correction following a survey ending on April 9, 2025, addressing the facility's compliance status.
Findings
The facility was found to be in substantial compliance based on the credible allegation and Plan of Correction submitted, resulting in certification effective April 18, 2025.
Inspection Report Annual Inspection Census: 51 Deficiencies: 2 Apr 9, 2025
Visit Reason
The inspection was conducted as the facility's annual recertification survey from April 6 to April 9, 2025.
Findings
The facility was found deficient in accurately obtaining and implementing advance directives for residents and ensuring wheelchair safety by providing proper foot pedals during transport. Two specific deficiencies were cited related to advance directives and accident hazards.
Severity Breakdown
Level D: 2
Deficiencies (2)
DescriptionSeverity
Facility failed to accurately obtain and implement advanced directives per resident and family directives upon admission for 1 of 1 residents reviewed (Resident #202).Level D
Facility failed to ensure 2 foot pedals were used when staff pushed a resident in a wheelchair, leading to potential accident hazards for 1 of 7 residents reviewed (Resident #17).Level D
Report Facts
Census: 51 Residents reviewed for deficiencies: 7 Residents reviewed for advance directives deficiency: 1
Employees Mentioned
NameTitleContext
Lisa HansonAdministratorSigned the report and involved in education and monitoring for plan of correction
Director of NursingDirector of NursingInterviewed during inspection, involved in findings and education related to advance directives and wheelchair safety
Social Services DirectorSocial Services DirectorInterviewed during inspection, involved in findings and education related to advance directives
Inspection Report Complaint Investigation Deficiencies: 0 Feb 18, 2025
Visit Reason
A complaint investigation for complaints #125605-C and #126667-C was conducted from February 17, 2025 to February 18, 2025.
Findings
The facility was found to be in substantial compliance.
Complaint Details
Complaint investigation for complaints #125605-C and #126667-C; facility found in substantial compliance.
Inspection Report Plan of Correction Deficiencies: 0 Dec 12, 2024
Visit Reason
The document serves as a Plan of Correction following a survey ending on November 14, 2024, indicating acceptance of credible allegation of substantial compliance.
Findings
The facility was found to be in substantial compliance based on the Plan of Correction submitted, leading to certification effective November 16, 2024.
Inspection Report Annual Inspection Census: 50 Deficiencies: 5 Nov 12, 2024
Visit Reason
The inspection was conducted as part of the facility's annual recertification survey and included investigation of complaints #123942-C and #124692-C.
Findings
The facility was found deficient in several areas including failure to notify legal guardians of resident condition changes and lab refusals, inaccuracies in resident assessments, incomplete coordination of PASRR and assessments, failure to complete post dialysis assessments, and deficiencies in the Quality Assurance and Performance Improvement (QAPI) program.
Complaint Details
The inspection included investigation of complaints #123942-C and #124692-C.
Deficiencies (5)
Description
Failure to notify the legal guardian of laboratory refusals and resident condition changes for Resident #7.
Inaccuracy in Minimum Data Set (MDS) assessments related to tobacco use for Residents #49 and #18.
Failure to ensure resubmission of Preadmission Screening and Resident Review (PASRR) after a change in mental health diagnoses for Resident #21.
Failure to complete post dialysis assessments for Resident #12 receiving dialysis.
Deficiencies in the Quality Assurance and Performance Improvement (QAPI) program including monitoring and corrective actions.
Report Facts
Resident census: 50 Survey dates: November 12 to November 14, 2024 Correction date: November 16, 2024
Employees Mentioned
NameTitleContext
Kasey ThompsonAdministratorSigned the statement of deficiencies and plan of correction.
Director of NursingDirector of NursingProvided education to nursing staff and monitored compliance with notification and dialysis assessment requirements.
Social Services DirectorSocial Services DirectorCompleted updated PASRR for Resident #21 and monitored PASRR compliance.
MDS CoordinatorMDS CoordinatorResponsible for accuracy of assessments and monitoring tobacco use coding.
AdministratorAdministratorEducated staff on QAPI process and monitored corrective actions.
Inspection Report Re-Inspection Deficiencies: 0 Sep 5, 2024
Visit Reason
A revisit of the survey ending July 3, 2024 and investigation of complaints #123118-C was conducted on September 3-4, 2024.
Findings
All deficiencies were corrected and the facility is in substantial compliance effective July 19, 2024. Complaints #123118-C was not substantiated.
Complaint Details
Complaint #123118-C was investigated and found not substantiated.
Inspection Report Annual Inspection Census: 55 Deficiencies: 5 Jul 3, 2024
Visit Reason
The inspection was conducted as the facility's annual recertification survey and investigation of reported incidents.
Findings
The facility was found deficient in multiple areas including failure to provide bed hold notice upon transfer, inaccuracies in resident assessments, incomplete care plan revisions, failure to ensure a safe environment free of accident hazards, and deficiencies in infection prevention and control practices.
