Inspection Reports for Benchmark Senior Living at Ridgefield Crossings

CT, 06877

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Deficiencies per Year

4 3 2 1 0
2018
2021
2024
Severe High Moderate Low Unclassified
Inspection Report Renewal Census: 120 Capacity: 107 Deficiencies: 0 Dec 9, 2024
Visit Reason
The inspection was conducted as a re-licensure survey to review compliance for license renewal.
Findings
No violations of the General Statutes of Connecticut or regulations were identified during this inspection. The survey included a tour, review of government authority minutes, quality assurance meeting minutes, personnel folders, staffing schedule, and clinical record reviews.
Report Facts
Memory Care Capacity: 26
Employees Mentioned
NameTitleContext
Rina GalianoExecutive DirectorPersonnel contacted during inspection
Tammy WiegandRNPersonnel contacted during inspection
Inspection Report Renewal Capacity: 129 Deficiencies: 0 Sep 23, 2021
Visit Reason
The inspection was conducted as a licensing renewal inspection and included a complaint investigation (#30841).
Findings
No violations of the General Statutes of Connecticut or regulations were identified at the time of this inspection.
Complaint Details
Complaint investigation #30841 was conducted, but no violations were found.
Report Facts
Licensed capacity: 129 Number of ALSA clients: 109 Number of records reviewed: 3
Employees Mentioned
NameTitleContext
Lauren GillinghamSALSAPersonnel contacted during inspection
Sharon EmpsonService Coordinator - Hcrt Ex DirPersonnel contacted during inspection and managed residential community
Inspection Report Renewal Deficiencies: 0 Sep 23, 2021
Visit Reason
The inspection was conducted as a renewal licensing inspection and included a complaint investigation (#30841).
Findings
No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.
Complaint Details
Complaint investigation #30841 was conducted, but no violations were found.
Report Facts
Number of ALSA clients: 109 Number of records reviewed: 3
Employees Mentioned
NameTitleContext
Lauren GillinghamSALSAPersonnel contacted during inspection and SALSA
Sharon Empson-HertExecutive DirectorPersonnel contacted and Service Coordinator
Regina CordeiroRNSALSA Designee
Michael J. SmithRN Nurse ConsultantFLIS Staff and report submitter
Inspection Report Complaint Investigation Deficiencies: 0 Oct 12, 2018
Visit Reason
The inspection visit was conducted as a complaint investigation related to complaint numbers 23951 and 24045, and also included a renewal component.
Findings
The report indicates that violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified during the inspection; however, no specific violation letter or citation number is attached or referenced.
Complaint Details
Complaint investigation was conducted for complaints #23951 and #24045. The substantiation status is not explicitly stated.
Report Facts
Complaint numbers: Complaint investigation related to complaints #23951 and #24045
Employees Mentioned
NameTitleContext
Mark MaddenPlant Operations DirectorPersonnel contacted during inspection
Elizabeth SorensenPersonnel contacted during inspection
Joyce FarberRN - RegionalPersonnel contacted during inspection
Inspection Report Complaint Investigation Deficiencies: 1 Oct 12, 2018
Visit Reason
An unannounced visit was made to BAL Ridgefield on October 12, 2018 by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting multiple investigations.
Findings
The assisted living services agency failed to ensure effective remediation of a cockroach infestation in the kitchen and dining room. Despite increased extermination efforts and notifications to clients and staff, dead cockroaches were still observed three months after treatment, indicating ineffective remediation.
Complaint Details
The visit was complaint-related as it was triggered by issues related to pest infestation and the agency's failure to effectively remediate the problem.
Deficiencies (1)
Description
Failure to ensure effective remediation of a cockroach infestation in the kitchen and dining room.
Report Facts
Date of visit: Oct 12, 2018 Date plan of correction due: Nov 14, 2020 Date exterminator arrived for treatment: Oct 13, 2018
Employees Mentioned
NameTitleContext
William CrawfordExecutive DirectorNamed as person responsible for ensuring compliance with the plan of correction
Loan NguyenSupervising Nurse ConsultantSigned violation letter and contact for questions

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