Inspection Reports for Brookdale Corona

The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE) to assess compliance with licensing requirements.

The facility was found to be operating within its approved capacity, maintaining safe and clean conditions, with sufficient staffing and proper care practices. No deficiencies were cited during this inspection.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 2024-02-23 regarding staff not treating a resident with dignity or respect, resident injury due to staff neglect, unmet resident needs, illegal eviction, and refund issues.

The investigation substantiated that Staff #6 did not treat Resident #1 with dignity or respect, resulting in a deficiency citation. Other allegations including resident injury due to staff neglect, unmet resident needs, illegal eviction, and refund issues were found to be unsubstantiated due to insufficient evidence.

The complaint investigation was substantiated for the allegation that staff did not treat resident with dignity or respect. Other allegations including resident injury due to staff neglect, unmet resident needs, illegal eviction, and refund issues were unsubstantiated. Staff #6 was suspended and later terminated due to inaccurate incident reporting and failure to treat the resident properly.

Unannounced complaint investigation visit conducted due to multiple allegations received regarding resident care at Brookdale Corona facility.

The investigation found insufficient evidence to substantiate allegations that staff failed to keep residents clean and dry, provide timely colostomy care, maintain rooms free of malodors, prevent residents from hitting others, or speak to residents appropriately. All allegations were unsubstantiated at this time.

The complaint included five allegations: staff not ensuring residents are kept clean and dry, not providing timely colostomy care, not maintaining rooms free of malodors, not preventing residents from hitting others, and not speaking to residents appropriately. The investigation involved interviews with residents and staff, file reviews, and observations. All allegations were found unsubstantiated.

The visit was an unannounced required comprehensive annual inspection conducted by Licensing Program Analysts to assess compliance with regulations at the facility.

The facility was generally operating within approved capacity and maintained physical plant standards, but deficiencies were cited related to a non-functioning resident signal system pull cord, lack of a current first aid manual, and medications not administered according to physician directions with missing medications observed.

Licensing Program Analyst Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the residents in care, including observation of the facility inside and outside, food supply, medications, physical plant, and residents.

No safety hazards were observed and no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations during the visit.

The visit was an unannounced complaint investigation triggered by a complaint received on 2020-06-05 regarding the facility staff not providing a resident's authorized representative with copies of the resident's records.

The investigation found that the individual requesting the resident's records was not legally authorized to receive them due to the status of the primary individual listed on the resident’s durable power of attorney. The complaint was deemed unsubstantiated and no deficiencies were cited during the visit.

The complaint was unsubstantiated. Although the allegation may have happened or is valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur.

The visit was an unannounced required comprehensive annual inspection conducted by the Licensing Program Analyst to assess compliance with regulations.

The facility was found to be operating within approved capacity and in safe, clean conditions with no deficiencies cited. Client files, staff files, and medication administration were reviewed and found compliant.

An unannounced complaint investigation visit was conducted in response to allegations received on 06/05/2020 regarding staff neglect resulting in a resident's death and improper authorization for hospice placement.

The investigation found no evidence to substantiate the allegations. Interviews and record reviews indicated the resident's death was due to Cerebral Vascular Disease and hospice services were properly authorized with physician orders and power of attorney consent. No deficiencies were cited during the visit.

The complaint investigation was unsubstantiated. Allegations included staff neglect causing resident death and improper authorization for hospice placement. Evidence did not support these claims.

An unannounced case management visit was conducted following a Department Complaint Investigation on 06/11/2020 regarding failure to provide care and services needed to meet resident R1's needs.

The investigation found that resident R1 did not receive necessary wound care and home health treatment from at least January 21, 2020, until February 5, 2020, resulting in a deficiency citation for failure to provide adequate care and supervision.

The visit followed a complaint investigation (complaint control number 18-AS-20200605103755) that found R1 was not provided with needed care and services, including wound care and home health treatment.

An unannounced complaint investigation was conducted in response to an allegation that staff were not providing access to a resident's records.

The investigation found that the party requesting the resident's records was not authorized under the resident's Durable Power of Attorney, and no release of information was signed. Documentation showed that records were provided when legally required. The complaint was determined to be unsubstantiated due to insufficient evidence.