Severity Breakdown
Immediate Jeopardy: 1
Deficiencies (5)
DescriptionSeverity
Failure to provide bed hold notice to resident or representative upon transfer to hospital or therapeutic leave.
Inaccurate coding of diuretic, hypnotic, and anticoagulant medications on Minimum Data Sets for residents.
Failure to update care plan timely and include smoking interventions for residents who smoke.
Failure to ensure resident environment free of accident hazards including elopement risk and mechanical lift use.Immediate Jeopardy
Failure to establish and maintain an effective infection prevention and control program including hand hygiene and handling of soiled linens.
Report Facts
Census: 55 Deficiencies cited: 5 Elopement drills: 3 MDS scores: 15
Employees Mentioned
NameTitleContext
Staff CRegistered Nurse (RN)Interviewed regarding bed hold policy and MDS updates
Director of Nursing (DON)Director of NursingInterviewed regarding bed hold policy, MDS coding, and care plan updates
Staff GCertified Nursing Assistant (CNA)Observed supervising resident in smoking area
Staff KRegistered Nurse (RN)Involved in resident #25 elopement incident and investigation
Staff JRegistered Nurse (RN)Involved in resident #25 elopement incident and investigation
Staff MCertified Nursing Assistant (CNA)Involved in resident #25 elopement incident and investigation
Staff NCertified Nursing Assistant (CNA)Involved in resident #25 elopement incident and investigation
Staff FInfection Control and PreventionistInterviewed regarding infection control practices
Staff OEducated on handling soiled linens and hand hygiene
Inspection Report Complaint Investigation Deficiencies: 0 Apr 8, 2024
Visit Reason
A complaint survey was conducted for complaints #118910-C and #119532-C from April 3, 2024 to April 8, 2024.
Findings
The facility was found to be in substantial compliance following the complaint investigation.
Complaint Details
Complaint survey for complaints #118910-C and #119532-C; facility found in substantial compliance.
Inspection Report Plan of Correction Deficiencies: 0 Mar 9, 2024
Visit Reason
The document serves as a statement of deficiencies and plan of correction following a survey completed on March 9, 2024, related to facility certification compliance.
Findings
Based on acceptance of the facility's credible allegation of substantial compliance and Plan of Correction, the facility will be certified in compliance effective March 9, 2024.
Inspection Report Complaint Investigation Census: 55 Deficiencies: 6 Feb 8, 2024
Visit Reason
A Special Focused Recertification survey and investigation of Complaint #118588-C was conducted from February 5, 2024 to February 8, 2024.
Findings
The facility was found deficient in multiple areas including failure to promote resident dignity by allowing a resident to remain in soiled clothing for over an hour, failure to follow professional standards in insulin administration for residents with diabetes, improper use of Hoyer lift causing discomfort and risk of injury, failure to intervene when a resident consumed food that was too hot, failure to maintain proper hot water temperature in the kitchen for hand hygiene, failure to properly empty indwelling catheter bags, and failure to maintain an effective Quality Assurance Performance Improvement (QAPI) program.
Complaint Details
The inspection was triggered by Complaint #118588-C and included a Special Focused Recertification survey.
Severity Breakdown
SS=D: 5 SS=E: 1
Deficiencies (6)
DescriptionSeverity
Failure to promote a dignified environment by allowing a resident to sit in urine soaked pants and Hoyer sling for over an hour before being changed.SS=D
Failure to ensure insulin was held per physician ordered parameters and failure to recheck blood glucose when readings were below 70 mg/dL for 2 of 3 residents reviewed.SS=D
Failure to utilize proper transfer techniques when using a Hoyer lift resulting in increased pressure to the back of the neck for one resident and failure to intervene when a resident consumed food that was too hot.SS=D
Failure to ensure proper hot water temperature for appropriate hand washing hygiene in the kitchen hand sink.SS=E
Failure to ensure effective measures had been taken to correct deficiencies that continue, specifically related to professional standards of care.SS=D
Failure to utilize proper infection prevention techniques when emptying an indwelling urinary catheter bag.SS=D
Report Facts
Resident census: 55 Insulin administration errors: 13 Blood glucose readings below 70 mg/dL: 11 Staff trained in Hoyer lift: 62 Staff trained via phone: 17
Employees Mentioned
NameTitleContext
Staff ELicensed Practical Nurse (LPN)Interviewed regarding insulin administration and blood glucose rechecks
Staff FCertified Medication Aide (CMA)Interviewed regarding incident of resident left in soiled clothing
Staff GCertified Nurse Aide (CNA)Interviewed regarding incident of resident left in soiled clothing
Staff HCertified Nurse Aide (CNA)Interviewed regarding incident of resident left in soiled clothing
Staff ICertified Nurse Aide (CNA)Interviewed regarding incident of resident left in soiled clothing
Staff JCertified Nurse Aide (CNA)Interviewed regarding Hoyer lift training and use
AdministratorInterviewed regarding QAPI program and facility policies
Director of NursingInterviewed regarding insulin administration, Hoyer lift procedures, and expectations for resident care
DietitianInterviewed regarding feeding practices and resident safety
Maintenance SupervisorInterviewed regarding hot water temperature issues and maintenance logs
Staff ACertified Nurse Aide (CNA)Observed emptying indwelling catheter bag with improper infection prevention technique
Staff BCertified Nurse Aide (CNA)Interviewed regarding catheter bag emptying procedures
Staff CCertified Nurse Aide (CNA)Interviewed regarding catheter bag emptying procedures
Infection PreventionistInterviewed regarding expectations for catheter bag emptying
Inspection Report Re-Inspection Deficiencies: 0 Nov 30, 2023
Visit Reason
A revisit of the Recertification Survey and investigation of Complaints #114723-C, #114549-C, and #116714-C was conducted from November 13, 2023 to November 30, 2023.
