Inspection Report
Follow-Up
Deficiencies: 2
Aug 27, 2025
Visit Reason
The Adult Care Licensure Section completed a follow-up survey from 08/26/25 to 08/27/25 to verify correction of previous deficiencies related to medication administration.
Findings
The facility failed to administer medications as ordered for one of five sampled residents, specifically Resident #1, involving a Symbicort inhaler and polyethylene glycol for constipation. The facility had not reordered these medications since May 2025 despite ongoing administration, and there was uncertainty among staff about medication cart audits and reordering responsibilities due to the absence of a Responsible Care Coordinator (RCC).
Deficiencies (2)
| Description |
|---|
| Failure to administer Symbicort inhaler as ordered due to lack of medication reorder since 05/22/25. |
| Failure to administer polyethylene glycol as ordered due to lack of medication reorder since 05/06/25. |
Report Facts
Medication administration opportunities for Symbicort inhaler: 62
Medication administration opportunities for Symbicort inhaler: 50
Inhalations remaining in Symbicort inhaler: 50
Medication administration opportunities for polyethylene glycol: 10
Medication administration opportunities for polyethylene glycol: 9
Polyethylene glycol packets remaining: 23
Inspection Report
Follow-Up
Deficiencies: 0
Aug 12, 2025
Visit Reason
Report of a Construction Section Biennial Follow Up Survey conducted to verify correction of previous deficiencies.
Findings
Deficiencies have been corrected. No further action is necessary.
Inspection Report
Follow-Up
Deficiencies: 1
Jun 2, 2025
Visit Reason
This is a Construction Section Biennial Follow Up Survey conducted to verify correction of previously identified deficiencies.
Findings
Deficiencies remain uncorrected related to the physical environment; specifically, the outside premises were not maintained in a clean and safe condition, with roofing shingles approximately 1' x 6' detached and sliding down the roof.
Deficiencies (1)
| Description |
|---|
| Outside premises were not maintained in a clean and safe condition; roofing shingles approximately 1' x 6' detached and sliding down the roof. |
Inspection Report
Annual Inspection
Deficiencies: 9
May 30, 2025
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey from 05/28/25 to 05/30/25 to assess compliance with adult care home regulations.
Findings
The facility was found deficient in multiple areas including unsecured oxygen cylinders posing safety hazards, medication aides lacking required training and employment verification, failure to notify mental health providers of resident behavioral incidents, incomplete documentation and administration of medications, and failure to report a resident's fall resulting in a lumbar compression fracture to the county Department of Social Services.
Deficiencies (9)
| Description | Severity |
|---|---|
| Facility failed to provide an environment free from hazards related to unsecured oxygen cylinders in residents' rooms. | — |
| Facility failed to ensure 2 of 3 sampled medication aides completed required medication training courses or had employment verification before administering medications. | Type B Violation |
| Facility failed to ensure 3 of 3 sampled staff had no substantiated findings on the North Carolina Health Care Personnel Registry upon hire. | — |
| Facility failed to ensure referral and follow-up to meet acute healthcare needs for a resident with aggressive behaviors; mental health provider was not notified of incidents. | Type B Violation |
| Facility failed to ensure documentation of physician orders and implementation for blood pressure checks for a resident. | — |
| Facility failed to ensure residents' right to privacy and to be free from physical abuse when another resident repeatedly entered a resident's room against his wishes and caused physical harm. | Type B Violation |
| Facility failed to administer medications as ordered for 3 sampled residents including pain medication, edema medication, vitamin supplement, anxiety medication, blood pressure medication, sleep aide, and stool softeners. | Type B Violation |
