Inspection Report
Follow-Up
Deficiencies: 5
Oct 24, 2024
Visit Reason
The Adult Care Licensure Section and the Mecklenburg County Department of Social Services conducted a follow-up survey from October 22, 2024 through October 24, 2024 to verify correction of previous deficiencies related to health care and medication administration.
Findings
The facility failed to ensure proper referral and follow-up for therapy services for Resident #4 and failed to administer medications as ordered for Resident #1 and Resident #5. Specifically, Resident #1 missed sliding scale insulin (SSI) for 9 days and clonidine was not administered as ordered for high blood pressure. Resident #5's medication time change for Seroquel was not implemented as ordered.
Deficiencies (5)
| Description |
|---|
| Failed to ensure referral and follow-up with a physician for therapy services for Resident #4 after a fall. |
| Failed to administer sliding scale insulin (SSI) as ordered for Resident #1 for 9 days. |
| Failed to administer clonidine as needed for systolic blood pressure >160 mmHg for Resident #1. |
| Failed to implement medication time change for Seroquel from evening to morning for Resident #5. |
| Electronic Medication Administration Record (eMAR) was inaccurate for Resident #1 related to blood pressure parameters and medication administration. |
Report Facts
Days SSI missed: 9
Opportunities FSBS not documented: 16
Opportunities FSBS not documented: 12
Tablets left: 30
Blood pressure readings >160 mmHg without clonidine administered: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Senior Resident Care Director | Senior Resident Care Director (SRCD) | Responsible for medication cart audits, referral processes, and reporting medication administration issues. |
| Administrator | Administrator | Interviewed regarding awareness of medication and referral issues. |
| Physical Therapist Assistant | Physical Therapist Assistant (PTA) | Interviewed regarding therapy evaluation and billing issues for Resident #4. |
| Resident Care Coordinator | Resident Care Coordinator (RCC) | Responsible for audits and medication administration oversight. |
| Medication Aide | Medication Aide (MA) | Interviewed regarding medication administration and knowledge of orders. |
| Pharmacist | Pharmacist | Contracted pharmacy pharmacist interviewed regarding medication orders and dispensing. |
| Primary Care Provider | Primary Care Provider (PCP) | Interviewed regarding notification and treatment plan for Resident #1. |
| LPN | Licensed Practical Nurse (LPN) | Interviewed regarding medication order faxing and approval. |
| Behavioral Health Provider | Behavioral Health Provider | Interviewed regarding medication time change for Resident #5. |
Inspection Report
Annual Inspection
Deficiencies: 4
Jun 27, 2024
Visit Reason
The Adult Care Licensure Section and Mecklenburg County Department of Social Services conducted an annual survey from June 25, 2024 through June 27, 2024 to assess compliance with health care regulations and facility standards.
Findings
The facility failed to ensure proper referral and follow-up for a diabetic resident with high blood sugar levels, failed to provide a therapeutic diet as ordered for a resident, and failed to accurately document medication administration related to sliding scale insulin for a diabetic resident, resulting in serious physical harm and multiple Type A1 violations.
