Inspection Reports for Brookdale Lacrosse Al

Surveyor conducted a complaint investigation at Brookdale La Crosse AL.

The complaint was unsubstantiated and no deficiencies were identified.

The complaint was unsubstantiated.

The surveyor conducted a verification visit to confirm correction of a previously identified deficiency from the Statement of Deficiency dated 08/09/2024.

The previously identified deficiency was corrected and no new deficiencies were identified during this visit. A $200 revisit fee is being assessed under statutory provisions.

A standard survey and complaint investigation were conducted to determine if Brookdale LaCrosse AL was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #HZDD11) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, establishing grounds for enforcement action and requiring the licensee to comply with all requirements to protect resident health, safety, and welfare.

The visit was complaint-related as it included a complaint investigation; however, the substantiation status is not stated.

The inspection was conducted as an anonymous complaint investigation and a standard survey at Brookdale La Crosse AL following a complaint received on 2024-07-14 regarding medication errors that resulted in a resident being sent to a hospital.

The provider did not ensure Resident 1's right to receive all medications as prescribed when Resident 1 was given Resident 2's morning medications, resulting in Resident 1 being drowsy and requiring emergency room observation for approximately 3 hours. The complaint was substantiated with one deficiency identified.

The complaint was substantiated. Resident 1 was administered another resident's medication in error, resulting in an emergency room visit for observation due to possible side effects. The incident was investigated but not documented. Hospital progress and discharge notes confirmed the medication error and subsequent symptoms.

A complaint investigation was conducted on February 14, 2024, to determine if Brookdale Lacrosse AL was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #2PFF11) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, establishing grounds for regulatory action and requiring the licensee to comply with all requirements within 45 days.

The complaint was concluded on February 14, 2024, resulting in findings of noncompliance and issuance of a Statement of Deficiency. Specific substantiation status is not stated.

The inspection was conducted as a complaint investigation following two complaints received by the Department on 01/30/2024 regarding untimely refund of resident deposits and lack of cleanliness in resident bathrooms and living areas.

Two deficiencies were identified and substantiated: the provider did not return all refunds due to a resident within 30 days of discharge, and the provider failed to maintain a safe, clean, comfortable, and homelike environment, specifically evidenced by an unclean toilet in a resident's bathroom.

Two complaints were substantiated: one regarding untimely refund of deposits to Resident 1, and another regarding lack of cleanliness in Resident 2's bathroom and living area.

Surveyor conducted a complaint investigation at Brookdale La Crosse AL on 03/30/2023.

The complaint was unsubstantiated and no new deficiencies were identified during the investigation.

The complaint was unsubstantiated.

Surveyor conducted a complaint investigation at Brookdale La Crosse AL on 02/24/2023.

The complaint was not substantiated and no deficiencies were identified during the investigation.

Complaint was investigated and found not substantiated.