Findings
All deficiencies were corrected and the facility was found to be in substantial compliance effective October 5, 2023. Complaint #116714-C was not substantiated.
Complaint Details
Complaint #116714-C was investigated and found not substantiated.
Inspection Report Re-Inspection Census: 54 Deficiencies: 17 Sep 7, 2023
Visit Reason
The inspection was conducted as a re-inspection and complaint investigation to assess compliance with previously cited deficiencies and to evaluate the facility's response to complaints and regulatory requirements.
Findings
The facility was found deficient in multiple areas including resident rights and dignity, misappropriation of resident funds, failure to timely report and investigate alleged violations, incomplete significant change assessments, untimely care plan updates, medication administration errors, failure to provide quality care including proper weight monitoring and infection management, pressure ulcer prevention and treatment, accident prevention related to mechanical lifts, catheter care, call light response times, nursing staff competency, psychotropic medication management, menu compliance, food safety, and quality assurance program effectiveness.
Complaint Details
The complaint investigation included allegations of dignity violations, misappropriation of resident funds, failure to report and investigate abuse, medication errors, and unsafe mechanical lift use. Several allegations were substantiated including misappropriation of funds by a staff member, failure to report abuse timely, and unsafe lift use resulting in resident falls.
Severity Breakdown
SS=D: 7 SS=J: 2 SS=G: 1 SS=E: 3 SS=C: 1 : 1
Deficiencies (17)
DescriptionSeverity
Failure to ensure dignity of residents including timely toileting and bedpan use.SS=D
Failure to prevent misappropriation of resident funds and failure to timely report allegations.SS=D
Failure to timely report alleged violations of abuse, neglect, exploitation, or mistreatment.SS=D
Failure to complete thorough investigations of alleged abuse and neglect.SS=D
Failure to complete significant change Minimum Data Set (MDS) assessments within required timeframe.SS=D
Failure to update care plans timely after significant changes such as falls and transfers.SS=D
Failure to ensure residents receive prescribed medications correctly and timely, including documentation of administration and monitoring for side effects.SS=D
Failure to provide quality care including consistent weight monitoring and assessment for residents with congestive heart failure and infection management.SS=J
Failure to provide appropriate treatment and prevention of pressure ulcers including timely wound care and repositioning.SS=G
Failure to ensure safe use and maintenance of mechanical lifts resulting in multiple resident falls and injuries.SS=J
Failure to ensure urinary catheter bags are maintained off the floor and contained in dignity bags.
Failure to answer call lights in a timely manner, with documented delays up to over 100 minutes.SS=E
Failure to ensure nursing staff demonstrate competency in skills and timely reporting of abuse and changes in resident condition.SS=D
Failure to time limit PRN psychotropic medication use to 14 days and failure to document interventions prior to administration.SS=D
Failure to follow appropriate portion sizes for ground meat for residents on altered diets.SS=E
Failure to ensure food items are properly labeled, dated, and covered in the kitchen.SS=E
Failure to maintain an effective and comprehensive QAPI program to address repeat deficiencies and ensure corrective actions are effective.SS=C
Report Facts
Facility census: 54 Resident #37 call light delay: 45 Call light delays: 63 Call light delays on day shift: 33 Call light delays on evening shift: 23 Call light delays on night shift: 7 Resident #39 weight: 422.8 Resident #39 weight gain: 29 Resident #18 missed medication doses: 8 Resident #49 PRN alprazolam doses: 8
Employees Mentioned
NameTitleContext
Staff MHospitality AidFailed to report resident's missing money allegation timely
Staff OCertified Nurse AideMisappropriated resident funds
Staff VRegistered NurseFailed to document pressure ulcer prevention and assessments completely
Staff RLicensed Practical NurseMedication administration error giving wrong resident's medication
Staff ILicensed Practical NurseDescribed expectations for weight monitoring and notification
Staff ELicensed Practical NurseDescribed pressure ulcer prevention interventions and resident chair issues
Staff HRegistered NurseDescribed call light system and resident complaints
Staff DHospitality AideWitnessed resident fall from Hoyer sling
Staff JCertified Nursing AssistantWitnessed resident fall from Hoyer sling
Staff LCertified Nursing AssistantWitnessed Hoyer lift tipping incident
Maintenance SupervisorResponsible for lift maintenance and inspections
AdministratorProvided plan of correction and interview responses
Director of NursingProvided plan of correction and interview responses
Regional Director of OperationsInterviewed about psychotropic medication documentation
Inspection Report Re-Inspection Deficiencies: 0 Jul 13, 2023
Visit Reason
A revisit of the survey ending May 15, 2023 and investigation of facility reported incident #112991-I was conducted from July 10, 2023 to July 13, 2023.
