Most inspections found no deficiencies, including the most recent report on September 23, 2025, which was a focused review following three resident falls and found no staff fault or deficiencies. Early pre-licensing inspections in late 2024 and early 2025 were mostly clean, except for one January 7, 2025, visit that noted the hot water temperature was too high, which was corrected by the next inspection. There were no fines, enforcement actions, or severe issues reported in any of the visits. Several complaint investigations were not applicable or unsubstantiated since no complaints were recorded. The facility’s record shows improvement over time, with the most recent inspection confirming compliance and appropriate staff response to incidents.
The visit was an unannounced case management inspection conducted in response to three incident reports involving resident falls resulting in right hip fractures between 08/23/2025 and 09/09/2025.
Findings
The Licensing Program Analyst reviewed footage and interviewed staff, finding that the falls were not due to staff fault and that staff responded promptly. Residents involved were transferred to the hospital and responsible parties notified. No deficiencies were cited during the visit.
Report Facts
Incident reports: 3
Employees Mentioned
Name
Title
Context
Jennifer Coons
Executive Director
Met with Licensing Program Analyst during visit and involved in incident review
Alona Gomez
Licensing Program Analyst
Conducted the unannounced case management visit
Yvonne Flores-Larios
Licensing Program Manager
Named as Licensing Program Manager on report
Director of Resident Care Services
Interviewed regarding resident falls R2 and R3
Inspection Report Original LicensingCapacity: 176Deficiencies: 0Jan 9, 2025
Visit Reason
The visit was an unannounced second pre-licensing inspection to evaluate the facility's readiness for licensing.
Findings
All issues noted during the first pre-licensing visit were corrected and observed. No issues were noted during this inspection, and the facility was found ready to be licensed, pending final approval by the Central Applications Unit.
Report Facts
Hot water temperature range: Measured between 111.7 and 113.8 degrees Fahrenheit
Employees Mentioned
Name
Title
Context
Jennifer Coons
Executive Director
Met with Licensing Program Analyst during inspection
Alona Gomez
Licensing Program Analyst
Conducted the pre-licensing inspection
Yvonne Flores-Larios
Licensing Program Manager
Named as Licensing Program Manager on report
Inspection Report Original LicensingCapacity: 176Deficiencies: 1Jan 7, 2025
Visit Reason
The inspection was a prelicensing visit conducted to evaluate the facility's readiness for licensing.
Findings
The facility was toured and found to have appropriate furniture, safety equipment, and environmental conditions, but the hot water temperature was measured over 120 degrees F, indicating the facility is not yet ready to be licensed.
Deficiencies (1)
Description
Hot water temperature is measuring over 120 degrees F
Report Facts
Facility capacity: 176Census: 0
Employees Mentioned
Name
Title
Context
Jennifer Coons
Executive Director
Met with Licensing Program Analyst during inspection and involved in facility tour
Alona Gomez
Licensing Program Analyst
Conducted the prelicensing inspection
Inspection Report Original LicensingCapacity: 176Deficiencies: 0Nov 27, 2024
Visit Reason
The visit was an initial licensing evaluation (COMP II) for Belmont Village San Ramon to verify the applicant and administrator's understanding of community care facility licensing laws and readiness for licensing.
Findings
The Component II completion was successful. The applicant and administrator demonstrated understanding of facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.
Employees Mentioned
Name
Title
Context
Jennifer Coons
Administrator
Participated in COMP II and was verified as applicant/administrator.
Douglas Armstrong
Applicant/Licensee
Participated in COMP II as applicant/licensee.
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