Inspection Reports for Boulder Creek Assisted Living & Memory Care
6070 Northland Dr NE, Rockford, MI 49341, United States, MI, 49341
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Inspection Report
Complaint Investigation
Capacity: 108
Deficiencies: 3
Oct 25, 2024
Visit Reason
The inspection was conducted in response to a complaint alleging that the facility attempted to administer incorrect medication to Resident A and that the facility ran out of medications.
Findings
The investigation found that the facility attempted to administer Lorazepam to Resident A without hospice approval and administered medication when not clinically indicated. The facility also ran out of multiple medications for Resident A over several months. Additionally, the facility failed to notify the department of a change in administrator within the required timeframe.
Complaint Details
The complaint alleged Resident A was administered another resident’s medication and medication that was wet and deteriorated. The complaint was substantiated with violations established regarding incorrect medication administration and medication shortages.
Deficiencies (3)
| Description |
|---|
| Facility attempted to administer incorrect medication without hospice approval. |
| Facility ran out of multiple medications for Resident A over several months. |
| Failure to notify the department of change in administrator within 5 business days. |
Report Facts
Facility capacity: 108
Complaint receipt date: Oct 22, 2024
Investigation initiation date: Oct 23, 2024
Inspection date: Oct 25, 2024
Medication shortage dates: 17
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Josh Wood | Administrator | Named as the facility administrator who changed approximately four weeks prior to the on-site visit. |
| Carol DelRaso | Authorized Representative | Named as the authorized representative of the facility. |
| Kimberly Horst | Licensing Staff | Author of the Special Investigation Report. |
| Traci Schroeder | Hospice Nurse | Interviewed regarding medication administration incident. |
Inspection Report
Complaint Investigation
Capacity: 108
Deficiencies: 3
Feb 5, 2024
Visit Reason
The investigation was initiated due to a complaint alleging that Resident B was often given the wrong medication by staff at Boulder Creek Assisted Living & Memory Care.
Findings
The investigation found multiple incidents where Resident B was administered incorrect medications, including receiving another resident's Tramadol instead of his prescribed Norco. Additional findings included unsecured medication left out in Resident B's room and deficiencies in Resident B's service plan documentation. The allegation that Resident B was given a dirty washcloth was not substantiated.
Complaint Details
The complaint alleged Resident B was often given the wrong medication by staff. The allegation was substantiated based on interviews, medication incident reports, and observations. The complaint also included an allegation that Resident B was given a dirty washcloth, which was not substantiated.
Deficiencies (3)
| Description |
|---|
| Resident B was administered another resident's prescribed medication (Tramadol) instead of his prescribed Norco. |
| Resident B's prescribed 'Osmotic Laxative' was left unsecured on the countertop in his room. |
| Resident B's service plan lacked specific instructions on medication storage and care needs, which were instead documented in the MAR. |
Report Facts
Facility capacity: 108
Complaint receipt date: Jan 31, 2024
Investigation initiation date: Feb 2, 2024
Medication incident date: Feb 7, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mallory Holloman | Administrator | Named in identifying information |
| Rochelle Lyons | Authorized Representative | Named in identifying information and report sharing |
| Lauren Wohlfert | Licensing Staff | Author of the report and investigator |
| Bryan Kahler | Kent County APS Worker | Interviewed staff and resident during investigation |
Inspection Report
Renewal
Deficiencies: 0
Sep 6, 2023
Visit Reason
The document serves as a renewal notification for the Home for the Aged license of Boulder Creek Assisted Living & Memory Care, confirming substantial compliance with regulatory requirements over the past year.
Findings
An administrative review found substantial compliance with the public health code and administrative rules regulating home for the aged facilities, resulting in the renewal of the facility's license for 12 months effective 02/09/2023.
Report Facts
License effective date: Feb 9, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lauren Wohlfert | Licensing Staff | Author of the renewal notification letter |
Inspection Report
Complaint Investigation
Capacity: 108
Deficiencies: 1
Sep 27, 2022
Visit Reason
The investigation was initiated due to a complaint alleging that Resident A's service plan did not reflect appropriate care levels, Resident A and Resident B did not receive medications in a timely manner, and the facility was short staffed.
Findings
The investigation established a violation regarding Resident A's service plan not being updated to reflect increased care needs due to multiple falls and confusion. No violations were found related to medication administration timeliness for Resident A and Resident B or staffing shortages. The facility demonstrated appropriate communication with hospice and authorized representatives and took corrective actions for medication errors unrelated to the residents in question.
Complaint Details
The complaint alleged that Resident A's service plan did not reflect appropriate care levels, Resident A and Resident B did not receive medications in a timely manner, and the facility was short staffed. The violation was substantiated only for the service plan issue. Medication administration and staffing allegations were not substantiated.
Deficiencies (1)
| Description |
|---|
| Resident A's service plan was not updated since 6/9/2022 to reflect increased levels of care, protection, supervision, and/or assistance needed due to Resident A's increased fall history with injuries and ongoing confusion. |
Report Facts
Capacity: 108
Complaint Receipt Date: Sep 22, 2022
Investigation Initiation Date: Sep 27, 2022
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mallory Hollomon | Administrator | Reported on Resident A's fall, medication administration error, and staffing during investigation interviews |
| Rochelle Lyons | Authorized Representative | Named in report correspondence and corrective action plan requirement |
| Julie Viviano | Licensing Staff | Conducted investigation and authored report |
Inspection Report
Original Licensing
Capacity: 108
Deficiencies: 0
Jun 2, 2021
Visit Reason
The visit was conducted as an original licensing study to determine compliance with applicable licensing statutes and administrative rules for Boulder Creek Assisted Living & Memory Care.
Findings
The facility was found to be in substantial compliance with licensing statutes and administrative rules, resulting in the recommendation to issue a temporary 6-month license with a maximum capacity of 108 beds.
Report Facts
Capacity: 108
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lauren Wohlfert | Licensing Staff | Conducted the inspection and signed the report |
| Russell B. Misiak | Area Manager | Approved the licensing recommendation |
| Kristen Nitz | Authorized representative of the applicant |
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