Findings
All deficiencies were corrected and the facility is in substantial compliance effective June 14, 2023. Facility reported incident #112991-I was not substantiated.
Complaint Details
Facility reported incident #112991-I was investigated and found not substantiated.
Report Facts
Facility reported incident number: 112991
Inspection Report Complaint Investigation Census: 53 Deficiencies: 4 May 15, 2023
Visit Reason
The inspection was conducted as an On-Site Revisit of the Survey ending March 2, 2023, the On-Site Revisit Complaint Survey ending March 15, 2023, and investigation of Complaint #112801-C and Facility Reported Incident #112439-I conducted May 8 to May 15, 2023.
Findings
The facility failed to assess a resident after a fall with head injury, did not complete required neurological checks, and failed to provide a safe environment leading to a fall on a wet floor. Additionally, the facility failed to follow physician orders to prevent weight loss for a resident and did not serve mechanically altered texture diets as ordered.
Complaint Details
Complaint #112801-C was substantiated based on failure to assess and monitor a resident after a fall with head injury and failure to provide a safe environment leading to a preventable fall.
Severity Breakdown
SS=D: 1 SS=G: 2 SS=E: 1
Deficiencies (4)
DescriptionSeverity
Facility failed to assess a resident upon return from hospital after a head injury fall and failed to document neurological assessments as required.SS=D
Facility failed to provide a safe environment and adequate supervision, resulting in a resident falling on a wet floor and sustaining head injuries.SS=G
Facility failed to follow physician orders and interventions to prevent further weight loss for a resident with significant weight loss.SS=G
Facility failed to follow and serve the planned mechanically altered texture food menu to residents requiring such diets.SS=E
Report Facts
Resident census: 53 Weight loss percentage: 13.9 Weight loss percentage: 5 Number of residents on mechanical soft diet: 7 Number of servings prepared: 6
Employees Mentioned
NameTitleContext
Staff ALicensed Practical Nurse (LPN)Notified of resident fall, started assessment and neurological checks, sent resident to ER
Staff BLicensed Practical Nurse (LPN)Was across the hall during resident fall, attempted to warn resident of wet floor
Staff CCertified Nursing Assistant (CNA)Reported resident found on floor after fall
Staff FHousekeeperMopped floor where resident fell
Director of NursingDirector of Nursing (DON)Provided expectations for post-hospital assessments and monitoring
PhysicianCared for resident in ER, provided discharge instructions
Staff GCookPrepared and served meals, acknowledged missing menu items
Registered and Licensed DieticianRDLDReviewed menus, acknowledged errors in serving sizes, educated staff on volume method
Inspection Report Complaint Investigation Census: 54 Deficiencies: 1 Mar 15, 2023
Visit Reason
The inspection was conducted as a result of complaints #111273-C and #111374-C and a facility self-report #111590-1, focusing on quality of care issues related to a resident who had fallen.
Findings
The facility failed to record and complete an assessment on a resident who had fallen, with substantiated complaint #111374-C. The resident had significant cognitive impairments and required extensive assistance, but staff did not complete the necessary post-fall assessment or incident report.
Complaint Details
Complaint #111374-C was substantiated.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Failure to record and complete an assessment on a resident who had fallen.SS=D
Report Facts
Facility census: 54 Complaint numbers: 3
Employees Mentioned
NameTitleContext
Staff Mlicensed practical nurseInterviewed regarding failure to complete assessment and incident report for Resident #6
Inspection Report Annual Inspection Census: 54 Deficiencies: 13 Feb 20, 2023
Visit Reason
The inspection was conducted as part of the facility's annual recertification survey and investigation of complaints #109959-C and #110046-C.