The complaint alleged that staff were not providing access to a resident's records. The allegation was found to be unsubstantiated as the requesting party was not authorized and no violation was proven.

An unannounced complaint investigation visit was conducted to investigate the allegation that facility staff abandoned a resident.

The investigation found no evidence to substantiate the allegation that the facility staff abandoned the resident. The resident was sent to the hospital multiple times but was accepted back with a medical diagnosis. No deficiencies were cited during the visit.

The complaint alleged that facility staff abandoned a resident by not allowing the resident to return due to a medical diagnosis. The allegation was deemed unsubstantiated based on the evidence reviewed.

The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2021-02-04 regarding resident care issues at Brookdale Corona facility.

The investigation found one substantiated deficiency related to failure to inform the resident's responsible party about updates to the personal service plan. Other allegations regarding residents being left in soiled diapers, removal of a resident's cane, and failure to provide resident records were unsubstantiated.

The complaint included allegations that a resident was left in soiled diapers for a prolonged time, the resident's cane was taken away by facility staff, and the facility did not provide a copy of the resident's records to the responsible party. The allegation that the responsible party was not provided with a detailed explanation of additional care services was substantiated. The other allegations were unsubstantiated.

The inspection was an unannounced complaint investigation visit triggered by a complaint alleging that staff do not provide proper food service to residents in care.

The investigation included interviews with residents and staff, a tour of the facility, and review of documentation. It was found that residents receive three meals and snacks daily, meals are served timely and at correct temperatures, and the allegation was unsubstantiated due to lack of preponderance of evidence.

The complaint alleged improper food service to residents. The allegation was investigated and found unsubstantiated.

The visit was an unannounced annual inspection limited to infection control, conducted as a required one-year review.

The facility was found to be successfully incorporating COVID-19 infection control best practices, including availability of hand sanitizer, stocked bathrooms, posted signage for infection control, and an abundant supply of PPE. Staff have been fit tested for N95 masks as confirmed by the Executive Director.

An unannounced complaint investigation visit was conducted in response to allegations that staff failed to address a resident's change in medical condition and failed to seek timely medical attention for the resident while in care.

The investigation found that staff administered 'as needed' medication to the resident but failed to notify the facility nurse when the medication was ineffective. The facility nurse did not notify the resident's physician or responsible party of the change in condition in a timely manner. These allegations were substantiated based on interviews and documentation.

The complaint investigation was substantiated. Allegations included failure to address a resident's change in medical condition and failure to seek timely medical attention. The preponderance of evidence supported these findings.

The inspection was a case management visit conducted in conjunction with complaint control number 18-AS-20200629144235 to review compliance with reporting requirements related to incidents threatening resident welfare.

The facility failed to submit special incident reports (SIRs) for several incidents documented in Resident 1's file, which poses a potential risk to residents in care. A deficiency was cited for this failure to meet reporting requirements.

The visit was conducted in conjunction with complaint control number 18-AS-20200629144235. The deficiency involved failure to submit required incident reports, posing a potential risk to residents.

This unannounced visit was conducted to investigate a complaint alleging that a resident wandered away due to lack of supervision.

The investigation substantiated the complaint that Resident 1 left the facility unsupervised on 07/20/2021. The facility failed to meet the requirement to monitor exits, as evidenced by the resident walking out without facility knowledge.

Complaint was substantiated based on evidence that Resident 1 left the community unsupervised on 07/20/2021.

An unannounced annual inspection was conducted with an emphasis on infection control to evaluate the facility's compliance with Community Care Licensing guidelines.

The inspection found no deficiencies; the facility demonstrated adequate infection control measures including sufficient hand hygiene supplies, cleaning provisions, and a designated infection control lead. The facility also has plans for COVID-19 testing, isolation, and monitoring.

The visit was an unannounced complaint investigation triggered by a complaint received on 2020-12-18 regarding inadequate food service.

The complaint was investigated through interviews with the reporting party and the administrator. The complaint was found to be unfounded, meaning the allegation was false or without reasonable basis, and no deficiencies were cited.

The complaint was determined to be unfounded and dismissed after investigation.