Inspection Reports for Bailey Pointe Assisted Living at Roxbury Park
5728 S 108th St, Omaha, NE 68137, United States, NE, 68137
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Census Over Time
Inspection Report
Renewal
Capacity: 75
Deficiencies: 0
Jul 7, 2021
Visit Reason
The document is related to the renewal of the assisted-living facility license for The Waterford at Roxbury Park.
Findings
The documents certify that The Waterford at Roxbury Park meets statutory requirements as an assisted-living facility and includes a fire safety certificate of occupancy with a maximum occupancy of 75 beds.
Report Facts
Total licensed beds: 75
Maximum occupancy: 75
Renewal license expiration date: Apr 30, 2022
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Todd Milbrandt | Administrator | Named as administrator on the renewal application. |
Inspection Report
Renewal
Capacity: 75
Deficiencies: 0
Jul 7, 2021
Visit Reason
The document is a renewal application and certification for the assisted-living facility license of The Waterford at Roxbury Park, verifying the facility's license renewal and compliance with state regulations.
Findings
The documents confirm the facility's licensure renewal and compliance with statutory requirements, including ownership and business organization details, and a certificate of occupancy with a maximum capacity of 75 beds.
Report Facts
Total licensed beds: 75
Maximum occupancy: 75
Renewal license fees: 950
Renewal license fees: 1450
Renewal license fees: 1650
Renewal license fees: 1950
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Todd Milbrandt | Administrator | Named as the facility administrator on the renewal application. |
| Brandon M Ribar | President | Listed as President and Chief Operating Officer in ownership and officers sections. |
| David R Brickman | Vice President and Secretary | Listed as Vice President and Secretary in ownership and officers sections. |
| Kimberly S. Lody | President and Chief Executive Officer | Listed as President and CEO in ownership and officers sections. |
| Michael Fryar | Vice President | Listed as Vice President in ownership and officers sections. |
| Tiffany L. Dutton | Vice President and Controller | Listed as Vice President and Controller in ownership and officers sections. |
| Carole J. Burnell | Vice President | Listed as Vice President in ownership and officers sections. |
Notice
Capacity: 75
Deficiencies: 0
Jan 24, 2019
Visit Reason
This document serves as verification that THE WATERFORD AT ROXBURY PARK is licensed as an assisted-living facility through the renewal date indicated, and includes renewal application details and a certificate of occupancy.
Findings
The facility is licensed and meets statutory requirements as an assisted-living facility with a maximum occupancy of 75 beds. No inspection deficiencies or findings are reported.
Report Facts
Total licensed beds: 75
Renewal expiration date: Apr 30, 2020
Notice
Capacity: 75
Deficiencies: 0
Jan 24, 2019
Visit Reason
To acknowledge the increase in the number of licensed beds at the assisted-living facility as requested by the facility's letter dated January 7, 2019.
Findings
The number of licensed beds at the facility will increase from 70 to 75 effective January 24, 2019.
Report Facts
Licensed bed increase: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | Program Manager | Signed letter acknowledging bed increase |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jan 10, 2019
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding insufficient supervision during travel to and from appointments at The Waterford at Roxbury Park.
Findings
The facility failed to provide supervision after returning a resident from an appointment, resulting in a resident being left in the facility van. The facility completed an investigation, updated procedures, and provided staff education. The allegation was substantiated but no deficiency was cited as appropriate corrective actions were taken.
Complaint Details
The allegation that the facility failed to provide sufficient supervision during travel to and from appointments was substantiated. The facility took corrective actions including updating procedures and staff education, resulting in no deficiency being cited.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | Program Manager | Signed the complaint investigation report. |
Inspection Report
Complaint Investigation
Deficiencies: 0
Dec 5, 2018
Visit Reason
An unannounced visit was conducted to investigate a complaint alleging that the facility fails to protect residents from abuse.
Findings
The facility was found to have protected residents from abuse. The investigation included interviews, record reviews, and observations, and found the facility compliant with regulatory requirements after implementing safety checks, staff education, and additional safety interventions such as installation of cameras and changes in locking systems.
Complaint Details
The complaint alleged failure to protect residents from abuse. The allegation was not substantiated as the facility was found compliant after investigation.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS |
Inspection Report
Complaint Investigation
Census: 61
Deficiencies: 1
May 29, 2018
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding resident grievances, staffing, meals, medication administration, and resident communication at The Waterford At Roxbury Park.
Findings
The facility was found compliant with resident grievances, staffing, meals, and communication access. However, the facility failed to administer medications as ordered by a medical practitioner for three sampled residents, constituting a violation of state regulations.
Complaint Details
The complaint investigation was substantiated with findings that the facility failed to administer medications correctly for three residents. Other allegations regarding grievances, staffing, meals, and communication were found to be in compliance.
