Inspection Reports for Brookdale Diablo Lodge

The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements.

The facility was found to be in compliance with no deficiencies cited. The inspection included a tour of resident apartments and common areas, review of staff and resident records, and verification of safety and environmental conditions.

Unannounced complaint investigation visit conducted in response to allegations received on 2025-01-31 regarding resident care concerns including cleanliness, soiled clothing, and feeding assistance.

The investigation included interviews with residents and file reviews, with no specific resident identified. All residents expressed satisfaction with care, and no concerns were observed. The allegations were unsubstantiated due to lack of preponderance of evidence. No deficiencies were cited.

The complaint involved multiple allegations about staff not ensuring residents' rooms were kept clean, leaving residents in soiled clothing for extended periods, and not providing feeding assistance. The complaint was found to be unsubstantiated.

The inspection was conducted as a result of a priority 1 complaint to perform a Health & Safety inspection.

The Licensing Program Analyst toured the facility and found no deficiencies. All safety measures including hot water temperature, food supplies, medication storage, smoke detectors, carbon monoxide detectors, first-aid kit, and fire extinguisher were in compliance.

The visit was triggered by a priority 1 complaint. No deficiencies were cited during the visit.

The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate the facility's compliance with regulatory standards.

The facility was toured and inspected, including resident apartments and common areas. All safety measures such as fire clearance, lighting, temperature, and emergency preparedness were found to be adequate. No deficiencies were cited during the visit.

An unannounced complaint investigation was conducted in response to multiple allegations regarding personal rights violations at Brookdale Diablo Lodge.

The investigation reviewed multiple allegations including inadequate record keeping, failure to address medical condition changes, injuries from falls, failure to follow care plans, improper incident reporting, inadequate care and supervision, and questionable death. After interviews and document reviews, all allegations were found to be unsubstantiated or unfounded due to lack of preponderance of evidence.

The complaint investigation was unsubstantiated for all allegations including inadequate record keeping, failure to address medical condition changes, injuries from falls, failure to follow care plans, improper incident reporting, inadequate care and supervision. The allegation of questionable death was found to be unfounded based on the death certificate indicating death due to chronic congestive heart failure and coronary artery disease, unrelated to neglect by the facility.

The inspection was an unannounced 1-Year Annual Required visit conducted to evaluate compliance with regulatory requirements at the facility.

The facility was generally compliant with safety and operational standards, including fire clearance, medication storage, and staff training. However, deficiencies were noted regarding the improper storage of PRN medications in residents' apartments, posing immediate health and safety risks.

The inspection was an unannounced complaint investigation visit conducted to investigate allegations regarding the facility elevator backup power, staff emergency procedures during a power outage, and staff training on those procedures.

The investigation found that the facility elevator does meet backup power requirements, staff followed emergency procedures during the power outage on 07/01/2023, and staff were extensively trained on emergency procedures. The allegations were determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint included allegations that the facility elevator does not meet backup power requirements, staff did not follow emergency procedures during a power outage, and staff were not trained on emergency procedures during a power outage. The complaint was found to be unsubstantiated.

The inspection was an unannounced complaint investigation visit triggered by a complaint alleging the facility did not have proper provisions for residents in the event of a power outage.

The investigation found that the facility had implemented its Emergency Disaster Plan during the power outage and residents were provided with back-up oxygen tanks. There was insufficient evidence to substantiate the allegation, and the complaint was determined to be unsubstantiated.

The complaint alleged that the facility did not have proper provisions for residents during a power outage. The allegation was unsubstantiated due to lack of preponderance of evidence.

The inspection visit was conducted as an unannounced complaint investigation following a complaint received on 2021-11-29 alleging staff did not assist a resident with her incontinence and that the temperature was below the regulated limit.

The investigation found no preponderance of evidence to substantiate the allegations. Staff interviews indicated residents are checked every two hours and respond to call buttons, and temperature controls in apartments were within regulated limits with smart thermostats set between 65 and 81 degrees Fahrenheit.

The complaint was unsubstantiated based on investigation findings, including staff interviews and observations of temperature controls. No violation was proven.

The inspection was conducted as a result of a Priority 1 complaint to perform a Health & Safety inspection at the facility.

The inspection found unlocked cleaning supplies, bug spray, bleach, gardening tools, oxyclean, and comet in residents' apartments, posing an immediate health and safety risk. Other areas such as hot water temperature, food supply, medication storage, smoke detectors, and fire extinguishers were compliant.

The visit was triggered by a Priority 1 complaint. The deficiency related to unlocked hazardous items was cited and poses an immediate health and safety risk to persons in care.

Unannounced infection control inspection conducted as part of the required 1-year visit to assess compliance with infection control and safety regulations.

The facility generally complied with infection control protocols including PPE use, screening, and sanitation. One deficiency was observed: two portable oxygen tanks in a resident's apartment were not secured with stands, posing a potential health and safety risk.

An unannounced case management visit was conducted to deliver findings related to a complaint investigation.

A deficiency was observed where S4 was not associated with the facility or other sister facilities, violating California Code of Regulations, Title 22, posing a potential health and safety risk.

The visit was complaint-related and involved a complaint investigation to deliver findings. The deficiency was substantiated as the licensee did not comply with criminal record clearance requirements by not associating S4 to the facility.

The inspection was an unannounced complaint investigation conducted due to allegations that the facility was not kept clean, staff did not assist a resident with hygiene needs, and the facility was malodorous.

The investigation substantiated the allegation that the facility was not kept clean, specifically that a resident's room was uncleaned posing a potential health and safety risk. However, allegations regarding lack of hygiene assistance and malodorous conditions were unsubstantiated due to insufficient evidence.

The complaint investigation was substantiated for the allegation that the facility was not kept clean. The allegations that staff did not assist the resident with hygiene needs and that the facility was malodorous were unsubstantiated.

The visit was an unannounced Infection Control Inspection conducted as a required 1-year routine inspection.

The inspection found the facility to be compliant with infection control standards, including proper PPE use, adequate food supply, and universal screening procedures. No deficiencies were cited during the visit.