Inspection Reports for Bella Care Home – Pierce Ave

The inspection was an unannounced required annual visit conducted by the Licensing Program Analyst to evaluate compliance with licensing requirements.

The facility was found to be generally in good condition with no obstructed exits, working smoke and carbon monoxide detectors, and proper storage of hazardous materials. However, deficiencies included the lack of emergency food and water supply, insufficient details in the disaster drill documentation, and the need for an updated floor plan with utility shut-off locations.

The Licensing Program Analyst conducted an unannounced required annual visit to evaluate the facility's compliance with licensing requirements.

The facility was found to be clean, well-maintained, and in compliance with safety standards including proper food storage, medication security, and functioning smoke and carbon monoxide detectors. No residents were on Hospice or Home Health, and staff had CPR/First Aid training. Updated forms were requested to update the facility file.

The inspection was an unannounced required annual visit to evaluate the facility's compliance with licensing regulations.

The facility was found to be generally clean, safe, and well-maintained with proper food storage, functioning safety equipment, and adequate staff training. However, a deficiency was cited for incomplete staff training related to dementia care and other required topics.

The visit was an unannounced required annual inspection conducted by the Licensing Program Analyst to evaluate the facility's compliance with licensing requirements.

The facility was found to be clean, well-maintained, and in compliance with safety and health standards. Resident rooms, kitchen, and outdoor areas were inspected and found satisfactory. Safety equipment such as smoke and carbon monoxide detectors and fire extinguishers were operational and up to date.

The visit was an unannounced required annual inspection conducted by the Licensing Program Analyst to evaluate the facility's compliance with licensing regulations.

The facility was found to be in good condition with clean and well-maintained resident rooms, proper food storage, functioning safety equipment, and no deficiencies cited during the inspection.

The visit was an unannounced required annual inspection conducted by the Licensing Program Analyst to evaluate compliance with licensing regulations.

The facility was generally found to be clean, safe, and well-maintained with proper food storage, functioning smoke and carbon monoxide detectors, and up-to-date fire extinguisher service and drills. However, a deficiency was cited regarding non-compliance with postural support bed rail requirements for six residents, posing potential health and safety risks.

An unannounced complaint investigation visit was conducted following a complaint received on 2022-08-19 alleging that staff do not have required training.

The Licensing Program Analyst observed that 5 of 7 staff files reviewed did not have the required training, substantiating the allegation. A health and safety check was completed on residents, and residents were observed visiting family outside and in common areas.

The complaint alleging staff do not have required training was substantiated.

Unannounced complaint investigation visit conducted due to a complaint received on 2021-11-01 regarding staff training and unsafe positioning of a resident in a wheelchair.

The investigation substantiated the allegations that staff were not properly trained and a resident was left in an unsafe wheelchair position. Four of four staff files were incomplete, and a photo showed a resident's wheelchair leaning back with front wheels in the air, posing a health and safety risk.

Complaint was substantiated based on record reviews and observations. Allegations included staff not properly trained and unsafe positioning of a resident in a wheelchair.

Unannounced complaint investigation visit conducted due to allegations including resident developing a pressure injury, staff yelling at resident, and failure to assist resident with transfers and toileting needs.

Investigation found that the resident had pressure injuries prior to admission and staff did not yell at residents. Staff assisted residents appropriately and all care needs were met. All allegations were unsubstantiated and no deficiencies were cited.

Complaint was unsubstantiated. Allegations included resident developing a pressure injury while in care, staff yelling at resident, staff not assisting with transfers, and staff not assisting with toileting needs. Investigation included interviews and record reviews confirming allegations were unsubstantiated.

The visit was a case management follow-up to a previous visit made on 11/04/2021, to complete a health and safety check on residents in care.

The Licensing Program Analyst observed the facility front door secured with a pin at the bottom, posing an immediate health and safety or personal rights risk to residents. A deficiency was cited related to fire safety regulations. During the previous visit, residents were observed unsupervised while staff were smoking outside, which posed a potential risk, but no duplicate citation was issued during this visit.

The inspection was an unannounced required infection control inspection conducted as part of the 1-year routine visit.

The infection control practices were found to be in compliance based on observations, documentation review, and interviews with the administrator and staff. The facility had appropriate signage, symptom screening, PPE plans, and hand hygiene supplies, though a 30-day supply of PPE was not observed on site but was available at a different location.

The visit was an unannounced required 1-year infection control inspection conducted to assess compliance with COVID-19 infection control procedures.

The Licensing Program Analyst observed compliance with required infection control practices including symptom screening, PPE usage, hand hygiene, and visitation protocols. No deficiencies were noted related to infection control.

The visit was an unannounced required 1-year infection control inspection conducted to evaluate compliance with infection control practices and other regulatory requirements.

The facility was found not in compliance with required infection control practices, resulting in a technical advisory and citation. Multiple deficiencies were identified including un-fingerprinted staff working in the facility, residents' door locks taped preventing access, a resident's room lacking a bed, and disabled auditory alarms on exit doors posing safety risks.