Inspection Reports for Brookdale Norman
1701 East Alameda Street, Norman, OK 73071, Norman, OK
Back to Facility ProfileDeficiencies (last 7 years)
Deficiencies (over 7 years)
0.9 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
82% better than Oklahoma average
Oklahoma average: 4.9 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
32 residents
Based on a December 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Census over time
Inspection Report
Complaint Investigation
Census: 32
Deficiencies: 3
Date: Dec 29, 2025
Visit Reason
A state licensure survey with complaints was conducted due to allegations that the center failed to ensure residents' rights to make care choices, provide sufficient nutrition, prevent neglect or coercion, administer medications according to physician orders, identify fall hazards, provide timely assistance with activities of daily living, and answer call lights promptly.
Complaint Details
The complaint investigation included allegations that the center failed to ensure residents had the right to make choices related to their care, provide sufficient nutrition to prevent weight loss, prevent neglect or coercion, administer medications according to physician orders, identify fall hazards, provide timely assistance with activities of daily living, and answer call lights in a timely manner. The investigation included observations, interviews with residents, family, and staff, and review of records.
Findings
The investigation found multiple deficiencies including failure to check and maintain proper food temperatures, failure to notify the dietician of meal substitutions, and failure to administer medications as ordered for several residents. The facility had 32 residents at the time of the survey and deficiencies were cited as a result of the complaint investigation.
Deficiencies (3)
Failed to ensure food temperatures from the steam table were obtained to ensure temperature was maintained above 135 degrees prior to meal service.
Failed to ensure the dietician was notified and approved meal substitutions for 1 of 2 meal observations.
Failed to ensure residents received their medication according to physician's orders for 3 of 8 sampled residents reviewed for medications.
Report Facts
Facility Census: 32
Deficiencies cited: 3
Residents sampled: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lisa Calvin | Enforcement Analyst II | Signed the enforcement letter related to the survey. |
| Dining Service Coordinator | Interviewed regarding food temperature checks and meal substitutions; noted lack of training and failure to notify dietician. | |
| ACMA #1 | Advanced Certified Medication Aide | Interviewed regarding medication administration errors and reasons for missed medications. |
| ED | