The most recent inspection on October 28, 2025, identified a deficiency related to the facility’s failure to implement and revise the service plan for a resident with hoarding behaviors. Earlier inspections showed multiple deficiencies, including issues with personnel qualifications such as CPR certification, health care worker background checks, and dementia-specific training, which resulted in a $500 fine. Complaint investigations found one substantiated case of verbal abuse by a care manager that led to termination, while another complaint was substantiated in part due to procedural failures in reporting and following abuse policies. Enforcement actions included the fine mentioned but no license suspensions or immediate jeopardy findings were listed in the available reports. The facility’s record shows ongoing challenges with staff training and policy compliance, with some recent focus on corrective actions and staff retraining.
Deficiencies (last 2 years)
Deficiencies (over 2 years)6 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
71% worse than Illinois average
Illinois average: 3.5 deficiencies/year
Deficiencies per year
43210
2024
2025
Inspection Report Plan of CorrectionDeficiencies: 1Oct 28, 2025
Visit Reason
The inspection was conducted following a facility-reported incident on 7/30/2025 related to service plan deficiencies for a resident exhibiting hoarding behaviors.
Findings
The facility failed to implement and revise the service plan for a resident (R1) with hoarding behaviors, resulting in a substantial probability of harm. The resident's service plan did not address her hoarding behavior despite multiple documented incidents and staff attempts to manage the situation.
Severity Breakdown
Type 2 Violation: 1
Deficiencies (1)
Description
Severity
Failure to implement and revise the service plan for a resident with hoarding behaviors, including lack of updated interventions and failure to address the behavior in the service plan.
Type 2 Violation
Report Facts
Incident date: Jul 30, 2025Resident move-in date: Feb 3, 2024Care conference date: Jan 27, 2025Psychiatry follow-up date: Jun 24, 2024Policy revision date: May 15, 2025
Employees Mentioned
Name
Title
Context
E1
Executive Director
Provided information about resident's hoarding behavior and service plan deficiencies
E2
Previous Resident Care Director/Director of Nursing
Discussed resident's hoarding tendencies and need for service plan updates
E3
Resident Care Director/Director of Nursing
Commented on importance of including hoarding behavior in service plan
E4
Assisted Living Coordinator
Described resident's clutter and refusal of care
E5
Lead Care Manager
Reported on resident's hygiene issues and cleaning challenges
E6
Care Manager
Described ongoing issues with resident's hoarding behavior and cleaning efforts
Annual Licensure Survey conducted on 5/22/25 to assess compliance with personnel requirements, health care worker background checks, and Alzheimer's and dementia program regulations.
Findings
The facility was found deficient in multiple areas including failure to ensure all nurses had current CPR certification, lack of contingency plans for CPR-certified staff during night shifts, failure to comply with health care worker background check requirements, and inadequate dementia-specific supervised training for memory care staff.
Severity Breakdown
Type 3 Violation: 2Type 2 Violation: 1
Deficiencies (3)
Description
Severity
Failed to ensure all nurses have valid CPR certificates on file and failed to ensure at least one CPR-certified staff is present during night shifts when no nurse is on duty.
Type 3 Violation
Failed to comply with Health Care Worker Background Check Act including lack of access to Registry Portal, failure to conduct employment verification, failure to initiate fingerprinting prior to employment, failure to conduct required internet searches, and failure to check eligibility prior to hire for multiple employees.
Type 2 Violation
Failed to ensure documented dementia-specific supervised training was completed within the first 16 hours of employment for two memory care employees.
Type 3 Violation
Report Facts
Number of employees reviewed for personnel requirements: 6Number of employees without current CPR certificates: 6Number of memory care employees without documented supervised training: 2
Employees Mentioned
Name
Title
Context
E1
Executive Director
Mentioned in relation to planning CPR training for Care Managers and organizing employee files for supervised training documentation
E2
Resident Care Assistant
Interviewed about night shift CPR-certified staff contingency
E3
Food Service Supervisor
Reviewed for background check compliance
E5
Care Manager - Memory Care
Lacked documented dementia-specific supervised training and background check compliance
E6
Care Manager - Memory Care
Lacked documented dementia-specific supervised training and background check compliance
E7
Care Manager
Background check not completed, fingerprinting not done, sent home
E8
Care Manager
Background check compliance issues
E9
Care Manager
Background check delayed, eligibility checked late
E12
Licensed Practical Nurse (LPN)
No current CPR certificate
E19
Business Office Manager
Informed about background check status of E7 and E9, confirmed lack of Registry Portal access
The Illinois Department of Public Health conducted an annual licensure survey on May 22, 2025, to determine compliance with the Assisted Living and Shared Housing Establishment Code Section 295.
Findings
The facility did not meet compliance requirements related to personnel qualifications and training, health care worker background checks, and Alzheimer's and dementia programs. A $500 fine was imposed, and a plan of correction was submitted addressing CPR certification, background checks, and dementia training.
Severity Breakdown
Type 3 Violation: 2Type 2 Violation: 1
Deficiencies (3)
Description
Severity
Failure to ensure all nurses have current CPR certification and to have at least one CPR certified staff present during the night shift.
