Most inspections found no deficiencies, including the most recent annual inspection on September 26, 2025, which showed full compliance with all licensing requirements and no deficiencies. Several complaint investigations between 2022 and 2024 were unsubstantiated, with no evidence supporting allegations related to resident care, supervision, services, or notification practices. Earlier inspections also found the facility in compliance with regulations, with no issues in physical plant, medication management, or safety systems. There were no fines, enforcement actions, or severe deficiencies noted in any report. The facility’s record shows consistent adherence to standards with no clear pattern of problems over time.
An Annual Required visit and inspection of the facility was conducted by Licensing Program Analyst Michael Cava to evaluate compliance with licensing requirements.
Findings
The facility was found to be in compliance with all applicable licensing requirements with no deficiencies observed. The physical plant, resident rooms, bathrooms, kitchen, common areas, medications, and safety equipment were all inspected and found to be properly maintained and functional.
Report Facts
Approved hospice waivers: 10Fire extinguisher charge date: Sep 17, 2025Hot water temperature range: 105-107Resident rooms: 112
Employees Mentioned
Name
Title
Context
Michael Cava
Licensing Program Analyst
Conducted the annual inspection and met with the administrator
Irma Arteaga
Administrator
Facility administrator who assisted during the inspection
An unannounced annual inspection was conducted to evaluate compliance with Title 22 regulations and assess the overall condition and safety of the facility.
Findings
The facility was found to be in compliance with Title 22 regulations with no immediate health and safety risks observed. All areas including resident rooms, medication storage, kitchen, and emergency systems were inspected and found to be in good condition and functioning properly.
Report Facts
Fire clearance capacity: 136Non-ambulatory resident capacity: 25Hospice waivers: 10Room temperature: 74Fire extinguisher inspection date: Jul 30, 2024Walk-in refrigerator temperature: 38Walk-in freezer temperature: -2Call system response time: 7Hot water temperature in bathroom: 110.4Hot water temperature in bathroom: 113.8Fire safety inspection date: Sep 9, 2023
Employees Mentioned
Name
Title
Context
Nicholas Reed
Licensing Program Analyst
Conducted the inspection and medication review
Irma Arteaga
Administrator
Met with Licensing Program Analyst during inspection
The inspection was an unannounced complaint investigation visit triggered by multiple allegations received on 2022-01-07 regarding resident care, supervision, privacy, personal belongings, and notification of additional charges.
Findings
All allegations investigated, including failure to seek timely medical attention, inappropriate care and supervision, extended wheelchair use, denial of planned activities, lack of privacy, mishandling of personal belongings, and untimely notification of additional charges, were found to be unsubstantiated based on interviews, record reviews, observations, and resident feedback.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff not seeking timely medical attention, not providing appropriate care and supervision, leaving a resident in a wheelchair for extended periods, denying planned activities, not affording privacy, mishandling personal belongings, and failure to notify a resident of additional charges timely. All were found unsubstantiated after interviews with staff, residents, and review of records.
Report Facts
Capacity: 136Census: 117Additional charges: 4000Residents interviewed: 8Staff interviewed: 3Residents engaged in activity: 21Resident sample size: 12Staff training hours: 40Response time expectation: 10
Employees Mentioned
Name
Title
Context
Angela Panushkina
Licensing Program Analyst
Conducted the complaint investigation and interviews
Nichelle Gillyard
Licensing Program Manager
Oversaw the complaint investigation
Jordan Faeth
Maintenance Director
Met with Licensing Program Analyst during visit
Shakeb Rafat
Administrator
Interviewed regarding allegations and facility policies
An unannounced complaint investigation was conducted to investigate the allegation that the facility is not providing all agreed upon services to residents.
Findings
Interviews with the Executive Director, staff members, and residents, along with record reviews, revealed that the facility follows the Admission Agreement and provides all requested and paid services. The allegation was deemed unsubstantiated.
Complaint Details
The complaint alleged that the facility was not providing all agreed upon services to residents. The investigation included interviews with the Executive Director, Community Care Manager, staff, and residents, as well as review of monthly completed task records for April, May, and June 2023. The allegation was found to be unsubstantiated.
Licensing Program Analysts conducted an Annual Required visit and inspection of the facility to evaluate compliance with licensing regulations.
Findings
The facility was found to be in compliance with all applicable regulations with no deficiencies observed. The physical plant, resident rooms, common areas, kitchen, medications, and records were all inspected and found satisfactory.
Report Facts
Facility Capacity: 136Census: 104Fire Drill Date: Aug 23, 2022Hot Water Temperature Range: 108.8-118.5
Employees Mentioned
Name
Title
Context
Terry Avakyan
Community Business Director
Met with Licensing Program Analysts during inspection
Lucia Garcia
Community Care Director
Met with Licensing Program Analysts during inspection
The inspection was an unannounced complaint investigation visit conducted to investigate allegations that the facility did not assess residents prior to admission and did not provide a 60-day notice prior to rent increase.
Findings
The investigation found insufficient evidence to corroborate the allegations. Assessments were documented for residents prior to admission, and the facility provided notice of the rent increase through admission agreements and letters to responsible parties. Therefore, both allegations were determined to be unfounded.
Complaint Details
The complaint investigation was triggered by allegations that the facility did not assess residents prior to admission and did not provide a 60-day notice prior to rent increase. Both allegations were found to be unfounded based on documentation and interviews.
Report Facts
Capacity: 136Census: 110Rent increase amounts: 8064Rent increase amounts: 8564Previous rent amounts: 7200Date of Functional Needs Assessment: Aug 9, 2021Date of rent increase notice letter: Oct 28, 2021
Employees Mentioned
Name
Title
Context
Michael Cava
Licensing Program Analyst
Conducted the complaint investigation visit
Angela Bademyan
Staff member met during investigation and provided information regarding resident assessments and rent increase notices
Shakeb Rafat
Administrator
Facility administrator named in the report
Eva Miller
Licensing Program Manager
Named as Licensing Program Manager overseeing the investigation
Inspection Report Original LicensingCensus: 109Capacity: 136Deficiencies: 0Aug 10, 2021
Visit Reason
The inspection was a pre-licensing visit conducted to evaluate the facility's compliance with regulations prior to licensing.
Findings
The facility was found to be in compliance with Title 22 regulations, with adequate food and water supplies, proper medication storage, safety features such as alert pull cords and emergency generator, and COVID-19 precautions in place including vaccination and mask requirements.
Met with Licensing Program Analyst during pre-licensing visit
Tuesday Cabiness
Licensing Program Analyst
Conducted the pre-licensing visit and authored the report
Cassandra Harris
Licensing Program Manager
Named in the report as Licensing Program Manager
Inspection Report Original LicensingCensus: 30Capacity: 136Deficiencies: 0Apr 16, 2021
Visit Reason
The visit was conducted as a Component II pre-licensing inspection to verify the administrator's understanding of facility operation, staff qualifications, program policies, and application document requirements.
Findings
The administrator successfully completed Component II via telephone, demonstrating understanding of licensing requirements including facility operation, staff qualifications, program policies, and compliance history. The administrator was advised to submit required documentation to the Community Care Licensing Bureau.
Employees Mentioned
Name
Title
Context
Shakeb Rafat
Administrator
Participated in Component II telephone call confirming understanding of licensing requirements.
Julia Kim
Licensing Program Manager
Named as Licensing Program Manager on the report.
Nicole Rouse
Licensing Program Analyst
Named as Licensing Program Analyst on the report.
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