| Facility failed to ensure electronic medication administration records (eMAR) were accurate for 3 sampled residents including documentation of medication administration, PRN medication effects, and medication counts. | — |
| Facility failed to notify the County Department of Social Services of an incident involving a resident's fall resulting in a lumbar compression fracture and emergency department visit. | — |
Report Facts
Oxycodone tablets: 60
Oxycodone tablets administered: 18
Oxycodone tablets administered: 4
Vitamin A capsules: 30
Quetiapine tablets: 19
Donepezil tablets: 28
Atorvastatin tablets: 16
Melatonin tablets: 16
Sennosides-docusate tablets: 0
Magnesium oxide tablets: 0
Trazodone tablets: 13
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Medication Aide | Failed to complete required medication aide training and employment verification before administering medications. |
| Staff C | Medication Aide | Failed to complete required medication aide training and employment verification before administering medications. |
| Business Office Coordinator | Responsible for hiring medication aides and verifying medication aide training and Health Care Personnel Registry checks. | |
| Health Wellness Director | Responsible for scheduling medication aides for training and ensuring medication orders and medication cart accuracy. | |
| Administrator | Interviewed regarding knowledge of deficiencies and facility responsibilities. | |
| Medication Aide | MA | Multiple medication aides interviewed regarding medication administration and documentation deficiencies. |
| Resident Care Coordinator | RCC | Responsible for preparing medication aide schedules and reviewing hospital discharge summaries. |
| Personal Care Aide | PCA | Witnessed resident altercations and wandering behaviors. |
| Pharmacist | Provided information on medication orders and dispensing. | |
| Assistant Director of Clinical Services | Conducts medication aide training courses. | |
| Mental Health Provider | MHP | Notified late or not at all of resident behavioral incidents. |
| Primary Care Provider | PCP | Interviewed regarding expectations for medication administration and resident care. |
| Adult Home Specialist | AHS | Not notified of reportable incident involving resident fall and ED visit. |
Inspection Report
Follow-Up
Deficiencies: 4
Mar 4, 2025
Visit Reason
This is a Construction Section Biennial Follow Up Survey conducted to verify correction of previously identified deficiencies.
Findings
Deficiencies remain uncorrected related to the physical plant including outside premises maintenance, housekeeping and furnishings, electrical outlets in wet locations, and building equipment safety. Specific issues include missing escutcheon rings on sprinkler heads, peeling finishing tape, detached roofing shingles, trip hazards from carpet, and non-functioning ground fault interrupters.
Deficiencies (4)
| Description |
|---|
| Outside premises not maintained in a clean and safe condition, including missing escutcheon ring on sprinkler head, peeling finishing tape, and detached roofing shingles. |
| Walls, ceilings, and floors not kept clean and in good repair; finishing tape pulling away causing paint to flake; carpet unraveling creating trip hazard. |
| Not all electrical outlets in wet locations have functioning ground fault interrupters; outlet at D Hall Spa Toilet Room sink is not a GFCI outlet. |
| Failure to maintain building's fire safety systems; missing or dropped escutcheon rings on sprinkler heads creating holes in fire-resistant rated ceilings. |
Inspection Report
Annual Inspection
Deficiencies: 3
Feb 28, 2024
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey of Brookdale Chapel Hill to assess compliance with medication administration and staff qualifications.
Findings
The facility failed to ensure medication aides completed required training, administer medications as ordered for multiple residents, and maintain accurate medication administration records (eMAR). Deficiencies included missing medication aide training documentation, medication administration errors for three residents, and incomplete eMAR documentation for medication administration and effectiveness.
