Inspection Reports for Atria Sunnyvale

The inspection was an unannounced Required 1-Year Annual inspection conducted to evaluate compliance with licensing requirements at the facility.

The facility was generally found to be clean, well-maintained, and compliant in many areas including resident rooms, kitchen, common areas, and emergency equipment. However, deficiencies were cited related to medication administration errors, hot water temperature exceeding regulatory limits, and incomplete documentation regarding residents' medication self-administration abilities.

The visit was an unannounced Case Management - Incident inspection regarding a death report for Resident 1 (R1) received by the department on March 25, 2025.

The inspection found that R1 had a fall on March 18, 2025, was transported to the hospital, and subsequently passed away. The facility had submitted an Unusual Incident Report timely. No deficiencies were cited during the visit.

The inspection was a Case Management – Incident visit regarding three separate incidents involving medication errors and resident falls that occurred on 12/23/2024, 12/22/2024, and 11/27/2024.

The investigation found that resident R1 was given the wrong medication and resident R2 was not given medication on 12/23/2024. Resident R3 was found with unexplained bruises on 12/22/2024, and resident R4 had multiple fall incidents reported on 11/27/2024. A deficiency was cited related to medication administration errors.

The visit was complaint-related involving three incidents: medication errors on 12/23/2024, unexplained bruises on 12/22/2024, and multiple falls on 11/27/2024. The medication errors were substantiated with a cited deficiency.

The inspection visit was an unannounced complaint investigation triggered by a complaint received on 2023-09-11 regarding allegations that staff were not returning authorized representative's calls and did not seek timely medical care for a resident.

The investigation found both allegations to be unsubstantiated. Facility staff demonstrated they had contacted the authorized representative after an incident, and there was no proof of delay in performing CPR on the resident as alleged.

The complaint involved two allegations: 1) staff not returning authorized representative's calls, and 2) staff not seeking timely medical care for a resident. Both allegations were investigated and deemed unsubstantiated due to lack of evidence supporting the claims.

An unannounced Required 1 Year visit was conducted to evaluate the facility's compliance with regulations.

The inspection found no deficiencies cited per California Code of Regulations, Title 22. A technical violation was provided during the visit. The facility was toured including resident bedrooms, kitchen, and safety equipment, all found in compliance.

The inspection was an unannounced complaint investigation visit triggered by an allegation that staff caused an injury to a resident while in care due to abuse.

The investigation found no preponderance of evidence to prove the alleged abuse occurred. Interviews and records review indicated the resident felt safe, and staff denied any abuse. The allegation was determined to be unsubstantiated.

The complaint alleged that a staff member caused an injury to a resident by applying enough pressure during a transfer to leave a bruise. Interviews with the resident and staff, as well as records review, did not substantiate the allegation.

The inspection was an unannounced complaint investigation visit triggered by an allegation of financial abuse of a resident.

The investigation found the complaint allegation to be unfounded after interviews with residents, staff, and a family member, and review of records. No evidence of financial abuse or theft was observed or reported by staff or residents.

The complaint alleged that a resident was being financially abused. The investigation included interviews with residents R1-R6, staff S1-S9, and R1's family member FM1. Resident R1 reported fraudulent bank charges after responding to a pop-up alert, but the agency found no evidence that the facility staff were involved. The complaint was determined to be unfounded.

An unannounced infection control site visit was conducted as part of the required 1-year inspection.

The facility was found to be in compliance with infection control standards, with adequate PPE supplies, proper food storage and preparation, and clean, well-stocked restrooms. No deficiencies were cited during the visit.

The visit was an unannounced Case Management follow-up to an incident report submitted by the facility regarding a resident who was missing from the facility but returned the same day.

A deficiency was cited because the facility did not ensure that resident R1, who is not permitted to leave unassisted, was provided necessary assistance to prevent leaving the facility unassisted, posing an immediate risk to the resident's health and safety.

The visit was triggered by a complaint/incident report that resident R1 was missing from the facility on 06/02/2022 and returned the same day. The resident is not permitted to leave unassisted according to their care plan and physician's report.

An unannounced complaint investigation was conducted following a complaint received on 08/24/2020 alleging lack of supervision resulting in residents being assaulted by another resident.

The investigation included interviews with staff and review of police and staff schedule records. The allegation was found to be unsubstantiated due to lack of preponderance of evidence, with staff denying lack of supervision and confirming timely response to the incident.

The complaint alleged lack of supervision resulting in residents being assaulted by another resident. The investigation included interviews with 1 resident and 6 staff, review of police report, and staff schedules. The police report noted the case was inactive due to dementia diagnoses of involved residents. The allegation was determined to be unsubstantiated.

An unannounced complaint investigation was conducted in response to an allegation that facility staff were not following a resident's dietary needs.

The investigation found that the alleged victim did not reside at the facility, and the allegation was determined to be unfounded based on interviews and record review.

The complaint was investigated and found to be unfounded, meaning the allegation was false, could not have happened, and/or was without a reasonable basis.

An unannounced infection control site visit was conducted as part of the required 1-year routine inspection.

The facility was observed to be in sanitary condition with all staff wearing masks, adequate PPE supplies, and proper COVID-19 screening procedures in place. No deficiencies were cited during the visit.

The visit was conducted as an unannounced Case Management - Incident tele-visit to respond to an incident report received on 2021-02-03 regarding inappropriate touching of resident R1 by resident R2.

The Licensing Program Analyst interviewed the Executive Director and resident R1. R1 was placed on the first floor and R2 on the second floor with escort services to ensure safety. R1 had not seen R2 since the incident and felt safe and satisfied with the facility's services. No deficiencies were cited during the visit.

The incident report alleged that resident R1 was touched inappropriately by resident R2. The case management remained open pending additional reports.

The visit was a Case Management - Other tele-visit conducted via FaceTime to provide technical assistance to prevent and mitigate the spread of COVID-19 at the facility.

The Licensing Program Analyst and Health Facilities Evaluator Nurse conducted a virtual tour of the facility and observed infection control practices. Recommendations were made to improve social distancing and staff screening. No deficiencies were cited during the visit.