Findings
The facility was found deficient in multiple areas including accuracy of assessments, coordination of PASARR and assessments, baseline care plans, professional standards, discharge summaries, nutritional and hydration status maintenance, physician visits, sufficient staffing, medication errors, menus meeting resident needs, and therapeutic diets prescribed by physicians. Several residents' care plans and assessments lacked required documentation and updates.
Complaint Details
Complaints #109959-C and #110046-C were substantiated as part of this inspection.
Severity Breakdown
Level D: 7 Level E: 5 Level G: 1
Deficiencies (13)
DescriptionSeverity
Accuracy of Assessments - Facility failed to ensure use of a diuretic medication was accurately coded on the Minimum Data Set (MDS) assessment for one of five residents reviewed.Level D
Coordination of PASARR and Assessments - Facility failed to update care plans to reflect PASARR recommendations for specialized services for residents reviewed.Level D
Baseline Care Plan - Facility failed to ensure insulin and psychotropic medication use was reflected in baseline care plans for residents reviewed.Level D
Professional Standards - Facility failed to ensure medications including ear drops were administered per physician orders and current standards of practice.Level E
Discharge Summary - Facility failed to complete discharge summary for resident reviewed.Level D
Nutritional/Hydration Status Maintenance - Facility failed to maintain acceptable nutritional parameters and hydration for residents reviewed.Level G
Physician Visits - Facility failed to ensure in-person physician visits per guidance for residents reviewed.Level E
Sufficient Staffing - Facility failed to respond to call lights in a timely manner for residents reviewed.Level E
Free of Medication Errors - Facility failed to ensure medication error rate was less than 5% for residents reviewed.Level D
Significant Medication Errors - Facility failed to ensure medication administration errors were prevented for residents reviewed.Level D
Menus Meet Resident Needs/Preparation - Facility failed to serve adequate portions and appropriate diets for residents reviewed.Level E
Therapeutic Diet Prescribed by Physician - Facility failed to ensure therapeutic diets were prescribed by attending physician for residents reviewed.Level D
Resident Records Identifiable Information - Facility failed to maintain complete, accurate, and accessible medical records for residents reviewed.Level E
Report Facts
Residents reviewed: 19 Residents reviewed for medication administration: 12 Medication error rate: 11.11 Residents reviewed for call light response: 6 Residents reviewed for physician visits: 4 Residents reviewed for menus: 6 Residents reviewed for nutritional status: 2 Facility census: 54
Employees Mentioned
NameTitleContext
Harini MenheAdministratorSigned the report and confirmed MDS medication accuracy on 2/28/23.
Director of NursingDirector of NursingInterviewed regarding care plans, medication administration, and call light response.
Staff DDirector of RehabInterviewed regarding use of hoyer lift with resident.
Staff ECertified Nursing AssistantObserved and interviewed regarding shower sheets and skin monitoring.
Staff G CookStaffObserved during meal service and food preparation.
Staff ACertified Medication AideObserved administering medications and interviewed regarding medication errors.
Staff BLicensed Practical NurseInterviewed regarding medication administration and call light response.
Staff CLicensed Practical NurseObserved and interviewed regarding insulin administration.
Registered DietitianRegistered DietitianInterviewed regarding nutritional assessments and food service.
Inspection Report Follow-Up Deficiencies: 0 Feb 8, 2023
Visit Reason
A revisit of the Complaint Survey ending December 19, 2022 was conducted on February 7, 2023 to February 8, 2023 to verify correction of previous deficiencies.
Findings
All deficiencies were corrected and the facility is in substantial compliance effective 12/20/22.
Complaint Details
This visit was a follow-up to a complaint survey ending December 19, 2022. All deficiencies identified in the complaint survey were corrected.
Inspection Report Complaint Investigation Census: 56 Deficiencies: 1 Dec 14, 2022
Visit Reason
The inspection was conducted as an investigation of complaints #109546-C from December 14, 2022 to December 19, 2022. The complaint was substantiated.
Findings
The facility failed to respond appropriately to a warning about a possible interaction between an antibiotic and anticoagulant medication, resulting in adverse effects including bruising and a gastrointestinal bleed in one resident. An Immediate Jeopardy was identified but later removed after corrective actions were implemented.
Complaint Details
Complaint #109546-C was substantiated. The investigation found failure to intervene appropriately for a resident on anticoagulant therapy who developed bruising and a gastrointestinal bleed.
Severity Breakdown
Immediate Jeopardy (IJ) lowered to G: 1
Deficiencies (1)
DescriptionSeverity
Failure to respond to a warning for possible interaction between an antibiotic and anticoagulant medication and failure to intervene appropriately after bruising was observed in a resident on anticoagulant therapy.Immediate Jeopardy (IJ) lowered to G
Report Facts
Resident census: 56 Medication dosage: 5 Units of blood lost: 4 Date of compliance: Dec 20, 2022
Employees Mentioned
NameTitleContext
Laurie MenteAdministratorSigned the report and involved in corrective action plan
Inspection Report Re-Inspection Deficiencies: 0 Nov 22, 2022
Visit Reason
A revisit of the survey ending October 5, 2022 was conducted from November 21, 2022 to November 22, 2022 to verify correction of previous deficiencies.
