Inspection Reports for Arbor House of Norman

The inspection was conducted as a complaint investigation based on allegations that the center failed to prevent abuse, implement an effective grievance policy, and maintain an effective pest control program.

The investigation found no deficiencies; observations, interviews, and record reviews indicated residents were treated appropriately, grievance and abuse policies were in place, and no pest issues were observed.

The complaint alleged physical, verbal, or psychosocial abuse of residents, ineffective grievance policy and procedure, and ineffective pest control program. The complaint was not substantiated as no deficiencies were cited.

A complaint investigation was conducted due to allegations that the facility failed to ensure residents were not physically, verbally, or psychosocially abused.

The investigation found that the facility failed to report an alleged incident of abuse to the Oklahoma State Department of Health within one business day as required. Residents and staff were interviewed, records reviewed, and the facility was found to have deficiencies related to incident reporting timelines.

The complaint alleged that the facility failed to ensure residents were not physically, verbally, or psychosocially abused. The allegation was substantiated by the finding of a delayed report of abuse incident for one resident. The facility was given an opportunity to correct the deficiency and was found in substantial compliance upon a revisit on 2024-11-19.

The inspection was conducted as a relicensure inspection of the Arbor House Assisted Living Center.

No deficiencies were cited during the relicensure inspection conducted from June 27 through June 28, 2024.

This document is a license renewal for the Arbor House Assisted Living Center, certifying the facility to conduct and maintain an assisted living center.

The document certifies the renewal of the facility's license effective from 2024-01-29 to 2027-01-29, with no deficiencies or findings noted.

The inspection was conducted as a complaint investigation regarding allegations that the center failed to provide adequate medical care to residents with changes in condition.

The investigation found no deficiencies; residents were observed to be well cared for, staff responded quickly to emergencies, and appropriate medical care was provided after accidents. Resident council minutes and grievance reports showed no documented concerns.

The complaint alleged inadequate medical care for residents with changes in condition. The investigation was unannounced and included observations, interviews, and record reviews. No deficient practices were cited, and the complaint was not substantiated.

This document is a license renewal issued to Arbor House Assisted Living Center, certifying the facility to continue operation as an assisted living center.

The license certifies that Arbor House Assisted Living Center is authorized to maintain an assisted living center with a maximum capacity of 62 beds, effective from 2021-11-18 through 2024-11-17.

This document is a license renewal certificate for Arbor House Assisted Living Center, indicating the facility is licensed to operate as an assisted living center with a renewal license type.

The document certifies that Arbor House Assisted Living Center is licensed to maintain a maximum of 62 beds, with the license effective from 11/18/2020 and expiring on 11/17/2021.

The visit was conducted as a COVID-19 Special Focus Infection Control Survey to determine if the facility was in compliance with infection prevention and control practices to prevent the development and transmission of COVID-19.

No deficiencies were cited during the COVID-19 Special Focus Survey conducted on May 7, 2020.

A re-licensure survey was conducted from 02/11/2020 through 02/13/2020 at the Arbor House Assisted Living Center.

No deficiencies were cited during the inspection. The current census was 49 residents with no deficient practices noted.

This document is a license renewal issued to Arbor House Assisted Living Center, certifying the facility to conduct and maintain an assisted living center.

The license certifies the facility's compliance with Oklahoma statutes and state board of health regulations, allowing operation with a maximum capacity of 62 beds.

A re-licensure survey was conducted from February 28, 2019 through March 1, 2019 at the Arbor House Assisted Living Center.

No deficiencies were cited during the inspection.