Deficiencies (1)
| Description |
|---|
| Failure to administer medications as ordered by a medical practitioner for three sampled residents. |
Report Facts
Residents sampled: 9
Residents with medication errors: 3
Facility census: 61
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator | Author of the complaint investigation report |
| Marsha Carlson | Administrator | Facility administrator named in the report |
| April Sigler | Person responsible for correction in the plan of correction | |
| Director of Nursing | Reported and confirmed medication errors during interviews |
Notice
Capacity: 70
Deficiencies: 0
Mar 14, 2018
Visit Reason
This document serves as verification that The Waterford at Roxbury Park is licensed as an assisted-living facility through the renewal date indicated, and includes licensure renewal application details and fire marshal certificate of occupancy.
Findings
The facility is licensed as an assisted-living facility with a total licensed capacity of 70 beds. The Nebraska State Fire Marshal issued a certificate of occupancy approving a maximum occupancy of 70 persons/beds. Ownership and corporate officer information is provided.
Report Facts
Total licensed beds: 70
Inspection Report
Complaint Investigation
Census: 55
Deficiencies: 4
Mar 22, 2017
Visit Reason
An unannounced visit was conducted to investigate a complaint at The Waterford At Roxbury Park from March 22, 2017 to March 30, 2017 by the Department of Health and Human Services Division of Public Health.
Findings
The facility was found compliant with maintaining a pest-free environment, timely equipment repair, bladder elimination care, provision of baths, protection from misappropriation, following service agreements, ensuring privacy, providing care and services according to practitioner's orders, medication administration, sufficient staffing, and administrator presence. However, the facility failed to act upon resident/family grievances, treat residents with respect and dignity, ensure prompt response to call lights, protect residents from abuse, and complete investigations of potential abuse and neglect.
Complaint Details
The complaint investigation was triggered by multiple allegations including failure to maintain a pest-free environment, failure to act on grievances, disrespectful treatment of residents, delayed call light responses, failure to protect from abuse, and insufficient staffing. Specific substantiated issues included failure to follow up on a broken hearing aide complaint, failure to treat residents with dignity, and failure to promptly answer call lights, including a call light left unanswered for over 87 minutes leading to a resident fall. Investigations into abuse allegations were incomplete at the time of the report.
Deficiencies (4)
| Description |
|---|
| Failure to act upon resident/family grievances or complaints. |
| Failure to treat residents with respect and dignity. |
| Failure to ensure prompt response to call notification systems. |
| Failure to protect residents from abuse. |
Report Facts
Total census: 55
Call light unanswered duration: 87
Number of call lights not answered within 10 minutes: 12
Number of call lights not answered within 10 minutes: 9
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Marsha Carlson | Administrator | Named as facility administrator during the investigation |
| Eve Lewis | Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Author of the inspection report |
| Kay Reeves | Nutrition/dietitian Surveyor | Surveyor involved in the complaint investigation |
| Direct Care Staff Member A | Named in allegations of refusing assistance and mocking residents | |
| Acting Administrator B | Acting Administrator | Reported receiving complaints and handling investigation during the period |
| Regional Registered Nurse | Reported on call light response goals and staff suspensions | |
| Executive Director | Executive Director | Responsible for corrective actions in the plan of correction |
Inspection Report
Complaint Investigation
Census: 53
Deficiencies: 0
Aug 26, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding the facility's failure to administer medications according to practitioner's orders and failure to provide services as agreed upon in the resident service agreement.
Findings
The investigation found that the facility failed to administer medications according to practitioner's orders but took appropriate corrective actions, resulting in no deficiency being written. The facility was found to be in compliance with providing services as agreed upon in the resident service agreement.
Complaint Details
The complaint alleged failure to administer medications according to practitioner's orders and failure to provide services as agreed upon in the resident service agreement. The medication administration issue was not substantiated with deficiencies due to appropriate corrective actions. The service agreement allegation was found to be unsubstantiated.
Report Facts
Census: 53
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Khristy Sweeney | Registered Nurse | Conducted the complaint investigation |
| Eve Lewis | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS |
Inspection Report
Complaint Investigation
Capacity: 64
Deficiencies: 1
Oct 16, 2012
Visit Reason
An unannounced visit was conducted to investigate a complaint survey at The Waterford At Roxbury Park regarding failure to maintain a pest-free environment for residents.
Findings
The facility failed to maintain a pest-free environment and an effective pest control system, specifically related to bed bug activity. The facility was found to be in compliance with requirements related to protecting residents from recurring abuse.
Complaint Details
The complaint investigation was substantiated with findings of pest control failures but found the facility in compliance regarding interventions to protect residents from recurring abuse.
Deficiencies (1)
| Description |
|---|
| The facility failed to maintain a pest-free environment for residents and failed to maintain an effective pest control system, including untreated wheelchairs and bed bug activity. |
Report Facts
Total residents potentially affected: 64
Inspection time: 75
Inspection time: 45
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kay Reeves | Nutrition/dietitian | Surveyor conducting the complaint investigation. |
| Shelly Watson | Executive Director | Named in Plan of Correction letter responding to inspection findings. |
| Eve Lewis | RN-C, Administrator | Administrator interviewed regarding pest control and inspection findings. |
Inspection Report
Complaint Investigation
Census: 63
Deficiencies: 1
Apr 19, 2012
Visit Reason
The inspection was conducted following a complaint investigation regarding the facility's failure to allow residents to exercise their rights as citizens, make private telephone calls, and maintain bathing fixture thermometers in working order.
