Inspection Reports for Arbor Terrace Highland Park
1000 Central Ave, Highland Park, IL 60035, United States, IL, 60035
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Inspection Report
Complaint Investigation
Deficiencies: 3
Oct 21, 2025
Visit Reason
The inspection was conducted as a complaint investigation related to multiple reported incidents involving resident falls and injuries at Arbor Terrace Highland Park.
Findings
The facility failed to report significant incidents within 24 hours for 2 of 3 residents reviewed, failed to update service plans after resident falls for 3 of 6 residents, and neglected to respond timely to a resident's call light resulting in a fall and hip fracture. These failures created substantial probabilities of harm to residents.
Complaint Details
The complaint investigation was triggered by multiple reported incidents involving residents R3 and R4 who sustained injuries from falls. The facility failed to report these incidents timely and failed to update service plans accordingly. Additionally, neglect in responding to a call light led to a resident fall and hip fracture.
Severity Breakdown
Type 3 Violation: 1
Type 2 Violation: 2
Deficiencies (3)
| Description | Severity |
|---|---|
| Failure to report serious incidents within 24 hours for 2 of 3 residents reviewed. | Type 3 Violation |
| Failure to review and revise service plans immediately after significant changes in residents' conditions for 3 of 6 residents reviewed. | Type 2 Violation |
| Failure to respond timely to a resident's call light resulting in a fall and injury. | Type 2 Violation |
Report Facts
Residents reviewed for incidents: 6
Residents with unreported incidents: 2
Residents reviewed for service plans: 6
Residents with service plan update failures: 3
Minutes call light was unanswered: 29
Falls documented for R2: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| E5 | Resident Care Director Assisted Living | Provided statements regarding incident reporting and service plan updates |
| E6 | Resident Assistant | Reported seeing resident R3 after fall and involved in call light neglect |
Inspection Report
Deficiencies: 0
Feb 4, 2025
Visit Reason
Investigation IL00184838 & IL00185272 conducted from 2025-01-23 to 2025-02-04 to assess compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Findings
The establishment was found to be in compliance with the applicable assisted living regulations and administrative codes during this investigation.
Inspection Report
Annual Inspection
Deficiencies: 0
Jan 9, 2025
Visit Reason
Annual Licensure Survey conducted to assess compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Findings
The establishment was found to be in compliance with the applicable assisted living regulations during the annual licensure survey.
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