Inspection Reports for Brookdale High Point North

NC, 27265

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Deficiencies per Year

12 9 6 3 0
2015
2016
2017
2019
2021
2023
2024
2025
Moderate Unclassified

NC DHSR Star Rating History

DateRatingScoreMeritsDemeritsType
Dec 16, 2024
100.54.54Annual Inspection
Jul 6, 2023
97.55.58Annual Inspection
Oct 25, 2021
102.54.52Annual Inspection
May 18, 2020
95.5010Monitoring Visit
Sep 20, 2017
105.55.50Annual Inspection
May 18, 2016
956.250Follow-Up Inspection
Feb 10, 2016
88.751.257.5Follow-Up Inspection
Sep 28, 2015
954.59.5Annual Inspection
Feb 19, 2013
102.54.52Annual Inspection
Dec 16, 2010
102.54.52Annual Inspection
Feb 25, 2010
102.251.250Follow-Up Inspection
Jan 14, 2010
1014.53.5Annual Inspection
Inspection Report Follow-Up Deficiencies: 0 Jun 11, 2025
Visit Reason
Follow Up Construction Survey conducted based on the acceptable Plan of Correction received on May 28, 2025, for the Biennial Construction Follow Up Survey.
Findings
All previously cited deficiencies from the prior survey are noted as being corrected, and no further action is required.
Employees Mentioned
NameTitleContext
Tod HancockConducted the Follow Up Construction Survey by documentation.
Inspection Report Follow-Up Deficiencies: 2 Apr 15, 2025
Visit Reason
The visit was a Construction Section Biennial Follow Up Survey to assess correction of previously identified deficiencies.
Findings
Deficiencies remain uncorrected related to the electrical system; specifically, two exterior ground-fault circuit-interrupter (GFCI) electrical power receptacles near HVAC compressors failed to trip when tested.
Deficiencies (2)
Description
Exterior near HVAC Compressor #1 - the wall mounted ground-fault circuit-interrupter (GFCI) electrical power receptacle did not trip when tested.
Exterior near HVAC Compressor #4 - the wall mounted ground-fault circuit-interrupter (GFCI) electrical power receptacle did not trip when tested.
Inspection Report Capacity: 102 Deficiencies: 12 Nov 7, 2024
Visit Reason
This is a Construction Section Biennial Survey conducted to assess compliance with physical plant requirements, building codes, and fire safety standards for an adult care home licensed for 102 residents.
Findings
Multiple deficiencies were identified including missing fire sprinkler heads, failure to submit construction documents for remodeling, unsafe outside premises, poor housekeeping and maintenance issues, unsafe building equipment and fire safety systems, and inadequate fire safety equipment maintenance.
Deficiencies (12)
Description
Fire sprinkler system failed to meet code requirements; missing sprinkler head at side entrance porch near Bedroom 20.
Failure to submit construction documents and specifications for review and approval when undertaking remodeling.
Outside grounds not maintained in a safe condition; gypsum skim coat finish falling off ceiling near Bedroom 9.
Mechanical systems not kept clean and in good repair; excessive dust/lint on exhaust ventilation grilles in Bedrooms 6 and 27.
Compressed gas cylinders not properly secured; portable medical oxygen cylinder in Bedroom 27 standing unsecured.
Building emergency equipment not maintained in safe and operating condition; exit signs near Resident Program Coordinator Office and Bedroom 40 did not illuminate on backup power.
Fire safety compromised by unapproved sealing of penetrations with orange foam in Mechanical Room near Bedroom 17 and Maintenance Office.
Electrical system deficiencies; GFCI receptacles near HVAC Compressors #1 and #4 did not trip when tested; multiplug adaptor without overcurrent protection found in Maintenance Office.
Fire sprinkler escutcheon plates dropped exposing openings in ceilings of Bedrooms 19, 27, and Kitchen Freezer.
