Deficiencies (last 4 years)
Deficiencies (over 4 years)
4 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
13% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/yearDeficiencies per year
8
6
4
2
0
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Aug 13, 2025
Visit Reason
The inspection was conducted due to a complaint investigation following an incident where a resident (R1) fell from a mechanical lift during transfer, resulting in serious injury and subsequent death.
Complaint Details
The complaint investigation found that staff used a mechanical lift without ensuring a safety latch was in place prior to transferring resident R1, resulting in R1 falling and sustaining a large acute subdural hematoma and other injuries. R1 was hospitalized and later passed away. The immediate jeopardy began on 7/30/25 and was corrected on 7/31/25.
Findings
The facility failed to ensure the resident environment was free from accident hazards by allowing staff to use a mechanical lift without a safety latch in place, leading to a resident fall with immediate jeopardy to resident health and safety. The facility corrected the immediate jeopardy by removing the lift from use, retraining staff, and implementing audits.
Deficiencies (1)
Failure to ensure a nursing home area is free from accident hazards and provide adequate supervision to prevent accidents, specifically related to use of a mechanical lift without a safety latch causing resident fall and injury.
Report Facts
Residents sampled: 5
Mechanical lifts: 24
Thickness of subdural hematoma: 2.3
Midline shift: 7
Date immediate jeopardy corrected: Jul 31, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CNA-C | Certified Nursing Assistant | Assisted with transfer of resident R1 and was aware safety latch was missing prior to transfer |
| CNA-D | Certified Nursing Assistant | Assisted with transfer of resident R1 and was aware safety latch was missing prior to transfer |
| Nursing Home Administrator A | Nursing Home Administrator | Notified of immediate jeopardy on 8/11/25 |
| Director of Nursing B | Director of Nursing | Confirmed staff actions and described corrective actions taken |
| Maintenance Technician E | Maintenance Technician | Responsible for monthly equipment checks on lifts and safety latches |
| Deputy Medical Examiner F | Deputy Medical Examiner | Interviewed regarding cause of death of resident R1 |
Inspection Report
Routine
Deficiencies: 2
Date: Oct 23, 2024
Visit Reason
The inspection was conducted to assess compliance with care plan development and physician communication requirements following unresponsive episodes and injury incidents involving a resident (R1).
Findings
The facility failed to update the care plan for R1 to include recommendations from an Advanced Practice Nurse Prescriber regarding transfer speed and hydration. Additionally, the facility did not ensure a physician received and responded to the results of R1's clavicle X-ray, which showed a fracture.
Deficiencies (2)
Failure to develop and revise the complete care plan within 7 days of the comprehensive assessment, including recommendations from an Advanced Practice Nurse Prescriber regarding transfer speed and hydration related to orthostatic hypotension and unresponsive episodes.
Failure to provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results, specifically not ensuring a physician saw and responded to radiological records for a clavicle fracture.
Report Facts
Blood sugar level: 252
Blood pressure: 91
Blood pressure: 45
Blood pressure: 79
Blood pressure: 58
Blood pressure: 97
Blood pressure: 60
Medication dosage: 25
Medication dosage: 10
X-ray date: Oct 9, 2024
X-ray receipt time: 1100
X-ray receipt time: 1111
Orthopedic appointment date: Oct 15, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing DON-B | Director of Nursing | Interviewed regarding care plan and X-ray result follow-up |
| Nursing Home Administrator NHA-A | Nursing Home Administrator | Interviewed regarding care plan and staff communication |
| Medical Doctor MD-C | Physician | Responsible for reviewing and signing X-ray results |
| Registered Nurse RN-E | Registered Nurse | Handled faxing X-ray results to physician and documented findings |
| Occupational Therapist OT-D | Occupational Therapist | Assessed R1's shoulder pain and recommended orthopedic follow-up |
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: Aug 7, 2024
Visit Reason
The inspection was conducted to investigate complaints regarding the facility's failure to provide timely and proper written transfer notices and bed hold notifications to residents or their representatives during hospital transfers.
Complaint Details
The complaint investigation found that residents R50, R65, and R27 did not receive proper written transfer notices or bed hold notifications during hospital transfers. The facility acknowledged inconsistent provision of these notices, particularly for Medicaid residents due to automatic bed hold policies.
