Inspection Reports for Arden Courts A ProMedica Memory Care Community in Sterling Heights

The inspection was conducted in response to a complaint received on 2025-06-03 regarding inadequate supervision for Resident A, who experienced multiple unwitnessed falls resulting in injuries.

The investigation confirmed that Resident A had multiple falls and bruises of unknown origin. The facility's corrective measures and service plan were inadequate to address Resident A's supervision needs, and the facility was found not in compliance with applicable rules.

Complaint received from adult protective services (APS) on 2025-06-03 regarding inadequate supervision for Resident A, who had multiple falls and injuries between 2025-05-26 and 2025-05-29. Violation was established.

The inspection was conducted in response to an anonymous complaint alleging that Resident A did not receive her prescribed medication, Wellbutrin, during January 2025.

The investigation confirmed that Resident A was not administered Wellbutrin during January 2025 due to the medication being inadvertently left off the medication administration record (MAR). Additional findings included multiple missed doses of other medications without documentation explaining the omissions.

The complaint was received on 2025-02-10 alleging Resident A did not receive her Wellbutrin medication as prescribed. The complaint was substantiated based on the investigation findings.

The investigation was initiated due to a complaint alleging that the Resident of Concern (ROC) did not receive appropriate care, including medication errors and resulting severe health decline leading to death.

The investigation found that the facility failed to provide adequate care to the ROC, including failure to properly monitor and treat skin impairments, failure to administer medications as prescribed, and failure to document important observations. Violations were established related to inadequate care, medication administration, and record keeping.

Complaint received on 08/07/2024 alleged that the ROC sustained cuts, bruises, unstageable bed sores, and severe urinary tract infection leading to death. The ROC declined rapidly after admission, losing mobility and ability to feed herself. Violations were substantiated.

The document serves as a renewal notification for the Home for the Aged license following an administrative review of licensing activity for the past year.

The administrative review revealed substantial compliance with the public health code and administrative rules regulating home for the aged facilities, resulting in license renewal.

The inspection was conducted in response to a complaint alleging that Resident A lacked protection and his injuries were not reported.

The investigation substantiated that Resident A had abrasions consistent with dementia-related behaviors, but the facility failed to report a change in his skin integrity to the hospice team for assessment on 1/16/2024, constituting a violation of the requirement to maintain an organized program for resident protection and care.

The complaint alleged that Resident A was observed with bruises and two severe abrasions on 1/18/2024 which were not reported by staff. The investigation confirmed the injuries and found that the facility did not notify the hospice team of the skin integrity change on 1/16/2024. The violation was substantiated.

The inspection was conducted as a renewal inspection to determine compliance with applicable licensing statutes and rules for license renewal.

The facility was found to be in substantial compliance with the public health code and administrative rules regulating home for the aged facilities. Renewal of the license is recommended.

The licensee requested a change of the facility's name from Arden Courts of Sterling Heights to Arden Courts (Sterling Heights), effective 3/7/2022.

The facility name change was reviewed and approved with no changes to ownership, legal entity, EIN, or other operational aspects. The license status remains unchanged.

The licensee's authorized representative submitted a written request to change the facility's name from Arden Courts Assisted Living Facility to Arden Courts of Sterling Heights effective November 1, 2013.

The documentation submitted was reviewed and confirmed with the Michigan Department of Licensing and Regulatory Affairs. The name of the facility will be changed as requested.

The original licensing study was conducted to determine compliance with applicable licensing statutes and administrative rules for Arden Courts Assisted Living Facility following a change of ownership.

The inspection found substantial compliance with licensing statutes and administrative rules. The facility was recommended for issuance of a 6-month temporary license with a maximum capacity of 56 beds.