Inspection Report Summary
The most recent inspection on February 21, 2025, identified deficiencies related to infection control, nursing assessments, and client safety from falls, though the facility’s license was approved. Earlier inspections also noted violations, including similar issues with regulatory compliance, but no fines, immediate jeopardy findings, or license suspensions were listed in the available reports. Complaint investigations conducted in June 2022 and February 2025 included one substantiated case tied to the latest inspection’s findings, while other complaints were unsubstantiated. The main themes across deficiencies involved infection control, clinical assessments, and documentation of client safety. The inspection history shows recurring issues with these areas, indicating ongoing challenges rather than clear improvement or worsening trends.
Deficiencies (last 3 years)
Deficiencies (over 3 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
82% better than Connecticut average
Connecticut average: 5.6 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
141% occupied
Based on a February 2025 inspection.
Census over time
Inspection Report
Renewal
Census: 107
Capacity: 76
Deficiencies: 0
Date: Feb 21, 2025
Visit Reason
The inspection was conducted as a renewal licensing inspection for the Atria Crossroads assisted living facility.
Findings
Violations of the General Statutes of Connecticut and/or regulations were identified at the time of this inspection. Approval for issuance of license was granted.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth T Heiney | SNC | Report submitted by and approval for issuance of license granted by |
| David Sylvaria | Executive Director | Personnel contacted during inspection |
| Jenny Rull | SALSA | Personnel contacted during inspection |
Inspection Report
Plan of Correction
Deficiencies: 3
Date: Feb 21, 2025
Visit Reason
An unannounced visit was made to Atria Crossroads Place on February 21, 2025, by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting an investigation and licensing inspection.
Complaint Details
Complaint #41772 is referenced, indicating the visit was complaint-related.
Findings
The facility was found to have multiple violations including failure to appoint a qualified Infection Control Prevention Specialist, failure to ensure Registered Nurse assessments every 120 days or upon change in condition, and failure to ensure client safety from falls resulting in injury and accurate clinical records. Specific client cases were reviewed to document these deficiencies.
Deficiencies (3)
Failure to ensure a qualified part-time Infection Control and Prevention Specialist was appointed and assigned to the agency Memory Care unit.
Failure to ensure a Registered Nurse assessment was completed not less frequently than every 120 days or based on a client’s change in condition.
Failure to ensure a client’s safety from falls that resulted in injury and failure to ensure an accurate clinical record.
Report Facts
Falls: 4
Fall risk checks: 3
Status checks: 5
RN assessment frequency: 120
Hours per week: 40
Hours dedicated to Infection Control Nurse duties: 20
Days for staff re-education: 30
Employees mentioned
| Name | Title | Context |
|---|---|---|
| David Sylvaria | Executive Director | Named as Executive Director interviewed and responsible for ensuring compliance with infection control and RN assessments. |
| Elizabeth Heiney | Supervising Nurse Consultant | Author of the letter and contact for the plan of correction. |
Inspection Report
Renewal
Census: 96
Capacity: 157
Deficiencies: 0
Date: Oct 6, 2022
Visit Reason
The inspection visit was conducted as a renewal licensing inspection for the facility.
Findings
Violations of the General Statutes of Connecticut and/or regulations were identified at the time of this inspection. The inspection was completed by the survey team leader and supervisor.
Report Facts
Licensed Bed Capacity: 157
Census: 96
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Scalia | Executive Director | Personnel contacted during the inspection |
| Deborah Conner | RN SALSA | Personnel contacted during the inspection |
| Laura Boggio | RN NC, Survey Team Leader | Signature of FLIS Staff and report submitter |
| Elizabeth Heiney | Supervisor | Supervisor of the survey team |
Inspection Report
Renewal
Census: 96
Deficiencies: 0
Date: Oct 5, 2022
Visit Reason
The inspection was conducted as a licensing inspection and renewal of the facility license.
Findings
Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection, as noted in an attached violation letter dated 11/14/22.
Report Facts
Census: 96
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Scalia | Executive Director | Personnel contacted during the inspection |
| Deborah Conner | RN SALSA | Personnel contacted during the inspection |
Inspection Report
Complaint Investigation
Census: 119
Deficiencies: 0
Date: Jun 20, 2022
Visit Reason
The inspection was conducted as a complaint investigation related to complaint number 32462.
Complaint Details
Complaint investigation #32462 was conducted and found no violations.
Findings
No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.
Inspection Report
Renewal
Census: 96
Deficiencies: 0
Date: Dec 16, 2021
Visit Reason
The inspection was conducted as a licensing renewal inspection to identify any violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies.
Findings
Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection, as noted in an attached violation letter dated 12/16/21.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Scalia | Executive Director | Personnel contacted during the inspection |
| Laura Boggio | Survey Team Leader | Reported submitted by |
| Cheryl Davis | Supervisor | Supervisor of survey team |
Inspection Report
Renewal
Census: 96
Deficiencies: 0
Date: Dec 16, 2021
Visit Reason
The inspection was conducted as a licensing inspection for renewal purposes at Atria Crossroads Place.
Findings
Violations of the General Statutes of Connecticut and/or regulations were identified at the time of the inspection. Approval for issuance of license was granted.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Scalia | Executive Director | Personnel contacted during the inspection |
| Laura Boggio | RN NC | Survey Team Leader and report submitter |
| Cheryl Davis | Supervisor | Survey Team Supervisor |
Inspection Report
Monitoring
Census: 94
Capacity: 119
Deficiencies: 0
Date: May 12, 2021
Visit Reason
The visit was conducted as a Covid-19 monitoring visit to assess compliance with related regulations and protocols.
Findings
No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Scalia | ED | Personnel contacted during the inspection |
| Laura Boggio | RN NC | Report submitted by |
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