Deficiencies (3)
| Description |
|---|
| Staff A administered medications without documented completion of the required 5-hour medication aide training. |
| Failure to administer medications as ordered for 2 of 4 residents during medication pass and 1 of 5 residents for record review, including cholesterol medication, vitamin supplement, and seizure medication. |
| Inaccurate and incomplete electronic medication administration records (eMAR) for multiple residents, including missing documentation of medication administration and effectiveness for vitamin supplements and as-needed medications. |
Report Facts
Medication error rate: 7
Medication administration opportunities: 27
Lorazepam tablets signed out but not documented: 12
Lorazepam tablets dispensed: 30
Lorazepam tablets remaining: 9
Vitamin D3 tablets dispensed: 28
Vitamin D3 tablets remaining: 21
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Medication Aide | Failed to complete required 5-hour medication aide training and administered medications full-time |
| Health and Wellness Director | Responsible for ensuring medications were administered as ordered and entering medication orders into eMAR | |
| Executive Director | Unaware of medication administration deficiencies and responsible for oversight | |
| Business Office Coordinator | Responsible for ensuring staff personnel records were complete but did not audit records | |
| Primary Care Provider | Provided medication orders and noted facility should administer medications as ordered | |
| Medication Aide | Described medication administration procedures and acknowledged documentation lapses |
Inspection Report
Annual Inspection
Deficiencies: 4
May 20, 2022
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey on May 19-20, 2022 to assess compliance with regulations related to resident care, medication administration, nutrition, infection control, and other facility operations.
Findings
The facility was found deficient in multiple areas including failure to implement physician orders for TED hose application, failure to serve therapeutic diets as ordered for multiple residents, failure to administer a lidocaine patch as ordered, and failure to conduct daily resident temperature screenings as required by infection control policies during the COVID-19 pandemic.
Deficiencies (4)
| Description |
|---|
| Failure to ensure orders were implemented for TED hose application and removal for Resident #1. |
| Failure to ensure therapeutic diets were served as ordered for Residents #3, #5, #7, and #8. |
| Failure to administer lidocaine patch as ordered for Resident #3. |
| Failure to conduct daily temperature screenings of residents as required by CDC and state COVID-19 infection control guidelines. |
Report Facts
Residents sampled: 8
Lidocaine patches dispensed: 30
Lidocaine patches available: 10
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Personal Care Aide (PCA) | Interviewed regarding TED hose application and diet service | |
| Medication Aide (MA) | Interviewed regarding TED hose application and lidocaine patch administration | |
| Health Wellness Director (HWD) | Interviewed regarding TED hose application and infection control practices | |
| Administrator | Interviewed regarding TED hose application, diet service, medication administration, and infection control | |
| Cook | Interviewed regarding preparation and serving of therapeutic diets | |
| Registered Nurse (RN) | Interviewed regarding therapeutic diets and medication administration | |
| Dietary Manager | Interviewed regarding therapeutic diet preparation and service | |
| Pharmacist | Interviewed regarding lidocaine patch dispensing and use |
Inspection Report
Annual Inspection
Deficiencies: 3
May 23, 2019
Visit Reason
The Adult Care Licensure section conducted an annual and follow-up survey on 05/23/19 - 05/24/19 to assess compliance with regulations related to nutrition, food safety, medication administration, and therapeutic diets.
Findings
The facility failed to ensure food safety by not properly labeling, dating, or covering food items in storage. Additionally, the facility did not serve nutritional supplements as ordered to one resident and had inaccuracies in the electronic Medication Administration Record (eMAR) related to trazadone dosage for the same resident.
Deficiencies (3)
| Description |
|---|
| Foods were not labeled or dated, uncovered, or improperly cooled, including dry cereal, oatmeal, pancake syrup, cornbread mix, powdered food thickener, and various refrigerated and frozen items. |
| Nutritional supplements were not served as ordered to Resident #5; the resident did not receive Ensure three times a day as prescribed. |
| The electronic Medication Administration Record (eMAR) for Resident #5 was inaccurate, documenting administration of trazadone 100 mg instead of the prescribed 12.5 mg dosage, with medication aides unaware of the discrepancy. |
Report Facts
Food service sanitation score: 95
Number of residents sampled: 5
Trazadone doses left: 26
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Cook | Interviewed about food labeling and covering practices; one cook did not know ready-to-eat items needed dating. | |
| Dining Service Manager | Interviewed about food labeling requirements and kitchen oversight; unaware why dating stickers were not used. | |
| Administrator | Interviewed about food safety and nutritional supplement policies; stated leftover foods should be discarded and that she did not check food item dates daily. | |
| Medication Aide | Multiple medication aides interviewed; unaware of nutritional supplement order and documented incorrect trazadone dosage on eMAR. | |
| Registered Nurse (RN) | Interviewed about eMAR entry and audits; could not recall entering Resident #5's information and was unaware of dosage errors. | |
| Pharmacist | Provided information about trazadone orders and packaging; confirmed no order for 100 mg trazadone. | |
| Physician's Office Representative | Confirmed trazadone 12.5 mg order and nutritional supplement order for Resident #5. |
Inspection Report
Capacity: 38
Deficiencies: 7
Apr 3, 2019
Visit Reason
This facility was surveyed for conformance with the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds and applicable portions of the 1996 (1997 Revision) Edition of the North Carolina Building Code(s), Institutional Occupancy, and the 1996 Rules for Licensing of Adult Care Homes of Seven or More Beds in effect at the time of initial licensure.
