Inspection Reports for Atria Covina

An unannounced annual inspection visit was conducted to evaluate compliance with licensing requirements for the facility serving elderly residents age 60 and above.

The facility was found to be in compliance with all licensing requirements with no deficiencies noted. The inspection included review of infection control, operational requirements, physical plant safety, staffing, personnel records, resident rights, planned activities, food service, medication management, resident records, disaster preparedness, and restraint use.

The visit was an unannounced Case Management - Incident inspection conducted in response to an incident report involving resident #1, who alleged staff hit them during a courtyard outing.

The facility investigated the incident and found it unfounded. The resident was unable to recall the incident, and police also found no evidence of abuse. No signs of neglect, abuse, or immediate health and safety threats were observed during the visit.

The complaint involved an allegation by resident #1 that staff hit them during a courtyard outing at 7am for 10 minutes. The investigation and police case #24-18510 found the allegation unfounded.

Licensing Program Analyst Tao conducted an unannounced annual inspection visit to evaluate compliance with regulations and facility standards.

The inspection found the facility in compliance with California Code of Regulations, Title 22, Division 6, with no deficiencies observed. The facility's physical plant, food supply, staff and resident files, medication storage, and safety systems were all inspected and found satisfactory.

The visit was an unannounced Case Management - Incident inspection conducted in response to a resident's Incident Report dated 07/24/2024 alleging staff slapped the resident's hands and denied restroom use.

The investigation revealed the facility had investigated the incident, police found the allegation unfounded, and the suspected staff was terminated. The facility provided in-service training on abuse and mandated reporting. No deficiencies or immediate health and safety threats were observed during the visit.

The complaint involved allegations that staff slapped a resident's hands multiple times and denied restroom use. The police investigation was unfounded. The suspected staff was terminated on 07/25/2024. The resident reported no injuries but felt sad about the incidents.

The visit was an unannounced Case Management - Incident inspection conducted in response to a client incident report dated 04/26/2024 alleging staff grabbed and twisted a resident's right arm.

The facility investigated the incident and found it unfounded. The resident was unable to recall the incident, and no signs of neglect, abuse, or immediate health and safety threats were observed during the visit.

The complaint involved an allegation that staff grabbed and twisted resident #1's right arm. The facility's investigation found the allegation unfounded, and monitoring by staff and hospice nurse was ongoing.

An unannounced annual inspection visit was conducted to evaluate compliance with licensing requirements for the facility.

The inspection found the facility to be in compliance with California code of Regulations, Title 22, Division 6, with no deficiencies observed. The facility was clean, well-maintained, and all safety systems were operable.

An unannounced complaint investigation was conducted in response to allegations received on 07/05/2023 regarding staff abuse, inadequate food service, and isolation of a resident in their room.

The investigation found no preponderance of evidence to substantiate the allegations. Interviews with residents and staff, record reviews, and facility tour indicated that staff did not abuse residents, adequate food services were provided, and residents were not isolated in their rooms.

The complaint investigation was unsubstantiated. Allegations included staff abuse of a resident due to unpaid rent, failure to provide adequate food service, and isolating a resident in their room. Interviews with residents and staff, as well as record reviews, did not corroborate these allegations.

The visit was an unannounced complaint investigation conducted in response to an allegation that staff failed to provide adequate food service.

The investigation found that residents consistently received three meals a day and no resident reported missing a meal. Observations and interviews indicated a balanced food supply and adequate food service. The allegation was unsubstantiated due to lack of preponderance of evidence.

The complaint alleged that staff failed to provide adequate food service. The investigation included interviews with residents, staff, and a tour of the dining room and kitchen. The allegation was found unsubstantiated.

The visit was conducted to interview the Administrator as part of a complaint investigation (control number: 28-AS-20220421101842).

The Licensing Program Analyst conducted a collateral visit and interview with the Administrator. The visit was completed after the interview, and an exit interview was held with a copy of the report provided.

Complaint investigation visit with control number 28-AS-20220421101842; no substantiation status stated.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 06/04/2021 regarding inadequate medical attention, failure to address resident's change in condition, and facility cleanliness.

The investigation found that staff provided adequate medical attention and timely response to residents' changes in condition. The facility and residents' rooms were clean and well maintained. Based on observations, interviews, and document reviews, the allegations were unsubstantiated due to lack of preponderance of evidence.

The complaint investigation was unsubstantiated. Allegations included staff not ensuring adequate medical attention, not addressing resident's change in condition, and the facility being dirty. Interviews with staff and residents, review of records, and observations did not support these allegations.

An unannounced annual inspection visit was conducted by Licensing Program Analyst Tao to evaluate compliance with regulations and facility conditions.

The facility was found generally compliant with clean and operable resident rooms, adequate supplies, and functional safety equipment. However, deficiencies were cited related to an inoperable auditory device at the parking lot exit posing a potential safety risk.

The inspection was an unannounced complaint investigation visit conducted in response to an allegation that a resident was not reimbursed as promised for services not received.

The investigation included interviews with staff and residents, review of resident files and facility records, and observations. The allegation was found to be unsubstantiated as evidence did not support the claim of non-reimbursement.

The complaint alleged that a resident was not reimbursed as promised for services not received. Interviews and record reviews showed that no reimbursement check was issued due to a balance on the resident's rent account and that the resident was still considered current. Other residents reported no issues with finances or reimbursements. The allegation was found to be unsubstantiated.

The inspection was an unannounced complaint investigation visit conducted in response to allegations that the facility was obstructing a resident from receiving medical care and not allowing a family member to assist a resident with moving.

The investigation included interviews, record reviews, and observations. The allegations were found to be unsubstantiated based on the evidence, interviews with staff and residents, and review of relevant documents. The resident refused medical care and relocation, and the facility did not force the resident to move or receive care.

The complaint alleged that the facility obstructed a resident from receiving medical care and did not allow a family member to assist the resident with moving. The investigation found that the resident refused medical care and relocation, and the facility complied with the resident's wishes. The allegations were unsubstantiated.

An unannounced complaint investigation was conducted following an allegation that a resident was sexually abused while in care.

The investigation found no preponderance of evidence to substantiate the allegation. The resident did not have injuries consistent with sexual assault, and interviews with staff and other residents indicated the facility is safe. The allegation was determined to be unsubstantiated.

The complaint alleged that Resident #1 was sexually abused by an unknown individual on 10/17/21 while taking a shower. The facility reported the incident to authorities and conducted interviews and reviews. The resident was examined by an urgent care nurse and showed no injuries. The allegation was unsubstantiated due to lack of evidence.

Licensing Program Analyst Tao conducted an unannounced annual inspection visit to evaluate compliance with regulations and review infection control, food supply, medications, and facility safety.

The facility was found to be in compliance with no deficiencies cited. The environment was clean and safe, infection control measures were reviewed, medications were properly stored, and emergency systems were operable.

An unannounced complaint investigation was conducted following allegations that staff did not ensure residents received adequate medical attention, did not address residents' changes in condition, and that the facility was dirty.

The investigation found that staff ensured adequate medical attention was provided, addressed residents' changes in condition timely, and that the facility was clean and in good repair. The allegations were determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint investigation was unsubstantiated. Allegations included inadequate medical attention, failure to address changes in condition, and facility cleanliness. Interviews with staff and residents, document reviews, and facility observations did not support the allegations.