Fire safety equipment maintenance issues; missing fire extinguisher cabinet door handle, incomplete monthly inspections of portable fire extinguishers, and blocked access to kitchen fire extinguisher.
Inadequate supply of spare fire sprinkler heads; none available in sprinkler riser room except those used in attic.
Corridor doors blocked or held open by unapproved devices, such as door wedge at Resident Program Coordinator Office, compromising fire/smoke containment.
Report Facts
Licensed capacity: 102
Employees Mentioned
NameTitleContext
Ed MillerConstruction SurveyorConducted the Construction Section Biennial Survey on November 7, 2024.
Maintenance DirectorInterviewed regarding fire alarm system replacement and lack of submitted plans.
Inspection Report Follow-Up Deficiencies: 3 Oct 31, 2024
Visit Reason
The Adult Care Licensure Section conducted a follow-up and annual survey from October 29, 2024 to October 31, 2024 to assess compliance with therapeutic diet orders and medication administration.
Findings
The facility failed to serve therapeutic diets as ordered for 2 of 3 sampled residents and failed to ensure medications were administered as ordered for 2 of 5 sampled residents, including errors with blood pressure monitoring for medication administration and incorrect administration of a nasal spray.
Deficiencies (3)
Description
Failed to serve therapeutic diets as ordered by the physician for 2 of 3 residents (#1 and #2), including serving brown rice instead of white rice and serving regular potato chips and Boston crème pie instead of diet-appropriate foods.
Failed to ensure medications were administered as ordered for 2 of 5 residents (#1 and #5), including failure to hold bumetanide based on blood pressure parameters and administering discontinued diabetes medications.
Incorrect administration of calcitonin nasal spray for Resident #5, administering two sprays daily instead of one spray in alternating nostrils daily as per manufacturer instructions.
Report Facts
Residents with therapeutic diet errors: 2 Residents with medication administration errors: 2 Doses of glimepiride administered after discontinuation: 25 Doses of pioglitazone administered after discontinuation: 13 Remaining tablets of glimepiride 4 mg: 37 Remaining tablets of pioglitazone 30 mg: 18 Bumetanide doses administered without documented BP values: 26 Bumetanide doses administered without documented BP values: 31
Employees Mentioned
NameTitleContext
Health and Wellness DirectorHealth and Wellness Director (HWD)Responsible for medication audits, entering orders into eMAR, and ensuring medications were administered correctly.
Dietary ManagerDietary Manager (DM)Responsible for preparing residents' meal plates according to therapeutic menus.
AdministratorAdministratorExpected staff to serve diets as ordered and use therapeutic diet lists and menus.
Medication AideMedication Aide (MA)Administered medications as displayed on eMAR, did not routinely review medication orders.
Primary Care ProviderPrimary Care Provider (PCP)Ordered therapeutic diets and medication changes, including discontinuation of diabetes medications.
Inspection Report Annual Inspection Deficiencies: 4 May 18, 2023
Visit Reason
The Adult Care Licensure Section conducted an annual and a follow-up survey from 05/16/23 to 05/18/23 to assess compliance with health care regulations and resident care standards.
Findings
The facility failed to ensure adequate referral and follow-up for residents' health care needs, including podiatry care and notification of abnormal blood sugar readings. Deficiencies were found in implementing physician orders, conducting licensed health professional support evaluations quarterly, and administering medications as ordered, including glucose tablets, pain medication, inhalers, and topical creams.
Deficiencies (4)
Description
Failed to ensure referral and follow-up to meet health care needs related to podiatry care and notification of abnormal fingerstick blood sugar readings.
Failed to implement physician orders for rechecking fingerstick blood sugar within 30 to 60 minutes after low readings.
Failed to complete Licensed Health Professional Support evaluations quarterly for inhalation medication and oxygen administration.
Failed to administer medications as ordered, including glucose tablets for low blood sugar, acetaminophen for pain, inhaler medication, and moisture barrier cream.