Findings
All deficiencies were corrected and the facility is in substantial compliance effective November 11, 2022.
Inspection Report Complaint Investigation Census: 56 Deficiencies: 5 Oct 5, 2022
Visit Reason
Investigation of multiple substantiated complaints and a facility reported incident regarding resident care and medication management.
Findings
The facility failed to provide ongoing re-evaluation of psychotropic medications for Resident #4, resulting in overmedication and hospitalization. The facility also failed to complete timely and accurate Minimum Data Set (MDS) assessments and develop comprehensive care plans timely for several residents. Additionally, the facility did not adequately assess or intervene for significant declines in residents' conditions, including nutritional status and changes in vital signs.
Complaint Details
Complaints #102502-C, #104816-C, #104861-C, and #104902-C were substantiated following investigation from September 20, 2022 to October 5, 2022.
Severity Breakdown
G: 2 C: 1 D: 2
Deficiencies (5)
DescriptionSeverity
Failed to provide ongoing re-evaluation of psychotropic medications to ensure least restrictive regimen for Resident #4.G
Failed to complete comprehensive Minimum Data Set (MDS) assessments accurately and within 14 calendar days following admission for multiple residents.C
Failed to develop and implement comprehensive care plans timely following admission for Residents #1 and #4.D
Failed to assess, update providers, and obtain interventions when Resident #4 had significant decline in ADLs and decreased blood pressure, and Resident #10 had pending abdominal x-ray with abdominal distension.G
Failed to maintain nutritional and hydration status or place interventions when Resident #4's intakes and ability to feed himself declined.D
Report Facts
Resident census: 56 Weight loss percentage: 11.5 Blood pressure reading: 60 Blood pressure reading: 22 Medication doses: 3 Medication doses: 3 Meal intake percentages: 26.8 Meal intake percentages: 83.4 Meal intake percentages: 90.9
Employees Mentioned
NameTitleContext
Staff ACertified Nurse AideReported Resident #4 punched her in the face causing a concussion and described resident behaviors.
Staff CRegistered NurseDescribed Resident #4's physical behaviors and medication effects.
Staff DCertified Medication AideDescribed Resident #4's wild behaviors and medication calming effects.
Staff ELicensed Practical NurseReported Resident #4's violent behavior and medication administration.
Director of NursingAdministratorReported concerns about psychotropic medication use and oversight.
Physician Assistant (PA-C)Provided clinical assessments and medication adjustments for Resident #4.
Social Services DirectorReported on MDS completion and facility staffing.
Inspection Report Complaint Investigation Census: 47 Deficiencies: 1 Feb 4, 2022
Visit Reason
This inspection was a first revisit of surveys ending 9/13/21, 11/3/21, and 1/3/22, and an investigation of complaints #101625-C and #101940-C, which were substantiated.
Findings
The facility failed to identify and properly treat a pressure sore on Resident #4, resulting in deterioration and hospital readmission. Deficiencies were found in assessment, treatment orders, documentation, and staff training related to pressure ulcer care.
Complaint Details
Complaints #101625-C and #101940-C were substantiated.
Severity Breakdown
SS=J: 1
Deficiencies (1)
DescriptionSeverity
Failure to identify a pressure sore upon admission, complete routine assessments, initiate treatment orders timely, and complete treatments as ordered for Resident #4.SS=J
Report Facts
Census: 47 Dates of surveys: Surveys ending 9/13/21, 11/3/21, and 1/3/22 Correction date: Correction date noted as 2/5/22
Employees Mentioned
NameTitleContext
Staff AAssistant Director of NursingInterviewed regarding Resident #4's admission skin assessment and wound treatment orders
Staff BLicensed Practical NurseWrote Skin Observation Tool and Progress Note related to Resident #4's wound
Staff CLicensed Practical NurseWrote Progress Note documenting nurse's conversation with wound physician
Inspection Report Complaint Investigation Census: 45 Deficiencies: 8 Jan 3, 2022
Visit Reason
Investigation of multiple complaints and a focused infection control survey conducted from December 8, 2021 to January 3, 2022, related to COVID-19 practices and notification failures.
Findings
The facility was found not in compliance with CMS and CDC recommended COVID-19 practices. All complaints and the facility reported incident were substantiated, including failures to notify residents' primary care providers and families of COVID-19 diagnoses, failure to administer medications as ordered, inadequate assessments, and failure to prevent and treat pressure ulcers and falls.