Findings
Multiple deficiencies were cited including failure of magnetically locking exit doors to release upon fire alarm activation, damaged interior walls and ceilings, excessive particulate build-up on return-air grilles, stored items preventing adequate sprinkler coverage, rusted door and frame in exterior storage room, and non-operational bathroom exhaust ventilation in 'B' Hall.
Deficiencies (7)
| Description |
|---|
| Magnetically locking exit doors did not release upon fire alarm activation at 'C' Hall exit door, 'D' Hall exit door, and Front Lobby exit door. |
| Interior wall sheetrock severely damaged behind new water heater in Sprinkler Riser Room. |
| Interior ceilings not maintained in good repair; refrigerant lines penetrating roof/ceiling assembly not adequately fire protected in 'C' & 'D' Halls Mechanical Closets. |
| Excessive particulate build-up on return-air grilles in all bathrooms of 'A', 'B', 'C', and 'D' Halls. |
| Stored items on top shelves less than 18 inches from ceiling preventing adequate sprinkler coverage in Kitchen Pantry Storage Room and Exterior Storage Room. |
| Door and frame rusted and in disrepair at Exterior Storage Room. |
| Bathroom exhaust ventilation system not in operation for all bathrooms in 'B' Hall. |
Report Facts
Licensed bed capacity: 38
Inspection Report
Capacity: 38
Deficiencies: 4
May 24, 2017
Visit Reason
The facility was surveyed for conformance with the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds and applicable portions of the 1996 (1997 Revision) Edition of the North Carolina Building Code(s), Institutional Occupancy, and the 1996 Rules for Licensing of Adult Care Homes of Seven or More Beds in effect at the time of initial licensure.
Findings
The survey identified deficiencies related to physical plant maintenance including hazards such as a floor drain grate below floor level creating a tripping hazard, gaps and penetrations in fire resistant rated ceilings compromising fire safety, doors that do not close and latch properly to contain fire and smoke, and unsafe electrical equipment use such as a power strip used as an extension cord.
Deficiencies (4)
| Description |
|---|
| Floor drain grate approximately ½" below surrounding floor level creating a tripping hazard in the common bathroom/shower in 'D' Hall. |
| Penetrations and gaps in fire resistant rated ceilings including detached supply air grilles in the kitchen and missing escutcheons for fire sprinkler heads in 'B' Hall and Program Coordinator's Office bathroom. |
| Cross corridor double door in 'D' Hall does not completely close and latch due to one leaf contacting the other door. |
| Use of a power strip as an extension cord to power electrical equipment in 'C' Hall, Old Med Room. |
Report Facts
Total licensed capacity: 38
Inspection Report
Annual Inspection
Deficiencies: 1
Jun 15, 2016
Visit Reason
The Adult Care Licensure Section conducted an annual survey of the facility on 06/14/16 - 06/15/16 to assess compliance with infection prevention requirements for medication aides.
Findings
The facility failed to ensure that 2 of 2 medication aides completed the required annual state medication aide infection control training. Observations, record reviews, and interviews confirmed lack of documentation of recent infection control training for Staff A and Staff B.
