Inspection Reports for Atria Rocklin

The visit was an unannounced complaint investigation conducted in response to allegations received on 2024-11-01 regarding staffing adequacy and food service quality at the facility.

The investigation found both allegations to be unfounded. Staff and residents reported sufficient staffing levels and timely response to call buttons. Residents and staff also reported satisfaction with the quality and quantity of food provided, with accommodations made for special dietary needs.

The complaint alleged that the licensee was not ensuring adequate staffing to meet resident needs and was not providing food services of sufficient quality and quantity. Both allegations were investigated and found to be unfounded.

The inspection was conducted as a required annual unannounced visit to evaluate compliance with regulations at the assisted living and memory care facility.

The facility was found to be clean, well-maintained, and in substantial compliance with regulations. No deficiencies were noted during the inspection.

The inspection was an unannounced complaint investigation visit conducted in response to complaints received on 2024-05-02 regarding poor quality of food, lack of supervision resulting in resident falls, and staff not providing timely assistance to residents.

The investigation found the allegations of poor food quality and lack of supervision resulting in falls to be unfounded, with sufficient food variety and staff availability observed. The allegation that staff do not provide timely assistance was found to be unsubstantiated due to insufficient evidence despite some concerns about wait times.

The complaint investigation addressed three allegations: poor quality of food, lack of supervision resulting in resident falls, and staff not providing timely assistance. The first two allegations were found to be unfounded, meaning they were false or without reasonable basis. The third allegation was unsubstantiated, indicating there was not enough evidence to prove the violation occurred.

The inspection visit was an unannounced continuation of the annual case management inspection to ensure the health and safety of residents in care.

The Licensing Program Analyst toured multiple areas of the facility and reviewed resident and staff files, finding no immediate health, safety, or personal rights violations. No deficiencies were cited as a result of the inspection.

The inspection was an unannounced annual inspection conducted by the Licensing Program Analyst to review compliance with licensing requirements.

The Licensing Program Analyst reviewed 6 resident files and 6 staff files, confirming that all staff had criminal record clearances and resident records contained all required documents. A copy of current liability insurance was observed. The inspection was not completed due to time restraints and will be continued on a later date.

The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2022-08-31 regarding allegations of inadequate care and staffing at the facility.

The investigation found one allegation unsubstantiated regarding bedridden residents' meals not being within reach, but substantiated allegations that staff did not properly dispose of dirty diapers, the facility was short staffed affecting resident care, and that a resident was left unattended for an extended period with no food, diaper change, or bedding change.

The complaint investigation was based on multiple allegations: 1) bedridden resident's meals not within reach (unsubstantiated), 2) improper disposal of dirty diapers (substantiated), 3) insufficient staffing to meet resident needs (substantiated), and 4) resident left unattended for extended period with no food, diaper, or bedding change (substantiated). The substantiated findings were supported by staff and resident interviews and evidence including a family-installed camera.

The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2022-06-20 regarding allegations of unsafe environment, rough handling of residents, lack of dignity, rushing residents during meals, serving old food causing sickness, and unexplained injuries.

After interviews with residents, staff, and review of records, the allegations were found to be unsubstantiated or unfounded. No evidence of unsafe environment, neglect, or unexplained injuries was observed. Residents and staff denied the allegations, and no citations were issued.

The complaint investigation was unsubstantiated. Allegations included unsafe environment, rough handling, lack of dignity, rushing meals, old food causing sickness, and unexplained injuries. Interviews and record reviews did not support these claims. The allegations were determined to be unsubstantiated or unfounded.

The inspection was an unannounced Required 1-Year inspection conducted to ensure compliance with health, safety, and infection control standards at the assisted living facility.

The facility was found to be in compliance with no immediate health, safety, or personal rights violations observed. Infection control protocols were followed, and no deficiencies were cited during the inspection.

The visit was an unannounced complaint investigation triggered by allegations that the facility does not meet residents' incontinence care needs and that the facility is not maintained clean and sanitary.

The investigation found that residents with incontinence needs reported timely care and that the facility was clean and odor free with safe sanitary conditions. Interviews and observations did not substantiate the allegations, and no citations were issued.

The complaint was unsubstantiated. Residents stated they never had to wait more than 10 minutes for incontinence care despite occasional short staffing. The facility was observed to be clean and well maintained. Staff and resident interviews indicated no issues with cleanliness or care. No citations were issued per California Code of Regulations, Title 22.

The inspection was an unannounced Required 1-Year Inspection focusing on the infection control domain to ensure health and safety compliance at the facility.

The facility was found to be in substantial compliance with no immediate health, safety, or personal rights violations observed. No deficiencies were cited as a result of this inspection.

The visit was an unannounced case management inspection conducted in response to an incident report received on 07/19/2021 regarding a medication error that occurred on 07/15/2021.

The investigation found that a resident (R1) was inadvertently given the wrong medications by a med-tech, who immediately noticed the error and notified proper parties. The resident was transported to the hospital with no adverse reactions. A deficiency was cited related to failure to assist residents properly with self-administered medications.

The visit was triggered by a complaint incident report regarding a medication error. The med-tech was issued a final written warning, provided additional training, and shadowed on the next shift. No adverse reactions occurred to the resident.