Report Facts
Fingerstick blood sugar readings below 60: 2 Fingerstick blood sugar readings above 450: 5 Glucose chewable tablets dispensed: 10 Acetaminophen tablets dispensed: 60 Symbicort inhalers dispensed: 2 Symbicort inhalations remaining: 15 Moisture barrier cream tube: 1
Inspection Report Annual Inspection Deficiencies: 2 Sep 30, 2021
Visit Reason
The Adult Care Licensure Section conducted an Annual Survey and a Complaint investigation on 09/28/21-09/30/21 with an exit conference via telephone on 09/30/21.
Findings
The facility failed to ensure competency validation for Licensed Health Professional Support tasks for 2 of 4 sampled staff, and failed to ensure referral and follow-up to meet healthcare needs for 2 of 5 sampled residents related to medication administration and treatment refusals and failure to notify providers as ordered.
Complaint Details
Complaint investigation was conducted as part of the visit. The complaint involved failure to ensure competency validation of staff and failure to meet healthcare needs of residents including medication administration and provider notification.
Deficiencies (2)
Description
Failed to ensure 2 of 4 sampled staff were competency validated for Licensed Health Professional Support tasks by return demonstration including obtaining fingerstick blood sugar checks prior to performing these tasks on diabetic residents.
Failed to ensure referral and follow-up to meet healthcare needs for 2 of 5 sampled residents related to failure to administer ordered treatments and failure to notify providers of critical blood sugar values and medication refusals.
Report Facts
Staff competency validation: 2 Residents with healthcare follow-up issues: 2 Fingerstick blood sugar checks documented by Staff A: 14 Fingerstick blood sugar checks documented by Staff A: 24 Fingerstick blood sugar checks documented by Staff B: 25 Fingerstick blood sugar checks documented by Staff B: 24 Fingerstick blood sugar checks documented by Staff B: 23 Resident #4 FSBS results below 80: 20 Resident #4 FSBS results below 80 without documented treatment: 18 Resident #4 FSBS results below 80: 9 Resident #4 FSBS results below 80 without documented treatment: 8 Resident #3 Miralax refusals: 9 Resident #3 Miralax refusals: 7 Resident #3 Miralax refusals: 14 Resident #3 Eucerin lotion refusals: 1 Resident #3 Eucerin lotion refusals: 7 Resident #3 Eucerin lotion refusals: 7
Employees Mentioned
NameTitleContext
Staff AMedication AideNamed in competency validation deficiency for LHPS tasks
Staff BMedication AideNamed in competency validation deficiency for LHPS tasks
Health and Wellness DirectorHealth and Wellness DirectorResponsible for LHPS competency validation and communication with providers; no longer employed at time of survey
AdministratorAdministratorInterviewed regarding LHPS competency validation and medication refusal policies
Resident Care DirectorResident Care DirectorInterviewed regarding provider notification and medication refusals
Corporate NurseCorporate NurseInterviewed regarding interim HWD role and responsibilities
Inspection Report Follow-Up Deficiencies: 1 Sep 6, 2019
Visit Reason
This is a Biennial Follow Up Construction Survey to address previously cited deficiencies from the Biennial Construction Survey that require corrective action and a new Plan of Correction.
Findings
The facility failed to maintain ceilings in good repair, specifically sheetrock joint finishes damaged due to water migration at the front entry porch (both main and side entries).
Deficiencies (1)
Description
Facility failed to maintain ceilings in good repair with sheetrock joint finishes damaged due to water migration at front entry porch.
Inspection Report Follow-Up Deficiencies: 3 Jul 3, 2019
Visit Reason
This is a Biennial Follow Up Construction Survey to verify correction of previously cited deficiencies from the Biennial Construction Survey.
Findings
The facility failed to maintain ceilings in good repair due to water damage, had multiple doors in disrepair, and lacked mechanical exhaust ventilation in designated areas including bathrooms in the 200 Hall.