Complaint Details
The investigation was triggered by complaints #100850, #100851, #100924, #101167, #101176, #101272, #101301 and a facility reported incident #101275. All complaints and the facility reported incident were substantiated.
Severity Breakdown
E: 4 D: 2 G: 1 F: 1
Deficiencies (8)
DescriptionSeverity
Failure to notify resident's primary care provider and families of COVID-19 diagnosis.E
Failure to provide required Medicare Liability Notices when skilled services ended.D
Failure to administer over-the-counter medications and ordered medications as prescribed.D
Failure to increase assessments and monitor residents diagnosed with COVID-19 and neurological status after falls.E
Failure to complete neurological assessments and document fall injuries properly.E
Failure to complete wound assessments, document pressure ulcers, and provide ordered treatments.E
Failure to ensure resident environment is free from accident hazards and provide adequate supervision during transfers.G
Failure to maintain infection prevention and control program including PPE use and monitoring COVID-19 symptoms.F
Report Facts
Census: 45 Number of residents reviewed for COVID-19 notification: 4 Number of residents reviewed for medication errors: 3 Number of residents reviewed for pressure ulcers: 3 Number of residents reviewed for accident hazards: 3 Number of residents reviewed for falls: 3 Number of Hoyer lifts in facility: 3 Number of full body slings observed: 11
Employees Mentioned
NameTitleContext
Henry CountyAdministratorMentioned in relation to high community transmission and facility COVID-19 status.
Staff HLicensed Practical Nurse (LPN)Reported nurses responsible for notifying PCP of residents testing positive for COVID-19.
Staff GAdvanced Registered Nurse Practitioner (ARNP)Reported testing all residents during COVID-19 outbreak and assessing residents.
Staff DRegistered Nurse (RN)Reported uncertainty about family notifications and responsible for wound treatments.
Staff NInterim Director of Nursing (DON)Reported expectation for neurological assessments and wound treatments.
Staff ORegistered Nurse (RN)Provided wound treatments and assessed wounds.
Staff JCertified Medication Aide (CMA)Reported medication administration and resident care.
Staff ELicensed Practical Nurse (LPN)Reported monitoring residents for COVID-19 symptoms and vital signs.
Inspection Report Complaint Investigation Census: 44 Deficiencies: 4 Nov 3, 2021
Visit Reason
The survey was conducted from October 19, 2021 through November 3, 2021 investigating Complaints #99663, #100359, #100350, and #100358.
Findings
The facility was found deficient in respecting residents' dignity and personal property, notification of changes related to residents' conditions, skin integrity and pressure ulcer care, and infection prevention and control. Two complaints were substantiated and two were not substantiated. The facility failed to provide adequate clothing for residents during appointments and failed to notify the wound care specialist physician of changes in a resident's pressure ulcer condition.
Complaint Details
Complaints #99663 and #100358 were not substantiated. Complaints #100350 and #100359 were substantiated.
Severity Breakdown
SS=D: 3 SS=K: 1
Deficiencies (4)
DescriptionSeverity
Facility failed to provide adequate clothing for two residents leaving for appointments, violating respect and dignity rights.SS=D
Facility failed to notify resident, physician, and representative of changes in resident's condition including injury and psychosocial status.SS=D
Facility failed to provide necessary treatment and services to prevent and heal pressure ulcers for residents, including failure to notify wound care physician of changes.SS=K
Facility failed to establish and maintain an infection prevention and control program.SS=D
Report Facts
Residents reviewed: 5 Census: 44 Deficiency counts: 4
Employees Mentioned
NameTitleContext
Donna MenkeAdministratorSigned the initial comments section of the report.
Inspection Report Complaint Investigation Census: 50 Deficiencies: 5 Sep 13, 2021
Visit Reason
The inspection was conducted as an investigation of complaints #99149, #99407, #99468, and #99494 from August 30, 2021 to September 13, 2021. Complaints #99149-C, #99407, and #99468 were substantiated, while complaint #99494-C was not substantiated.
Findings
The facility failed to notify family members of changes in resident condition for 2 out of 3 residents reviewed, failed to provide adequate supervision for a resident with cognitive impairment who eloped, and failed to ensure nurse staffing data was posted daily and accessible. The facility also failed to maintain proper documentation and policies related to resident elopement and wandering risks.
Complaint Details
Complaints #99149-C, #99407, and #99468 were substantiated. Complaint #99494-C was not substantiated.
Deficiencies (5)
Description
Failure to notify family of changes in resident condition for 2 out of 3 residents reviewed.
Failure to provide adequate supervision for Resident #1 who eloped, including malfunctioning door alarms and inadequate investigation of the elopement.
Failure to post nurse staffing data daily in a clear, accessible format for residents and visitors for 4 of 6 days of the survey.
Failure to maintain accurate and complete medical records and documentation related to resident wandering and elopement.
Failure to report elopement to the State Agency within required timeframes.