Findings
The facility did not ensure that 3 of 4 residents reviewed for hospitalization received transfer notices that included required information such as date, reason, location, appeal rights, and contact information for the State Long-Term Care Ombudsman. Additionally, the facility failed to provide proper bed hold notifications to these residents or their representatives, especially for Medicaid residents who were not consistently given these notices due to automatic bed hold policies.
Deficiencies (2)
Failure to provide timely notification to residents or their representatives before transfer or discharge, including appeal rights.
Failure to notify the resident or resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Report Facts
Residents reviewed for hospitalization: 4
Residents affected: 3
BIMS scores: 15
BIMS scores: 11
BIMS scores: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nursing Home Administrator (NHA)-A | Nursing Home Administrator | Acknowledged that the facility did not consistently provide bed hold notices to Medicaid residents and that bed hold notifications should not be backdated. |
| Director of Nursing (DON)-B | Director of Nursing | Stated nursing staff are expected to issue bed hold forms for all residents but acknowledged that Medicaid residents did not always receive them due to automatic bed hold policy. |
| Nurse Manager (NM)-F | Nurse Manager | Confirmed backdating a bed hold form and that a bed hold form was not completed at the time of transfer for R50. |
Inspection Report
Complaint Investigation
Census: 72
Deficiencies: 3
Date: Jun 7, 2023
Visit Reason
The inspection was conducted due to complaints regarding the facility's failure to timely transmit Resident Assessment Information (RAI)/Minimum Data Set (MDS) assessments for multiple residents, unsafe transfer practices for one resident, and inaccurate medication administration for one resident.
Complaint Details
The complaint investigation found substantiated issues including late transmission of RAI/MDS assessments for 14 residents, unsafe transfer practices for one resident (R33), and improper medication administration for the same resident (R33).
Findings
The facility failed to timely transmit RAI/MDS assessments for 14 residents, transferred one resident unsafely without required safety straps or therapy staff present, and allowed one resident to self-administer medication without a physician's order or proper assessment.
Deficiencies (3)
Facility did not ensure timely transmittal of Resident Assessment Information (RAI)/Minimum Data Set (MDS) assessments for 14 residents.
Facility did not ensure one resident was transferred safely according to their plan of care; mechanical lift used without lower extremity safety strap and without therapy staff present.
Facility did not ensure accurate administration of medication for one resident; medications left at bedside without physician's order or assessment for self-administration.
Report Facts
Residents affected: 14
Residents affected: 1
Residents affected: 1
Number of pills observed: 15
Census: 72
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing (DON)-B | Verified late transmission of RAI/MDS assessments and improper medication administration |
| Certified Nursing Assistant | Certified Nursing Assistant (CNA)-D | Observed transferring resident R33 without use of lower extremity safety strap |
| Licensed Practical Nurse | Licensed Practical Nurse (LPN)-E | Interviewed regarding transfer safety and medication administration for resident R33 |
| Director of Therapy Services | Director of Therapy Services (DTS)-F | Stated transfer requirements for resident R33 including therapy staff presence |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Apr 24, 2023
Visit Reason
The inspection was conducted following a complaint and facility-reported incident involving Resident 2 (R2) exhibiting inappropriate sexual behavior towards other residents, including fondling and making sexual comments, which prompted investigation and monitoring.
Complaint Details
The complaint involved Resident 2's inappropriate sexual behavior towards Resident 1 and Resident 3, including fondling and making sexual comments. The facility initiated 15-minute checks and behavioral health medication review but failed to revise the care plan or adequately communicate incidents among staff. The investigation included staff interviews and review of progress notes, revealing lapses in monitoring and communication.
Findings
The facility failed to update and revise the care plan for R2 after interventions were found ineffective, and staff were not adequately informed about R2's behaviors and whereabouts during 15-minute checks. Staff interviews revealed inconsistent communication and monitoring, with R2 able to move quickly around the unit and enter another resident's room despite precautions.
Deficiencies (1)
Failure to develop the complete care plan within 7 days of the comprehensive assessment; and failure to prepare, review, and revise it by a team of health professionals when an intervention was ineffective for one resident.