Deficiencies (3)
Description
Failed to maintain ceilings in good repair; sheetrock joint finished damaged due to water migration in Room #13 and Front Entry Porch.
Failed to maintain building in good repair; Dining/Kitchen Entry door, Kitchen/Pantry door, and Sprinkler Riser Room door & frame are in disrepair.
Failed to provide mechanical exhaust ventilation in designated areas; no mechanical exhaust ventilation in bathrooms in the 200 Hall.
Inspection Report Routine Capacity: 102 Deficiencies: 8 May 2, 2019
Visit Reason
The visit was a Construction Section Biennial Survey to assess compliance with the 1996 and applicable portions of the 2005 Rules for Licensing Adult Care Homes and the 1996 North Carolina State Building Code for a Home for the Aged licensed for 102 residents.
Findings
Multiple deficiencies were cited related to physical plant maintenance including damaged ceilings due to water migration, unsecured hazardous items, malfunctioning fire safety equipment, excessive particulate buildup in HVAC grilles, unsecured plumbing fixtures, damaged doors, and inadequate mechanical exhaust ventilation.
Deficiencies (8)
Description
Failed to maintain ceilings in good repair due to water damage in Room #13 and Front Entry Porch.
Facility not maintained free of obstructions and hazards; unsecured 48" helium gas tank in General Store Room.
Failed to maintain fire safety components in safe and operating condition; malfunctioning ceiling smoke detector and non-illuminating emergency light.
Failed to maintain HVAC components; excessive particulate buildup on corridor and kitchen return-air grilles.
Failed to maintain electrical fixtures; exterior ceiling light not secured at Main Entry Porch.
Failed to maintain plumbing fixtures; toilet fixture not secured to floor in Room #1.
Failed to maintain building; damaged doors that do not latch at Dining/Kitchen Entry, Kitchen/Pantry, and Sprinkler Riser Room.
Failed to provide mechanical exhaust ventilation in Mechanical/Janitor Closet and maintain exhaust ventilation system; motor removed and not replaced in Kitchen/Storage Room.
Report Facts
Licensed capacity: 102 Height of hazardous gas tank: 48
Inspection Report Census: 102 Deficiencies: 11 Apr 12, 2017
Visit Reason
This was a Construction Section Biennial Survey conducted to assess compliance with the 1996 and 2005 Rules for Licensing of Adult Care Homes and the 1996 North Carolina State Building Code for a Home for the Aged facility.
Findings
Multiple deficiencies were cited including unsecured janitor closets with hazardous substances accessible to residents, floors not maintained in good repair creating tripping hazards, excessive dust accumulation on ventilation grilles, incomplete documentation of fire safety rehearsals, emergency equipment and fire safety systems not maintained in safe and operating condition, obstructed fire sprinkler heads, and failure to maintain electrical systems and building components as originally intended.
Deficiencies (11)
Description
Janitor's closets not locked, hazardous cleaning supplies accessible to residents.
Floors not smooth, non-skid, or in good repair; tripping hazard due to raised electrical outlets under carpet.
Facility not maintained free of hazards; excessive dust/lint accumulation on ventilation grilles and radiation dampers.
Fire safety rehearsals not fully documented; lack of description of rehearsal activities.
Building emergency equipment not maintained in safe and operating condition; exit sign near Bedroom 22 failed to illuminate on backup power.
Building fire safety compromised by open-ended PVC sleeve not firestopped and deteriorated fire-resistance-rated ceiling assembly.
Fire sprinkler heads obstructed with lint debris, potentially delaying fire response.
Fire sprinkler escutcheon plate dropped exposing opening allowing smoke and heat spread; storage items placed within 18 inches below sprinkler heads.
Commercial kitchen hood fire suppression system lacked required inspections, maintenance, and documentation.
Electrical panel access blocked by kitchen tray rack, limiting required clearance.
Building components not functioning as intended; door latch bolt in Associate Executive Director Office fails to latch due to interference with door blind lift cord.
