Most inspections found no deficiencies, with the facility consistently maintaining cleanliness, safety, and compliance with regulations. Several complaint investigations were unsubstantiated, including allegations related to resident care, medication practices, and facility conditions. One isolated deficiency was cited on December 27, 2022, for a disinfectant bottle accessible to residents in a common restroom, posing a safety risk, but no fines or enforcement actions were noted. The most recent report from March 19, 2025, showed no deficiencies and found the facility in good condition. This record indicates generally stable compliance with only minor, isolated issues in the past.
The inspection was a required one-year unannounced visit to evaluate the facility's compliance with licensing regulations.
Findings
The facility was found to be in good condition with no health or safety hazards noted. The physical plant was toured, medication was inaccessible to residents, and the facility maintained proper food storage, cleanliness, and safety equipment.
The inspection was an unannounced required one-year annual inspection conducted by the Licensing Program Analyst to evaluate the facility's compliance with regulatory standards.
Findings
The facility was found to be clean, well-maintained, and compliant with safety and health regulations. All inspected areas including resident bedrooms, bathrooms, kitchen, and common areas were in good condition with no expired foods or safety hazards observed.
Report Facts
Hot water temperature: 115Fire extinguisher last serviced: 2023
Employees Mentioned
Name
Title
Context
Betsy K Davis
Administrator
Met with Licensing Program Analyst during inspection
An unannounced complaint investigation visit was conducted in response to allegations received on 09/07/2023 concerning reappraisal meetings, resident restraint, rough handling of residents, and medication dispensing practices.
Findings
The investigation found insufficient evidence to substantiate any of the allegations. Records and interviews indicated that reappraisals were conducted timely, residents were not restrained improperly, staff handled residents respectfully, and medications were dispensed according to physician orders.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to arrange a reappraisal meeting, improper restraint of a resident, rough handling of residents, and failure to dispense medications as ordered. Each allegation was investigated through interviews and record reviews and found to lack sufficient evidence.
Report Facts
Facility capacity: 180Census: 68
Employees Mentioned
Name
Title
Context
Betsy K Davis
Administrator
Met with Licensing Program Analyst during investigation
An unannounced complaint investigation visit was conducted to investigate the allegation that staff were not allowing residents to participate in activities.
Findings
The investigation found that the allegation was unsubstantiated. The card game activity was changed to encourage more resident participation, and interviews with residents and staff confirmed that residents were allowed to participate in activities of their choosing without coercion.
Complaint Details
The complaint alleged that staff were not allowing residents to participate in activities. The allegation was deemed unsubstantiated based on interviews and observations during the visit.
Report Facts
Residents interviewed: 7
Employees Mentioned
Name
Title
Context
Betsy K Davis
Administrator
Met with Licensing Program Analyst during the investigation and involved in the allegation regarding activity participation.
Jose Gary Tan
Licensing Program Analyst
Conducted the unannounced complaint investigation visit.
Troy Agard
Licensing Program Manager
Named as Licensing Program Manager overseeing the investigation.
The visit was an unannounced complaint investigation conducted in response to allegations received on 2023-02-07 regarding a resident assault and failure to safeguard resident's personal belongings.
Findings
The investigation found no substantiation for the allegations. Interviews with staff, residents, and a witness, as well as record reviews, did not confirm the claims of assault or theft. The resident involved has cognitive impairments affecting their perception of events.
Complaint Details
The complaint alleged that a resident was assaulted while in care and that facility staff did not safeguard the resident's personal belongings. The allegations were unsubstantiated based on interviews and record reviews.
An unannounced Annual - 1 Year Required visit was conducted to evaluate the facility's compliance with regulations, including infection control.
Findings
The facility was generally found to be in compliance with regulations, including clean and operational resident rooms, proper kitchen conditions, and adequate safety equipment. One deficiency was cited for a disinfectant bottle accessible to residents in a common restroom.
Deficiencies (1)
Description
Disinfectant bottle accessible to residents in the second floor common restroom, posing an immediate health, safety, or personal rights risk.
Report Facts
Capacity: 180Census: 56Plan of Correction Due Date: Dec 28, 2022
Employees Mentioned
Name
Title
Context
Betsy K Davis
Administrator
Assisted with the inspection visit
Ashley Calderon
Licensing Program Analyst
Conducted the inspection and authored the report
Fernando Fierros
Licensing Program Manager
Supervisor overseeing the inspection
Dennise Alonso
Assistant Administrator
Met with Licensing Program Analyst during the visit
An announced informal Teams meeting visit was conducted regarding COVID-19 recommendations and guidelines, including a virtual visit and a facility tour.
