Inspection Reports for BeeHive Homes of Enchanted Hills
6336 Enchanted Hills Blvd NE, Rio Rancho, NM 87144, NM, 87144
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Inspection Report
Complaint Investigation
Deficiencies: 2
Jun 9, 2025
Visit Reason
The inspection was conducted as a complaint survey to investigate allegations related to compliance with state regulations for Assisted Living Facilities for Adults.
Findings
Deficiencies were cited related to failure to report incidents timely and properly, and failure to secure cleaning supplies and hazardous chemicals in the food preparation and storage areas, posing risk of harm to residents.
Complaint Details
Complaint Intake NM was investigated with deficiencies cited. The complaint investigation found failures in incident reporting and unsafe storage of hazardous chemicals accessible to residents.
Deficiencies (2)
| Description |
|---|
| Failure to ensure all suspected or known incidents of resident abuse, neglect, or exploitation were reported to the licensing authority complaint hotline within required timeframes and to conduct timely investigations. |
| Failure to maintain the facility free from safety hazards by storing cleaning supplies and hazardous chemicals unsecured in the kitchen food preparation and storage area accessible to residents. |
Report Facts
Chemical container sizes: 64
Chemical container size: 19
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| House Manager | Confirmed chemicals in kitchen cabinet were accessible to residents and not stored securely | |
| Administrator | Named in plan of correction to ensure compliance with state reporting and chemical storage | |
| Previous Administrator | Trained current Administrator and House Manager on filing state reports |
Inspection Report
Complaint Investigation
Deficiencies: 1
May 8, 2025
Visit Reason
The inspection was conducted as a complaint survey to investigate allegations related to compliance with state regulations for assisted living facilities, specifically regarding incident reporting.
Findings
The facility failed to report an elopement incident involving a resident to the Licensing Authority within 24 hours and did not conduct or submit an internal investigation within five business days, violating state reporting requirements.
Complaint Details
The complaint intake was investigated and deficiencies were cited. The facility failed to ensure that incident reports were submitted timely to the Licensing Authority and that internal investigations were conducted and submitted within the required timeframe.
Deficiencies (1)
| Description |
|---|
| Failure to report an incident of resident elopement to the Licensing Authority within 24 hours and failure to conduct and submit an internal investigation within five business days. |
Report Facts
Incident reporting timeframe: 24
Investigation submission timeframe: 5
Date of survey completion: May 8, 2025
Inspection Report
Follow-Up
Deficiencies: 0
Jul 5, 2017
Visit Reason
Revisit/Follow-up survey conducted for the state requirements of 7 NMAC 8.2, Regulations for Assisted Living.
Findings
No deficiencies were cited and the facility was found to be in substantial compliance.
Inspection Report
Follow-Up
Census: 11
Deficiencies: 5
Feb 1, 2017
Visit Reason
A Revisit/Follow up survey for a Full-Onsite with Complaint survey dated 06/21/16 was conducted for the state requirements of 7 NMAC 8.2, Regulations for Assisted Living. Repeat Deficiencies were cited as result of the survey.
Findings
The facility was found to have repeat deficiencies related to nutrition, food storage and sanitation, laundry services, housekeeping, and emergency lighting. Specific issues included cleaning supplies stored next to food, unlabeled and undated food in the freezer, unsecured cleaning supplies accessible to residents, hazardous chemicals stored near food, and non-working emergency lighting units.
Complaint Details
The visit was a follow-up to a prior complaint survey dated 06/21/16. Repeat deficiencies were cited.
Deficiencies (5)
| Description |
|---|
| Cleaning supplies were stored with food items in the kitchen pantry. |
| Food stored in the freezer was not sealed, labeled, or dated. |
| Laundry and cleaning supplies were not kept in a secured room or cabinet, with a broken lock on the maintenance closet accessible to residents. |
| Hazardous chemicals were stored next to food storage areas, risking contamination. |
| Two of twelve emergency lighting units were not in working order. |
Report Facts
Resident census: 11
Emergency lighting units not working: 2
Cleaning supplies observed in pantry: 8
Food items in freezer not sealed/labeled/dated: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| House Manager | Confirmed cleaning supplies were stored next to food and foods in freezer were not sealed, labeled, or dated. | |
| Administrator | Provided resident census and confirmed maintenance closet lock was broken and emergency lighting units were not working. |
Inspection Report
Routine
Census: 8
Deficiencies: 14
Aug 21, 2016
Visit Reason
The inspection was a full onsite routine survey to assess compliance with state regulations for assisted living facilities.
Findings
The facility was found deficient in multiple areas including admission/discharge agreements, emergency preparedness, medication storage and administration, housekeeping, nutrition services, heating and ventilation, water supply, lighting, and electrical safety. Several safety hazards and procedural lapses were noted that could put residents at risk.
Deficiencies (14)
| Description |
|---|
| Admission/discharge agreements were incomplete and inaccurate, lacking required information such as termination conditions and notice periods. |
| Facility failed to maintain a first aid kit on premises. |
| Facility did not have a current custodial drug permit and failed to properly procure, label, and store medications. |
| Facility failed to ensure proper handling of emergencies including lack of designated emergency contacts and inadequate emergency supplies. |
| Oxygen tanks were stored unsecured with combustibles and lacked proper signage. |
| Nutrition services failed to meet regulatory requirements including menu planning, food storage, sanitation, and staff hygiene. |
| Facility failed to maintain proper temperatures in refrigerators, freezers, and hot food holding devices. |
| Facility failed to store hazardous chemicals away from food storage areas. |
| Heating system was not inspected and maintained annually by qualified personnel. |
| Hot water temperatures exceeded safe limits posing burn risk to residents. |
| Emergency lighting system was not fully operational with several lights not working. |
| Kitchen refuse container lacked a tight-fitting lid; food handlers did not wear hair nets; cleaning supplies stored in food pantry. |
| Food stored in freezer was not labeled or dated. |
| Ground fault circuit interrupter (GFCI) outlets were missing in bathrooms and outdoor areas near water sources. |
Report Facts
Residents present: 8
Deficiencies cited: 14
Temperature: 118.4
Temperature: 114.7
Temperature: 113.1
Inspection Report
Complaint Investigation
Census: 14
Deficiencies: 3
Jul 3, 2014
Visit Reason
Complaint investigations were completed for intakes NM00029300 and NM29305 on 07/03/14 for the state requirements of 7 NMAC 8.2, Regulations for Assisted Living. Complaint 29300 was unsubstantiated with no deficiencies cited, while Complaint 29305 was substantiated with deficiencies cited as a result of observations, record reviews, and interviews.