Report Facts
Residents served: 102 Clear working space: 36 Actual clear working space: 2 Tripping hazard height: 0.375 Fire sprinkler clearance: 18
Inspection Report Follow-Up Deficiencies: 7 Jan 5, 2016
Visit Reason
The Adult Care Licensure Section conducted a Follow Up Survey on January 5-8, 2016 to verify correction of previous deficiencies.
Findings
The facility failed to ensure two staff had no substantiated findings on the NC Health Care Personnel Registry prior to hire, failed to assure documentation and implementation of physician's orders for a resident, failed to clarify medication orders leading to duplicate therapy, failed to discontinue medications as ordered, failed to ensure medications were not administered after falling on the floor, and failed to provide medications as ordered due to unavailability.
Severity Breakdown
Type B Violation: 1
Deficiencies (7)
DescriptionSeverity
Failed to ensure 2 of 7 staff had no substantiated findings on the NC Health Care Personnel Registry prior to hire.Type B Violation
Failed to assure documentation and implementation of physician's orders for applying and removing TED hose and oxygen administration for 1 of 5 sampled residents.
Failed to clarify medication orders for 2 of 5 residents leading to duplicate therapy with Oxybutynin and Myrebetriq, and unclear dosing for supplements.
Failed to discontinue Anastrozole medication as ordered for 1 of 5 residents.
Failed to administer vitamin B12 as ordered for 1 of 5 residents.
Failed to ensure medications that fell on the floor were not administered to 1 of 5 residents.
Failed to assure provision of pharmaceutical services to meet residents' needs including accurate ordering, receiving, and administering of medications for 1 of 5 residents whose medications were unavailable.
Report Facts
Deficiencies cited: 7 Medication administration days missed: 3 Medication administration days documented: 30
Employees Mentioned
NameTitleContext
Staff CFailed to have substantiated findings cleared on Health Care Personnel Registry prior to hire
Staff GFailed to have substantiated findings cleared on Health Care Personnel Registry prior to hire
AdministratorAdministratorResponsible for day to day operations and aware of HCPR check requirements
Business Office CoordinatorBusiness Office CoordinatorResponsible for obtaining HCPR checks, unaware of requirements for housekeeping and dietary aides
Health and Wellness DirectorHealth and Wellness DirectorResponsible for nursing staff operations and medication order follow-up
Medication AideMedication AideInvolved in medication administration and refill requests
Personal Care AidePersonal Care AideInvolved in resident care and medication handling
Nurse PractitionerNurse PractitionerPhysician involved in medication orders and clarifications
PharmacistPharmacistResponsible for medication dispensing and drug regimen review
Urology SpecialistUrology SpecialistPrescribed Myrebetriq and unaware of therapeutic interchange with Oxybutynin
Inspection Report Annual Inspection Deficiencies: 11 Aug 6, 2015
Visit Reason
The Adult Care Licensure Section conducted an annual survey on 08/05/15 and 08/06/15 to assess compliance with state regulations for the adult care home.
Findings
The facility was found deficient in multiple areas including failure to complete required tuberculosis testing, health care personnel registry checks, criminal background checks, competency validation for staff, implementation of physician's orders for residents, medication administration timing, infection control procedures related to fingerstick blood sugar monitoring, and controlled substance screening for new employees.
Severity Breakdown
Type B Violation: 3
Deficiencies (11)
DescriptionSeverity
Failed to assure 1 of 6 sampled staff was tested upon employment for tuberculosis disease.
Failed to ensure 1 of 6 sampled staff had no substantiated findings on the North Carolina Health Care Personnel Registry prior to hire.
Failed to assure a Criminal Background check was completed on 1 of 6 sampled staff (Staff A).Type B Violation
Failed to assure that 2 of 3 sampled staff were competency validated for Licensed Health Professional Support tasks.
Failed to assure implementation of physician's orders for 1 of 5 sampled residents with orders for daily blood pressure and heart rate checks.