Findings
The facility was found to allow residents to exercise their rights and make private phone calls without violation. However, a violation was found related to maintenance of the whirlpool tub's center regulator knob, which was broken and not functioning properly, leading to a deficiency citation.
Complaint Details
The complaint alleged failure to allow residents to exercise their rights as citizens and to make private telephone calls, and failure to maintain thermometers in bathing fixtures. The investigation found no violations related to resident rights or telephone calls, but did find a violation related to maintenance of the whirlpool tub equipment.
Deficiencies (1)
| Description |
|---|
| The center regulator knob on the facility whirlpool tub was broken and did not allow cool or hot water to be added to the tub. |
Report Facts
Residents interviewed: 4
Residents sampled: 4
Census: 63
Observation time: 710
Interview time: 700
Interview time: 825
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Carol Neneman | Social Worker | Surveyor who conducted the complaint investigation |
| Laura Marsh | LPN, Resident Care Director | Named as direct care staff servicing baths |
| Shelly Watson | Executive Director | Named in plan of correction letter |
| Medication Aide A | Interviewed regarding whirlpool tub regulator knob issue | |
| Maintenance Supervisor | Interviewed regarding whirlpool tub regulator knob issue | |
| Eve Lewis | RN-C Administrator | Administrator at Office of Long Term Care Facilities who signed cover letter |
Notice
Capacity: 70
Deficiencies: 0
APP2016
Visit Reason
This document serves as a licensure renewal application and verification for the assisted-living facility THE WATERFORD AT ROXBURY PARK.
Findings
The documents confirm the facility's licensure renewal status, ownership information, and maximum licensed capacity of 70 beds. No inspection findings or deficiencies are reported.
Report Facts
Total licensed beds: 70
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Shelly Watson | Administrator | Named as the facility administrator on the renewal application (page 2). |
| David Brickman | Authorized Representative | Signed the renewal application as an authorized representative (page 2). |
| Kevin Wilbur | Authorized Representative | Signed the renewal application as an authorized representative (page 2). |
Notice
Capacity: 70
Deficiencies: 0
APP2017
Visit Reason
This document serves to verify that THE WATERFORD AT ROXBURY PARK is licensed as an assisted-living facility through the indicated renewal date and includes ownership, corporate officers, shareholders, and occupancy certification information.
Findings
The document confirms the facility's licensure renewal status, ownership structure, corporate officers, shareholders owning 5% or more, and the maximum occupancy as certified by the Nebraska State Fire Marshal.
Report Facts
Total licensed beds: 70
Maximum occupancy: 70
Notice
Capacity: 75
Deficiencies: 0
APP2020
Visit Reason
This document serves to verify that THE WATERFORD AT ROXBURY PARK assisted-living facility is licensed through the date indicated on the renewal card, which expires on 2021-04-30.
Findings
The document confirms that the facility meets statutory requirements as an assisted-living facility and is licensed through the renewal date. No inspection findings or deficiencies are reported.
Report Facts
Total licensed capacity: 75
Document
Capacity: 75
Deficiencies: 0
APP2023
Visit Reason
This document serves as a renewal application and verification of licensure for the assisted-living facility Bailey Point at Roxbury Park.
Findings
The documents confirm the facility meets statutory requirements for licensure renewal, with no inspection findings or deficiencies reported.
Report Facts
Total licensed beds: 75
Renewal license expiration date: Expires 4/30/2024 as shown on the renewal card (page 1).
Certificate of Occupancy maximum: 75
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mary Ellen Pisanelli | Senior Vice President | Authorized signer on the renewal application and ownership documents (pages 2 and 3). |
| John Yao | Inspector who approved the Certificate of Occupancy (page 4). |
Notice
Capacity: 75
Deficiencies: 0
APP2024
Visit Reason
The document serves as a renewal application for the assisted-living facility license for Bailey Pointe at Roxbury Park, confirming licensure through the renewal date and providing related ownership and occupancy information.
Findings
The documents confirm the facility meets statutory requirements for licensure renewal as an assisted-living facility with a total licensed capacity of 75 beds. No inspection findings or deficiencies are reported.
Report Facts
Total licensed beds: 75
Maximum occupancy: 75
Notice
Capacity: 75
Deficiencies: 0
APP2025
Visit Reason
This document serves as a renewal application and verification of licensure for the assisted-living facility Bailey Pointe at Roxbury Park.
Findings
The document confirms that Bailey Pointe at Roxbury Park is licensed as an assisted-living facility with a total licensed capacity of 75 beds. It includes ownership information, licensing details, and a fire marshal certificate of occupancy.
Report Facts
Total licensed beds: 75
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Doug Williams | Administrator | Listed as administrator on the renewal application |
| Sharon Makowsky | Authorized Representative | Signed the renewal application and is listed as authorized signer |
| John Yao | Inspected the facility as noted on the Nebraska State Fire Marshal Certificate of Occupancy |
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