Findings
The facility failed to maintain current resident records on-site and accessible, failed to store used bio-hazards safely, and failed to store oxygen bottles properly, among other deficiencies. These practices could lead to resident records being unavailable for investigation, exposure to hazardous materials, and compromised health and safety of residents.
Complaint Details
Complaint 29300 was unsubstantiated with no deficiencies cited. Complaint 29305 was substantiated with deficiencies cited based on observations, record reviews, and interviews.
Deficiencies (3)
| Description |
|---|
| Failure to maintain current resident records on-site and accessible for 2 of 2 resident charts reviewed, impeding investigations. |
| Facility failed to store used bio-hazards in a safe and sanitary manner; a bio-hazard container was observed with a broken lid and exposed used syringes accessible to residents, staff, and visitors. |
| Facility failed to store oxygen bottles in a safe manner; oxygen bottles were observed unsecured and accessible to all residents, staff, and visitors. |
Report Facts
Residents: 14
Resident charts reviewed: 2
Oxygen bottles observed: 11
Oxygen bottles in resident rooms: 6
Inspection Report
Complaint Investigation
Deficiencies: 4
Feb 10, 2012
Visit Reason
A complaint investigation was conducted on 02/10/12 for NMAC 7.8.2 regulations governing Assisted Living facilities. The complaint was substantiated.
Findings
The facility was found to have multiple deficiencies including neglect in medication administration for one resident, failure to submit caregiver fingerprints within the required timeframe, lack of staff training on medications and abuse/neglect, and failure to check the Employee Abuse Registry prior to employment for certain caregivers. These deficiencies were repeat findings from prior surveys.
Complaint Details
The complaint was substantiated as evidenced by findings related to neglect in medication administration and failure to comply with caregiver screening and training requirements.
Deficiencies (4)
| Description |
|---|
| Neglect: Facility neglected to ensure prescribed medications were given as ordered for one resident. |
| Failure to have documentation that direct care staff fingerprints were submitted for consideration within the required 20 days for 3 employees. |
| Failure to ensure caregivers have training for medications and abuse/neglect as required. |
| Failure to maintain documentation that the Employee Abuse Registry was checked prior to employment for one caregiver. |
Report Facts
Number of residents affected: 1
Number of caregivers with fingerprint submission issues: 3
Number of caregivers with training deficiencies: 2
Number of caregivers with Employee Abuse Registry check deficiency: 1
Inspection Report
Complaint Investigation
Deficiencies: 4
Oct 13, 2011
Visit Reason
A complaint investigation was completed for intake #NM00028178 related to NMAC 7.8.2 regulations governing Assisted Living facilities. The complaint was found to be unsubstantiated, but deficiencies were identified during the survey.
Findings
The facility failed to provide evidence of care coordination on an Individual Service Plan for a resident receiving outside licensed services. Additionally, the facility failed to maintain proper resident records and failed to ensure licensed staff conducted medication administration in accordance with state and federal law, including issues with insulin administration and documentation.
Complaint Details
The complaint investigation was for intake #NM00028178 and was found to be unsubstantiated.
Deficiencies (4)
| Description |
|---|
| Failure to have evidence of care coordination on an Individual Service Plan for residents receiving outside licensed services. |
| Failure to maintain resident records in accordance with specific requirements, including documentation of incidents, medication administration, and confidentiality policies. |
| Failure to maintain follow-up documentation regarding ongoing refusal of medications and subsequent medical follow-ups. |
| Failure to ensure licensed staff conduct medication administration according to state and federal law, including unlicensed staff drawing up insulin for a resident. |
Report Facts
Units of Lantus insulin prescribed: 23
Units of Novolog drawn up: 10
Dates of medication orders reviewed: 2011
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Assistant Manager | Reported ongoing refusals of insulin dose and acknowledged lack of documentation for notifying physician | |
| Resident #1 | Resident involved in medication administration deficiencies and interviews |
Inspection Report
Annual Inspection
Deficiencies: 2
Apr 12, 2011
Visit Reason
The inspection was conducted as an annual survey to assess compliance with state regulations regarding staff training and employee clearance requirements at Beehive Homes of Enchanted Hills.
Findings
The facility failed to ensure that caregivers had updated annual training and proper clearance letters on file as required by state regulations. Specifically, one caregiver had outdated training records and three caregivers lacked documentation of clearance through the New Mexico Caregivers' Criminal History Screening Program.
Deficiencies (2)
| Description |
|---|
| Failure to ensure that one caregiver had updated annual training as required. |
| Failure to have documentation of clearance through the New Mexico Caregivers' Criminal History Screening Program for three caregivers. |
Report Facts
Number of caregivers with training deficiencies: 1
Number of caregivers lacking clearance documentation: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Caregiver #1 | Had outdated training and lacked clearance documentation. | |
| Caregiver #2 | Lacked clearance documentation. | |
| Caregiver #3 | Lacked clearance documentation. |
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