Findings
The facility was found to be following COVID-19 infection control recommendations with no vaccination or booster issues, adequate PPE supplies, and appropriate zoning of residents. No deficiencies were cited during this visit.
Report Facts
Residents in green zone: 35Residents in yellow zone: 1Residents in red zone: 18PPE supply duration: 60
Employees Mentioned
Name
Title
Context
Betsy Davis
Administrator
Met with during the visit and mentioned in findings
Ashley Calderon
Licensing Program Analyst
Conducted the visit virtually and on-site tour
Alan Garcia
Department of Public Health Outbreak Management Branch Representative
The visit was an unannounced complaint investigation conducted in response to an allegation that staff were inappropriately restraining residents while in care.
Findings
The investigation included interviews with residents, staff, and the administrator, as well as review of records. All six residents interviewed denied the allegation, and staff also denied it. The facility had a recent Norovirus outbreak which led to a temporary lockdown, but residents were able to leave their rooms and attend activities. There was insufficient evidence to substantiate the allegation, so it was determined to be unsubstantiated.
Complaint Details
The allegation was that staff were inappropriately restraining residents while in care. The allegation was found to be unsubstantiated based on interviews and record reviews.
An unannounced Annual - 1 Year Required visit was conducted to evaluate the facility's compliance with regulations.
Findings
The facility was inspected thoroughly including resident rooms, common areas, kitchen, and medication storage. No deficiencies were observed during the visit, and the facility was found to be in compliance with Title 22 Regulations.
Report Facts
Hospice waiver capacity: 2
Employees Mentioned
Name
Title
Context
Betsy K Davis
Administrator
Met with Licensing Program Analyst during the inspection.
Dennise Alonso
Assistant Administrator
Met with Licensing Program Analyst during the inspection.
Unannounced complaint investigation visit conducted in response to allegations including facility disrepair, inadequate hydration of a resident resulting in dehydration, and staff providing discontinued medication to a resident.
Findings
The investigation found insufficient evidence to substantiate the allegations. Residents and staff reported comfortable temperatures and adequate hydration practices. Medication administration followed doctor's orders, and discontinued medication was not given after official discontinuation.
Complaint Details
The complaint investigation was unannounced and addressed three main allegations: facility disrepair due to lack of air conditioning, inadequate hydration of Resident #1, and administration of discontinued medication to Resident #1. Interviews with residents, staff, and review of logs and records found insufficient evidence to corroborate these allegations. The complaint was determined to be unsubstantiated.
Report Facts
Facility capacity: 180Resident census: 60Residents interviewed: 9Staff interviewed: 5Room temperature range: 72Room temperature range: 77Fluid intake log period: 9
Employees Mentioned
Name
Title
Context
David Sicairos
Licensing Program Analyst
Conducted the complaint investigation and interviews
Betsy K Davis
Administrator
Facility administrator interviewed during investigation
The visit was an unannounced complaint investigation conducted in response to an allegation that a resident sustained unexplained injuries while in care.
Findings
The investigation found that the resident in question did not reside at this facility but at a different skilled nursing home. The complaint was determined to be unfounded and was dismissed.
Complaint Details
The complaint alleged that a resident sustained unexplained injuries while in care. The complaint was found to be unfounded, meaning the allegation was false, could not have happened, and/or was without reasonable basis.
Report Facts
Facility capacity: 180Census: 59
Employees Mentioned
Name
Title
Context
Betsy Davis
Administrator
Met with Licensing Program Analyst during the investigation
An unannounced complaint investigation was conducted in response to multiple allegations received on 06/22/2021 regarding resident care and facility conditions at Broadview Residential Care Center.
Findings
The investigation found that the complaint was unfounded, meaning the allegations were false, could not have happened, or were without reasonable basis. The complaint was therefore dismissed after interviews and document review.
Complaint Details
The complaint included allegations that facility staff did not meet residents' hygiene needs, did not clean residents' rooms, charged residents for services not received, did not follow doctors' orders, left residents in bed all day causing pressure injuries, the facility was in disrepair, did not provide a safe environment, and had pests. The complaint was found to be unfounded.
Report Facts
Capacity: 180Census: 63
Employees Mentioned
Name
Title
Context
Betsy K Davis
Administrator
Met with during investigation and exit interview
Cynthia D Chan
Evaluator / Licensing Program Analyst
Conducted complaint investigation
Nina Galarza
Licensing Program Analyst
Conducted complaint investigation
Loading inspection reports...
Need Help?
Let us help you or a loved one find the perfect senior home.