Severity Breakdown
Type A1 Violation: 2
Deficiencies (4)
| Description | Severity |
|---|---|
| Failed to ensure referral and follow-up with a physician for a resident with multiple high finger stick blood sugar readings and no notification to the Primary Care Provider (Resident #8). | Type A1 Violation |
| Failed to provide a therapeutic diet as ordered for a resident who had orders for a nutritional supplement twice daily (Resident #2). | — |
| Failed to administer sliding scale insulin as ordered and failed to document the number of sliding scale insulin units administered on 17 of 17 occasions for a diabetic resident (Resident #8). | Type A1 Violation |
| Failed to maintain accurate electronic medication administration records (eMAR) for insulin administration, lacking documentation of dosage and administration site for Resident #8. | — |
Report Facts
High FSBS readings: 9
Sliding scale insulin administration documentation: 17
Nutritional supplement order frequency: 2
Survey dates: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Resident Care Director | Resident Care Director (RCD) | Named in relation to failure to notify PCP and failure to send medication orders to pharmacy. |
| Health and Wellness Director | Health and Wellness Director (HWD) | Responsible for faxing medication orders and verifying pharmacy entries. |
| Medication Aide | Medication Aide (MA) | Administered insulin aspart and documented medication administration in eMAR. |
| Regional Director of Resident Care | Regional Director of Resident Care | Interviewed regarding eMAR system issues and oversight responsibilities. |
| Administrator | Facility Administrator | Interviewed regarding knowledge of deficiencies and expectations for order entry. |
Inspection Report
Follow-Up
Deficiencies: 6
Sep 7, 2018
Visit Reason
Biennial Follow Up Construction Survey conducted to verify correction of previously identified deficiencies related to physical plant and fire safety code compliance.
Findings
The facility failed to correct several deficiencies including improper installation of fire dampers that do not resist smoke passage, corridors obstructed by equipment reducing clear width, holes and gaps in fire resistant ceilings and walls, and fire safety doors that do not close or latch properly. Some staff were unaware of lockbox codes for emergency overrides.
Deficiencies (6)
| Description |
|---|
| Facility does not meet licensure and code requirements at time of construction or renovation; fire dampers installed are not capable of resisting smoke passage. |
| Corridors were not free of equipment and obstructions, reducing clear width below required 6 feet. |
| Failure to maintain fire safety systems; holes or gaps in fire resistant ceilings and walls allowing fire and smoke to spread. |
| Unapproved devices used to keep doors open, impeding quick closure and potentially affecting occupant safety. |
| Fire doors, including one by Room 310, did not latch when released by fire alarm. |
| Some staff did not know the code to open the lockbox for manual override at locked gate. |
Report Facts
Clear corridor width: 3.25
Clear corridor width: 6
Hole size: 6
Hole size: 12
Staff knowledge: 2
Staff knowledge: 0
Inspection Report
Life Safety
Capacity: 125
Deficiencies: 17
Jun 21, 2018
Visit Reason
The report documents a Construction Section Biennial Survey conducted to assess compliance with licensure, building codes, and safety regulations for the facility.
Findings
Multiple deficiencies were cited including failure to meet building and fire safety codes, lack of current fire inspection reports, obstructions in corridors, unsafe housekeeping and maintenance conditions, failure to maintain fire safety and electrical equipment in safe operating condition, and inadequate exhaust ventilation in required areas.
Deficiencies (17)
| Description |
|---|
| Thru-wall exhaust vents installed in corridor walls allowing passage of smoke; transfer grilles not permitted. |
| Memory Care Unit staff did not carry override keys for magnetic locking system at all times. |
| Manual override key at Memory Care Courtyard gate did not release the override. |
| No exit signs or visible exits in service corridor. |
| Facility lacked an approved fire inspection report; 22 deficiencies cited in June 11, 2018 fire inspection. |
| Corridors obstructed by shelving and activity equipment reducing width below 6 feet. |
| Outside premises not maintained in a clean and safe condition (e.g., broken exterior light, roof drain grille off). |
| Floors, walls, ceilings, and furnishings not kept clean or in good repair with multiple damages and stains observed. |
| Facility not maintained free of hazards including trip hazards and unsecured oxygen bottles. |
| Failure to maintain emergency fire alarm system devices in safe operating condition; fire alarm panel indicated trouble. |
| Holes and gaps in fire resistant rated ceilings and walls allowing potential spread of fire and smoke. |
| Fire safety equipment obstructed or improperly maintained, including sprinkler heads missing escutcheon plates and storage within 18 inches of sprinkler heads. |
| Fire doors did not completely close or latch properly, compromising smoke and fire containment. |
| Electrical equipment not maintained safely, including missing outlet cover plates and holes in walls. |
| Unapproved devices used to prop open fire doors, impairing fire safety function. |
| Plumbing equipment not maintained safely; utility sink removed leaving trip hazard. |
| Exhaust ventilation not provided or not working in required areas such as third floor visitors' bath and SCU Manager's Office bath. |
Report Facts
Licensed beds: 125
Fire inspection deficiencies cited: 22
Oxygen bottles unsecured: 10
Height difference trip hazard: 1.5
Floor tear size: 12
Hole size in wall: 12
Hole size in ceiling: 12
Hole size in wall: 6
Inspection Report
Annual Inspection
Deficiencies: 5
Jan 12, 2018
Visit Reason
The Adult Care Licensure Section and Mecklenburg County Department of Social Services conducted an annual survey of Brighton Gardens of Charlotte from January 9 to 12, 2018.