Report Facts
Deficiencies cited: 1
15 minute checks: 15
BIMS score: 15
BIMS score: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| RN-C | Registered Nurse | Provided progress notes and verified observations of R2's behavior and monitoring |
| LPN-D | Licensed Practical Nurse | Reported observations of R2 following R3 and relayed information from CNA |
| LPN-E | Certified Nursing Assistant | Observed R2 in R3's room during 15 minute check and reported findings |
| LPN-F | Licensed Practical Nurse | Interviewed regarding lack of awareness of R2 and R3 interaction and shift reporting |
| NHA-A | Nursing Home Administrator | Interviewed about incident response and staff monitoring practices |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Apr 17, 2023
Visit Reason
The inspection was conducted to investigate a complaint regarding the facility's failure to conduct a thorough investigation to rule out abuse for a major injury of unknown origin involving one resident.
Complaint Details
Based on staff interview and record review, the facility did not ensure a thorough investigation was completed to rule out abuse for a major injury of unknown origin for 1 Resident (R1) of 3 residents reviewed for abuse. The investigation did not include interviews with other residents to rule out potential abuse. The Nursing Home Administrator and Director of Nursing stated other residents were not interviewed because the unit was a dementia unit and residents could not respond to questions. Family members of the resident were interviewed, but other residents and/or family members were not.
Findings
The facility did not ensure a thorough investigation was completed to rule out abuse for a resident diagnosed with a left arm fracture. The investigation lacked interviews with other residents to rule out potential abuse, despite the facility's policy stating additional patients/elders are often interviewed.
Deficiencies (1)
Facility did not ensure a thorough investigation was completed to rule out abuse for a major injury of unknown origin for one resident.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nursing Home Administrator (NHA)-A | Interviewed regarding the investigation process and resident interviews. | |
| Director of Nursing (DON)-B | Interviewed regarding the investigation process and resident interviews. |
Inspection Report
Complaint Investigation
Deficiencies: 6
Date: Jul 20, 2022
Visit Reason
The inspection was conducted to investigate complaints related to resident participation in care planning, mistreatment allegations, PASARR screening compliance, pressure ulcer care, dialysis care, and COVID-19 testing compliance for staff.
Complaint Details
The complaint investigation included issues of resident participation in care planning, mistreatment allegations, PASARR screening compliance, pressure ulcer care, dialysis care, and staff COVID-19 testing compliance. The allegation of mistreatment for resident R16 was not investigated by the facility.
Findings
The facility failed to ensure residents participated in quarterly care conferences, did not investigate an allegation of mistreatment, did not complete required PASARR Level II screenings, failed to provide appropriate pressure ulcer care, lacked a dialysis care plan and consistent communication with the dialysis center, and did not ensure required COVID-19 testing for a staff member not up-to-date with vaccination.
Deficiencies (6)
Facility did not ensure residents were invited to participate in quarterly care conferences for 2 residents.
Facility did not investigate an allegation of mistreatment for 1 resident.
Facility did not ensure 2 residents had PASARR Level II screening completed when required.
Facility did not ensure necessary care and treatment to promote healing or prevent pressure injuries for 2 residents.
Facility did not ensure ongoing communication with dialysis facility and lacked a dialysis care plan for 1 resident.
Facility did not ensure one staff member required to test for COVID-19 obtained testing in accordance with CDC recommendations.
Report Facts
Residents sampled: 22
Residents affected: 2
Residents affected: 1
Residents affected: 2
Residents affected: 2
Residents affected: 1
Staff affected: 1
Dialysis communication sheets reviewed: 24
Dialysis communication sheets provided: 11
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing (DON)-B | Director of Nursing | Interviewed regarding care conferences, mistreatment allegation, dialysis care plan, and COVID-19 testing |
| Social Worker (SW)-C | Social Worker | Interviewed regarding care conferences and PASARR screening process |
| Nursing Home Administrator (NHA)-A | Nursing Home Administrator | Interviewed regarding mistreatment allegation and dialysis communication sheets |
| Human Resource Assistant (HR)-F | Human Resource Assistant | Staff member not up-to-date with COVID-19 vaccination and missing required testing |
| Infection Preventionist (IP)-E | Infection Preventionist | Interviewed regarding COVID-19 testing compliance |
| Licensed Practical Nurse (LPN)-D | Licensed Practical Nurse | Interviewed regarding pressure ulcer care observations |
| Unit Secretary (US)-I | Unit Secretary | Interviewed regarding dialysis communication sheets scanning |
| Certified Nursing Assistants (CNA)-G and CNA-H | Certified Nursing Assistants | Observed transferring resident with sling under wheelchair |
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