Inspection Reports for Brookdale Murrieta

An unannounced required annual inspection was conducted by the Licensing Program Manager and Licensing Program Analyst to evaluate compliance with regulatory standards.

The facility was found to be well maintained with no citations issued. Physical plant, food service, record review, medication storage, and staff and resident interviews all met regulatory requirements with no concerns observed.

The inspection was an unannounced complaint investigation visit triggered by allegations that staff were overcharging a resident and not providing an itemized list of charges.

The investigation included observations, interviews, and records review. It was found that the allegations were unfounded as the resident was provided explanations and documentation of charges, and no discrepancies or rate increases were found during the period in question.

The complaint alleged staff were overcharging a resident and not providing an itemized list of charges. The complaint was investigated and found to be unfounded, meaning the allegations were false or without reasonable basis.

The visit was an unannounced complaint investigation conducted in response to an allegation that facility staff failed to respond to a resident's call button in a timely manner.

The investigation found no deficiencies or civil penalties. Based on staff and resident interviews, record reviews, and observations, there was insufficient evidence to substantiate the allegation, and it was deemed unfounded.

The complaint alleged that facility staff failed to respond to a resident's call button in a timely manner. After investigation, including interviews and record review, the allegation was found to be unfounded due to lack of evidence.

An unannounced annual required visit was conducted to evaluate the facility's compliance with licensing requirements.

No deficiencies were observed during the visit. A Technical Advisory was issued noting the need for refresher training on Personal Rights/Reporting Requirements for staff.

An unannounced complaint investigation visit was conducted to investigate multiple allegations including staff neglect resulting in malnourishment and dehydration, failure to follow resident's plan of care, deprivation of oxygen, unsanitary conditions, insufficient staffing, pressure injury, and unqualified staff caring for a resident.

The investigation found no preponderance of evidence to substantiate the allegations related to malnourishment, dehydration, oxygen deprivation, unsanitary conditions, and staffing issues, resulting in an unsubstantiated finding. The complaint regarding staff neglect causing a pressure injury and unqualified staff caring for a resident was found to be unfounded.

The complaint investigation was unsubstantiated for allegations of neglect, failure to follow care plans, oxygen deprivation, unsanitary conditions, and staffing inadequacies. The complaint regarding pressure injury and unqualified staff was unfounded, meaning the allegations were false or without reasonable basis.

An unannounced complaint investigation visit was conducted to investigate allegations including failure to notify resident's family of falls, failure to report falls to the facility, and staff threatening a resident.

The investigation substantiated that the facility failed to notify the resident's family of falls and failed to report falls to the facility. Staff threatening the resident was also substantiated. Allegations that staff dropped the resident during transfer, failed to seek timely medical attention for a broken hip, and handled the resident roughly were unsubstantiated.

The complaint investigation was substantiated for failure to notify family of falls, failure to report falls, and staff threatening a resident. The allegations that staff dropped the resident, failed to seek timely medical attention for a broken hip, and handled the resident roughly were unsubstantiated.

The inspection was an unannounced required annual visit with emphasis on infection control.

The Licensing Program Analyst observed sufficient hand hygiene supplies, cleaning and disinfecting provisions, and proper use of face coverings. The facility has a designated infection control lead responsible for tracking COVID-19 cases and maintaining PPE and cleaning supplies.

Licensing Program Analyst Deborah Mullen conducted an unannounced annual inspection of the facility as part of the required 1-year visit.

The facility was found to be following current infection control practices for the safety of residents and staff. No deficiencies were observed at the time of the visit.

The inspection was an unannounced complaint investigation triggered by allegations received on 07/27/2020 regarding staff response times to call buttons and restrictions on residents' personal belongings.

The investigation substantiated that staff did not respond to a call button in a timely manner, posing a potential health and safety risk. Another allegation regarding staff not allowing family to bring personal belongings was found to be unfounded. No deficiencies were cited during the visit.

The complaint investigation was substantiated for the allegation that staff did not respond to the call button in a timely manner, with response time well over 15 minutes. The allegation that staff would not let family bring residents' personal belongings was unfounded.