Findings
The facility failed to serve therapeutic diets as ordered for 3 of 4 sampled residents, failed to clarify medication orders for one resident, failed to administer medications as ordered for one resident, failed to implement infection control policies consistent with CDC guidelines for glucometer use, and failed to ensure medication aides completed required training.
Severity Breakdown
Type B Violation: 2
Deficiencies (5)
| Description | Severity |
|---|---|
| Failed to assure therapeutic diets were served as ordered for 3 of 4 sampled residents with physician orders for mechanical soft and consistent carbohydrate diets. | — |
| Failed to ensure contact with the resident's primary care provider for clarification of orders for medications for 1 of 7 sampled residents regarding an order for Lantus insulin with parameters for finger stick blood sugars. | — |
| Failed to administer a diabetic (Starlix) medication as ordered for 1 of 7 residents and failed to administer Lantus insulin with parameters for finger stick blood sugars as ordered. | Type B Violation |
| Failed to implement a written infection control policy consistent with CDC guidelines to assure proper infection control procedures for the use of glucometers for 3 of 4 diabetic residents with orders for blood sugar monitoring resulting in shared use of glucometers. | Type B Violation |
| Failed to assure 1 of 3 medication aides completed the required 5, 10 or 15 hour medication training. | — |
Report Facts
Residents with therapeutic diet failures: 3
Sampled residents: 7
Residents with glucometer infection control issues: 3
Medication aide training hours missing: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Medication Aide | Failed to complete required medication aide training |
Inspection Report
Capacity: 125
Deficiencies: 9
Aug 4, 2016
Visit Reason
Biennial Construction Survey conducted to assess compliance with the 1996 Homes for the Aged and Disabled Minimum Standards and Regulations, 2005 Rules for Adult Care Homes, and the 1996 North Carolina State Building Code.
Findings
Multiple deficiencies were cited including failure to prevent odors due to housekeeping issues, stained and damaged furnishings, unsafe corridor access panels, lack of vacuum breaker on hair wash sink, inadequate fire protection and emergency lighting, unsealed penetrations in ceiling construction, and lack of mechanical exhaust ventilation in specified areas.
Deficiencies (9)
| Description |
|---|
| Facility failed to prevent odors due to unsuccessful housekeeping practices, with stained carpet and furnishings in Room 316. |
| Failed to maintain finish surfaces of walls and ceilings; acoustical ceiling tile stained due to plumbing leak. |
| Failed to maintain corridor access panels safely; fire extinguisher cabinets on 2nd and 3rd floors have broken handles with exposed sharp edges. |
| Plumbing fixtures not maintained to prevent contaminated water siphoning; hair wash sink on 2nd floor lacks vacuum breaker. |
| Failed to provide fire protection in all rooms and spaces; mechanical closets on 2nd and 3rd floors lack sprinklers per NFPA 13. |
| Interior doors not maintained in safe operating condition; doors on 1st floor do not latch due to broken or removed hardware. |
| Facility not maintained safely due to unsealed 2 inch EMT conduits penetrating floor assemblies in electrical/communication closets on 2nd floor. |
| Emergency wall lights outside Rooms 231, 320, and 331 did not illuminate in emergency mode. |
| Failed to provide mechanical exhaust ventilation in janitor closet, main laundry room (1st floor), and laundry room (3rd floor). |
Report Facts
Licensed bed capacity: 125
Inspection Report
Complaint Investigation
Capacity: 125
Deficiencies: 3
Oct 16, 2015
Visit Reason
The inspection was conducted as a Biennial Construction Complaint Survey triggered by a complaint alleging that the facility made changes to their locking system for the Special Care Unit (SCU) without obtaining required consultation, review, and approval from Construction Sections and the Fire Official.