Type 3 Violation
Failure to comply with Health Care Worker Background Check requirements, including fingerprinting, employment verification, and internet searches.
Type 2 Violation
Failure to ensure direct care staff received 16 hours of supervised dementia-specific training within the first 16 hours of employment.
Type 3 Violation
Report Facts
Fine amount: 500Date of survey: May 22, 2025
Employees Mentioned
Name
Title
Context
Brittany Karlinski
Executive Director
Signed the Plan of Correction and mentioned as retraining coordinator for CPR certification and health care worker registry.
E2
Staff nurse without current CPR certification; mentioned in findings.
E3
Food Service Supervisor
Employee file reviewed; failed to meet background check requirements.
E5
Care Manager
Employee file reviewed; failed to meet background check and dementia training requirements.
E6
Care Manager
Employee file reviewed; failed to meet background check and dementia training requirements.
E7
Care Manager
Employee file reviewed; failed to meet background check requirements.
E8
Care Manager
Employee file reviewed; failed to meet background check requirements.
E9
Care Manager
Employee file reviewed; failed to meet background check requirements.
E19
Business Office Manager
Informed about staff eligibility and background check issues.
E1
Executive Director
Mentioned as organizing employee files and responding to surveyor requests.
The inspection was conducted as a complaint investigation survey to determine compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Findings
The establishment was found to be in compliance with the applicable assisted living regulations and administrative codes during this complaint investigation survey.
Complaint Details
Complaint Investigation Survey IL191870; establishment found in compliance.
The inspection was conducted due to a complaint investigation regarding an allegation of verbal abuse from an employee towards a resident.
Findings
The establishment failed to report the verbal abuse allegation within the required timeframe, failed to send the final written report within 14 days, and did not follow their Abuse Policy regarding physician and POA notification. The internal investigation found the allegation unsubstantiated due to the resident's cognitive deficit, but the establishment did not fully comply with required procedures and training.
Complaint Details
The complaint investigation was substantiated in part; the allegation of verbal abuse was not substantiated, but the establishment failed to timely report the allegation and failed to comply with required policies and procedures.
Severity Breakdown
Type 3 Violation: 3
Deficiencies (3)
Description
Severity
Failed to report an allegation of verbal abuse from an employee towards a resident within the required timeframe and failed to send the final written report within 14 days after the initial report.
Type 3 Violation
Failed to follow Abuse Policy regarding physician and POA notification about the abuse allegation incident.
Type 3 Violation
Failed to follow performance improvement plan for the employee involved in the alleged abuse, including lack of documented in-service/re-education.
Type 3 Violation
Report Facts
Days late for initial report: 2Days late for final report: 32Resident age: 89Date of resident admission: Jun 21, 2024Date of in-service training: Jan 25, 2025Date of performance improvement plan: Feb 8, 2024
Employees Mentioned
Name
Title
Context
E4
Care Manager
Employee alleged to have verbally abused resident and subject of performance improvement plan.
E3
Care Manager
Employee who reported witnessing the alleged verbal abuse.
E1
Executive Director
Provided information regarding the investigation and acknowledged failures in reporting and training.
E2
REM/MC Coordinator
Provided explanation for delayed reporting and confirmed plans for employee training.
Inspection Report Plan of CorrectionDeficiencies: 1Feb 18, 2025
Visit Reason
This document is a plan of correction submitted in response to a regulatory inspection related to abuse, neglect, and financial exploitation prevention and reporting at Brighton Gardens of Wheaton.
Findings
The plan of correction addresses concerns related to abuse, neglect, and financial exploitation, including the termination of an employee involved, retraining of staff on abuse prevention policies, and implementation of ongoing monitoring and audits to ensure compliance.
Deficiencies (1)
Description
Abuse, neglect, and financial exploitation prevention and reporting deficiencies
Report Facts
Inspection date: Feb 18, 2025Plan of correction target dates: Apr 11, 2025Plan of correction target dates: Apr 23, 2025Plan of correction target dates: Apr 30, 2025Audit period: 90
Employees Mentioned
Name
Title
Context
Brittany Karlinski
Executive Director
Named as legal entity representative signing the plan of correction and responsible for reporting compliance
The inspection was conducted as a complaint investigation following an allegation of verbal abuse by a care manager (E3) towards a resident (R1) on November 15, 2024.
Findings
The investigation confirmed that the care manager verbally abused the resident, causing emotional distress. The care manager's employment was terminated as a result of the findings.
Complaint Details
The complaint was substantiated based on resident and staff interviews and internal investigation. The care manager was found verbally abusive and was terminated.
Deficiencies (1)
Description
Failed to prevent verbal abuse of one resident by a care manager.
Report Facts
Date of incident: Nov 15, 2024
Employees Mentioned
Name
Title
Context
E3
Caregiver/Care Manager
Named in verbal abuse finding and subsequent termination
E2
Resident Care Director R.N.
Confirmed investigation findings and termination of E3
E4
Nurse
Responded to resident after incident
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