Report Facts
Resident census: 50 Residents reviewed: 3 Residents with cognitive impairments: 5 Days staffing data not posted: 2 Date range of survey: August 30, 2021 through September 13, 2021
Employees Mentioned
NameTitleContext
Staff ALicensed Practical NurseInterviewed regarding notification failures and elopement supervision
Staff CLicensed Practical NurseInterviewed regarding elopement and door alarm malfunctions
Staff ECertified Nurse AideInterviewed regarding last sighting of Resident #1 prior to elopement
Staff DCertified Nurse AideInterviewed regarding alarm sounds and resident elopement
Director of NursingDirector of NursingInterviewed regarding notification expectations and elopement supervision
Maintenance DirectorMaintenance DirectorInterviewed regarding door alarm malfunctions and repairs
AdministratorAdministratorInterviewed regarding notification procedures and elopement reporting
Inspection Report Annual Inspection Census: 41 Deficiencies: 14 Jun 3, 2021
Visit Reason
The annual survey and investigation of Complaint #97366-C and Facility Reported Incident #97639-I were conducted from 05/23/2021 to 06/03/2021.
Findings
The facility was found to have multiple deficiencies including failure to complete resident assessments for self-administration of medications, incomplete abuse and criminal background checks for staff, failure to develop comprehensive care plans for residents, inadequate medication administration documentation, failure to provide treatment for pressure ulcers, insufficient nursing staff competencies and training, and lack of proper documentation for respiratory care and advance directives.
Complaint Details
Complaint #97366-C was substantiated. Facility Reported Incident #97639-I was not substantiated.
Severity Breakdown
SS=D: 7 SS=E: 5 SS=C: 1
Deficiencies (14)
DescriptionSeverity
Failure to complete resident assessment for self-administration of medications.SS=D
Failure to develop and implement abuse and neglect policies including background checks for staff.SS=E
Failure to develop comprehensive care plans for residents.SS=D
Failure to meet professional standards in medication administration documentation.SS=E
Failure to provide basic life support including CPR and document residents' advance directives.SS=D
Failure to provide treatment and services to prevent and treat pressure ulcers.SS=D
Failure to provide restorative services to residents with limited range of motion.SS=D
Failure to provide respiratory care consistent with professional standards.SS=D
Failure to maintain sufficient nursing staff competencies and skills.SS=E
Failure to provide regular in-service education and performance reviews for nurse aides.SS=E
Failure to post daily nurse staffing data as required.SS=C
Failure to conduct monthly drug regimen reviews by a licensed pharmacist.SS=D
Failure to maintain a quality assessment and assurance committee and conduct regular QAPI meetings.SS=E
Failure to provide psychotropic drug management and documentation.SS=D
Report Facts
Census: 41 Residents reviewed: 12 Residents reviewed: 7 Residents reviewed: 16 Residents reviewed: 4 Residents reviewed: 3 Residents reviewed: 4 Residents reviewed: 2
Employees Mentioned
NameTitleContext
Staff HCertified Nurse Aide (CNA)Named in abuse and criminal background check deficiency.
Staff ILicensed Practical Nurse (LPN)Named in abuse and criminal background check deficiency.
Staff LCertified Nurse Aide (CNA)Named in abuse and criminal background check deficiency.
Staff FRegistered Nurse (RN)Named in medication administration and oxygen administration deficiencies.
Staff ELicensed Practical Nurse (LPN)Named in medication administration and oxygen administration deficiencies.
Staff JCertified Nursing Assistant (CNA)Named in oxygen use and care plan deficiencies.
Staff CSocial Services SupervisorNamed in CPR and advance directives deficiencies.
Staff GRestorative AideNamed in restorative services deficiency.
Staff BLicensed Practical Nurse (LPN)Named in medication administration deficiency.
Staff ALicensed Practical Nurse (LPN)Named in wound care and restorative services deficiencies.
Staff DAdmissions CoordinatorNamed in advance directives deficiency.
DONDirector of NursingNamed in multiple deficiencies related to care plans, medication administration, and follow-up.
Inspection Report Abbreviated Survey Census: 38 Deficiencies: 0 Oct 28, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted to assess the facility's compliance with CMS and CDC recommended practices for COVID-19 preparation.
Findings
The facility was found to be in compliance with the CMS and CDC recommended practices to prepare for COVID-19.
Report Facts
Total residents: 38
Inspection Report Routine Census: 42 Deficiencies: 0 Jun 23, 2020
Visit Reason
A COVID-19 Focused Infection Control survey was conducted by Healthcare Management Solutions, LLC on behalf of the Centers for Medicare & Medicaid Services (CMS).
Findings
The facility was found to be in substantial compliance with 42 CFR 483 subpart B.
Report Facts
Sample Size: 5 Supplemental: 0

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