Failed to assure clarification of orders for fingerstick blood sugars for 1 of 4 sampled residents with multiple orders.
Failed to assure residents received medications as ordered by a licensing prescribing practitioner for 3 of 6 sampled residents.Type B Violation
Failed to assure medications were administered to residents within one hour before or one hour after scheduled time for 1 of 4 residents observed during medication administration.
Failed to assure all residents received care and services which were adequate, appropriate, and in compliance with relevant laws related to criminal background checks, medication administration, and infection control procedures.
Failed to implement infection control procedures consistent with CDC guidelines regarding fingerstick blood sugar monitoring for 3 of 3 sampled residents.Type B Violation
Failed to assure examination and screening for the presence of controlled substances was performed for 1 of 6 employees hired after 10/01/13 before employment.
Report Facts
Deficiencies cited: 11 Deficiencies cited: 6
Employees Mentioned
NameTitleContext
Staff AMedication AideNamed in findings for failure to complete tuberculosis testing, health care personnel registry check, criminal background check, and competency validation.
Inspection Report Follow-Up Deficiencies: 5 Jul 10, 2015
Visit Reason
Follow-up construction survey to verify correction of deficiencies cited during the March 26, 2015 Biennial Construction Survey.
Findings
The building was found not to be maintained in a safe and operating condition due to issues with the delayed egress system, missing required signage, fire doors being wedged or held open, and breaches in fire-resistance-rated construction compromising fire and smoke containment.
Deficiencies (5)
Description
Delayed egress exit door from the kitchen did not initiate an irreversible process to unlock the door.
Delayed egress doors from the kitchen lacked required signage stating 'PUSH UNTIL ALARM SOUND, DOOR CAN BE OPENED IN 15 SECONDS.'
Kitchen Pantry Room ¾ hour fire rated door was wedged open.
Kitchen door was held open with mechanical 'kick-down.'
Unidentified gray sealant used to seal penetrations of fire-resistance-rated construction without documentation of listing or compliance.
Employees Mentioned
NameTitleContext
Ed MillerConducted the Follow-Up Construction Survey.
Maintenance TechnicianInterviewed regarding breaches in fire-resistance-rated construction.
Inspection Report Capacity: 102 Deficiencies: 11 Mar 25, 2015
Visit Reason
Biennial Construction Survey to assess compliance with the 1996 and applicable portions of the 2005 Rules for Licensing of Adult Care Homes and the 1996 North Carolina State Building Code for a Home for the Aged.
Findings
Multiple physical plant deficiencies were identified including plumbing issues, HVAC maintenance problems, lack of fire extinguisher inspection documentation, delayed egress system failures, fire-resistance breaches, improper storage of medical oxygen cylinders, corridor doors held open improperly, emergency lighting and exit sign failures, plumbing hazards, and unsafe electrical conditions.
Deficiencies (11)
Description
Plumbing fixtures had hoses without vacuum breakers allowing potential back siphonage of gray water.
HVAC/ventilation grilles and dampers had excessive dust/lint accumulation affecting fire containment.
No documentation of monthly fire extinguisher inspections at specified locations.
Delayed egress exit door from kitchen did not unlock properly and lacked required signage.
Breaches in fire-resistance-rated construction due to unsealed penetrations and use of unidentified sealant.
Portable medical oxygen cylinders improperly stored unsecured in various bedrooms.
Corridor doors held open by devices or objects preventing rapid closure and smoke/fire containment.
Fire and smoke resistance of doors compromised by wedged open doors and holes in door leaves.
Emergency lighting and exit signs did not function properly on backup power at multiple locations.
Floor drain cover plates in Spa near bedrooms were recessed creating tripping hazards.
Open electrical junction box with exposed connections in attic near Bedroom 42.
Report Facts
Licensed capacity: 102 Portable medical oxygen cylinders: 8 Floor drain cover plate depth: 1 Floor drain cover plate depth: 0.75

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