Deficiencies (1)
| Description |
|---|
| Failure to ensure that medication aides completed the annual state medication aide infection control training as required by G.S. 131D-4.5B. |
Inspection Report
Follow-Up
Deficiencies: 1
Sep 22, 2015
Visit Reason
This report is of a follow-up survey conducted to verify correction of previously identified deficiencies at the facility.
Findings
The follow-up survey revealed that not all deficiencies were corrected. Specifically, the facility failed to maintain HVAC ventilation grilles and associated dampers, with excessive dust accumulation and activated radiation dampers noted.
Deficiencies (1)
| Description |
|---|
| Facility failed to maintain HVAC ventilation grilles and associated dampers, with excessive accumulation of dust/lint and activated radiation dampers. |
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Bob Getchell | Conducted the follow-up survey on September 22, 2015. |
Inspection Report
Follow-Up
Deficiencies: 1
Aug 7, 2015
Visit Reason
This report is of a follow-up survey conducted to verify correction of previously identified deficiencies at the facility.
Findings
The follow-up survey revealed that not all deficiencies were corrected; specifically, the facility failed to maintain HVAC ventilation grilles and associated dampers, which had an excessive accumulation of dust and lint throughout the facility.
Deficiencies (1)
| Description |
|---|
| Facility failed to maintain HVAC ventilation grilles and associated dampers, resulting in excessive accumulation of dust/lint. |
Inspection Report
Census: 38
Capacity: 38
Deficiencies: 22
Apr 22, 2015
Visit Reason
Biennial Construction Survey conducted to assess compliance with physical plant requirements, fire safety, housekeeping, and other regulatory standards for an adult care home.
Findings
Multiple physical plant deficiencies were identified including lack of proper delayed egress signage, incomplete fire sprinkler coverage, loose hand grips in bathrooms, obstructed corridors, inadequate housekeeping, missing fire extinguisher inspection documentation, incomplete fire safety rehearsals, electrical safety issues, fire door malfunctions, ventilation problems, and presence of prohibited portable electric heaters.
Deficiencies (22)
| Description |
|---|
| Delayed egress doors lacked required signage. |
| Furnace Room on D-Wing not protected by automatic fire sprinkler system. |
| Loose hand grips at commodes, tubs, and showers affecting resident safety. |
| Corridors obstructed by unattended medication cart reducing exit path width. |
| Facility failed to maintain walls, ceilings, and floors in clean and good repair; sticky floors noted. |
| HVAC ventilation grilles and dampers had excessive dust/lint accumulation and were not maintained. |
| Refrigerator with faded electrical cord and missing outlet cover plate found. |
| No documentation of monthly fire extinguisher inspections for five months. |
| Fire plan rehearsals missing documentation for certain shifts and limited rehearsal descriptions. |
| Ground-fault circuit interrupter (GFCI) receptacle failed to trip in courtyard between B and B Wings. |
| Fire sprinkler riser bypassed; Fire Watch implemented. |
| Smoke barrier doors did not close completely or latch properly, producing unacceptable gaps. |
| Breaches in fire-resistance-rated construction including missing radiation dampers and unsealed penetrations. |
| Commercial kitchen hood fire extinguishing system lacked required inspections and documentation. |
| Exit sign not working on normal power at rear kitchen door. |
| Fire sprinkler escutcheon plates missing or not covering holes, allowing smoke and heat passage. |
| Fire sprinkler heads obstructed by lint in Bedroom A8. |
| Electrical panels obstructed and had open slots without breakers or blanks. |
| Corridor doors held open by devices preventing rapid closing and latching. |
| Missing door handles on doors in A-Wing Shower Room Dirty Linen Closet. |
| Portable electric heater found in Executive Director Office, prohibited by regulation. |
| Exhaust ventilation inadequate or missing in multiple areas including toilet rooms, laundry closets, and housekeeping closets. |
Report Facts
Residents served: 38
Fire extinguisher inspection months missing: 5
Fire plan rehearsal missing documentation: 2
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