Findings
The complaint was substantiated. Physical plant deficiencies were noted including missing emergency release switches on locked doors in the SCU, absence of a wiring diagram and system components map at the fire alarm panel, and exits not meeting NC State Building Code requirements such as a gate swinging inward instead of outward, potentially affecting safe egress during emergencies.
Complaint Details
Complaint was substantiated regarding unauthorized changes to the locking system for the SCU without required approvals.
Deficiencies (3)
| Description |
|---|
| Facility's special care unit had locked exits without required emergency release switches within 3 feet of the doors. |
| No wiring diagram and system components map under glass at the fire alarm panel. |
| Exits did not meet NC State Building Code at the time of initial licensing, including a gate swinging inward instead of outward. |
Report Facts
Licensed beds: 125
Inspection Report
Complaint Investigation
Deficiencies: 2
Sep 23, 2015
Visit Reason
The Adult Care Licensure Section and the Mecklenburg County Department of Social Services conducted a complaint investigation initiated on 08/28/2015 regarding concerns about resident supervision and elopement from the Special Care Unit (SCU).
Findings
The facility failed to provide adequate supervision for residents in the SCU, resulting in two residents eloping from the unit and facility. The main SCU exit door had a 10-second delay before locking, and staff monitoring and documentation practices were inadequate. The facility implemented a plan of correction including door modifications, staff training, and improved monitoring.
Complaint Details
Complaint investigation was initiated by Mecklenburg County Department of Social Services on 08/28/2015 due to concerns about resident elopement from the SCU. Two residents (Resident #1 and Resident #3) eloped on 09/11/2015 with no apparent injury. The investigation included interviews, observations, and record reviews confirming inadequate supervision and door locking delays.
Severity Breakdown
Type A2 Violation: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Failed to assure adequate supervision for residents in the special care unit when the main exit door was unlocked resulting in 2 of 5 sampled residents eloping from the SCU and facility. | Type A2 Violation |
| Failed to assure all residents received care and services which were adequate, appropriate, and in compliance with relevant laws related to Personal Care and Supervision. | — |
Report Facts
Residents eloped: 2
Delay in door locking: 10
Date of survey completion: Sep 23, 2015
Date of elopement incident: Sep 11, 2015
Speed limit near facility: 35
Distance from SCU exit door to front entrance: 110
Inspection Report
Census: 42
Deficiencies: 1
Jan 29, 2015
Visit Reason
The inspection was conducted to assess compliance with nutrition and food service regulations, specifically to verify that the facility served the required citrus fruit or 100% vitamin C juice as listed on the facility menu.
Findings
The facility failed to serve a citrus fruit or a single strength juice with 100% of the recommended dietary allowance of vitamin C as required. The Orange Juice Cocktail served was only 65% real fruit juice and did not meet the regulatory requirement.
Deficiencies (1)
| Description |
|---|
| Facility failed to assure that a citrus fruit or a single strength juice with 100% of the recommended dietary allowance of Vitamin C in each six ounces of juice was served as listed on the facility menu. |
Report Facts
Residents served: 42
Juice concentration: 65
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dietary Care Manager | Interviewed regarding the citrus beverage served | |
| Food Services Manager | Interviewed and acknowledged serving 65% juice and prior citation | |
| Administrator | Interviewed and unaware of the 65% juice until informed |
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