Inspection Reports for Billie’s Arch
8 Leonard St., Houlton, ME 04730, ME, 04730
Back to Facility ProfileInspection Report Summary
The most recent inspections on November 12, 2025, identified deficiencies related to missing proof of a bond to replace resident funds, lack of general and professional liability insurance, incomplete Adult Protective Services checks for employees, and absent infection prevention and control training documentation. Earlier inspections showed a mix of issues, including safety and sanitation deficiencies such as prohibited heaters, missing smoke detectors, maintenance problems, and privacy concerns, along with repeated citations in these areas. Complaint investigations conducted between 2023 and 2025 were unsubstantiated and found no deficiencies. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The pattern suggests ongoing challenges with administrative compliance and some environmental safety issues, with no clear indication of improvement or worsening over time.
Deficiencies (last 3 years)
Deficiencies (over 3 years)
5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
12% better than Maine average
Maine average: 5.7 deficiencies/yearDeficiencies per year
8
6
4
2
0
Census
Latest occupancy rate
67% occupied
Based on a November 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Census over time
Inspection Report
Renewal
Census: 4
Capacity: 6
Deficiencies: 4
Date: Nov 12, 2025
Visit Reason
The visit was conducted as a renewal survey to assess compliance with licensing requirements for Billie's Arch, a residential care facility.
Findings
The facility was found non-compliant with licensing rules due to failure to provide proof of a bond to replace resident funds, lack of evidence of general and professional liability insurance, failure to provide completed Adult Protective Services checks for employees, and failure to provide evidence of infection prevention and control training for staff.
Deficiencies (4)
Failure to provide proof of a bond to replace resident funds in the event of loss.
Failure to provide evidence of general and professional liability insurance to protect residents.
Failure to provide results of completed Adult Protective Services checks for 2 employees.
Failure to provide evidence of completed infection prevention and control trainings for 2 staff members.
Report Facts
Census: 4
Total Capacity: 6
Employees reviewed: 2
Staff reviewed: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Billie Jo Davis | Administrator | Named as responsible person for deficiencies and plan of correction |
Inspection Report
Renewal
Census: 4
Capacity: 6
Deficiencies: 4
Date: Nov 12, 2025
Visit Reason
The inspection was conducted as a renewal survey to assess compliance with licensing requirements for the assisted housing program at Billie’s Arch.
Findings
The facility was found not in compliance with several licensing requirements including failure to provide proof of a bond to cover resident funds, lack of evidence of general and professional liability insurance, missing Adult Protective Services checks for employees, and absence of documented infection prevention and control training for staff.
Deficiencies (4)
Failure to provide proof of a bond to replace resident funds in the event of loss.
Failure to provide evidence of general and professional liability insurance to protect residents.
Failure to provide results of completed Adult Protective Services checks for 2 employees.
Failure to provide evidence of completed infection prevention and control trainings for 2 staff members.
Report Facts
Census: 4
Total Capacity: 6
Employees missing APS checks: 2
Staff missing IPC training records: 2
Inspection Report
Complaint Investigation
Capacity: 6
Deficiencies: 0
Date: May 14, 2025
Visit Reason
The inspection was conducted as a complaint investigation under Complaint: 2025-AHP-40673 for Billie’s Arch, a Level III Residential Care Facility.
Complaint Details
Complaint investigation under Complaint: 2025-AHP-40673; no deficiencies noted indicating substantial compliance.
Findings
Billie’s Arch is in substantial compliance with the Regulations Governing the Licensing and Functioning of Assisted Housing Programs: Level III Residential Care Facilities and Infection Prevention and Control, Part of 10-144, Chapter 113.
Inspection Report
Monitoring
Census: 5
Capacity: 6
Deficiencies: 7
Date: Apr 10, 2024
Visit Reason
The visit was a monitoring survey to assess compliance with regulations governing the licensing and functioning of a Level III Residential Care Facility.
Findings
The facility was found not in substantial compliance with safety and sanitation standards, including use of prohibited quartz heaters, extension cords without fuse mechanisms, missing smoke detectors, maintenance and housekeeping deficiencies, lack of bathroom door locks, excessive hot water temperature, and improper storage of poisonous and toxic materials. Several deficiencies were repeats from a prior inspection.
Deficiencies (7)
Use of a portable quartz heater in a resident bedroom, which is prohibited.
Use of an extension cord without a fuse mechanism in a resident bedroom.
Smoke detector missing from ceiling in hall by room 7.
Lack of evidence of routine maintenance and housekeeping; worn/rusted baseboard heater cover, damaged floor tile, torn wallpaper, and unsecured handrail.
Two bathrooms lacked locks on doors to afford privacy.
Hot water temperature exceeded 120°F, measured at 123°F in bathroom sink.
Poisonous and toxic materials stored improperly with insecticides and other items.
Report Facts
Census: 5
Total Capacity: 6
Hot water temperature: 123
Repeat deficiencies: 3
Insecticide cans: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Billie Jo Davis | Administrator | Named in relation to removal of prohibited items and confirmation of findings |
Inspection Report
Complaint Investigation
Census: 4
Capacity: 6
Deficiencies: 0
Date: Mar 29, 2024
Visit Reason
A complaint investigation was conducted at the facility on 3/29/2024.
Complaint Details
Complaint investigation completed with no deficiencies found.
Findings
No deficiencies were found during the complaint investigation review.
Inspection Report
Complaint Investigation
Census: 4
Capacity: 6
Deficiencies: 0
Date: Jan 23, 2024
Visit Reason
An on-site visit was conducted to investigate a complaint at the facility.
Complaint Details
Complaint investigation 2024-AHP-36019 was conducted with no deficiencies found.
Findings
No deficiencies were found during the complaint investigation survey.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: May 25, 2023
Visit Reason
A desk review investigation was conducted between 5/23/23 and 5/25/23 to assess compliance with regulations governing the licensing and functioning of Level III Residential Care Facilities.
Complaint Details
Investigation was a desk review related to complaint; no deficient practices were found.
Findings
Billie’s Arch was found to be in substantial compliance with no deficient practices identified during the investigation.
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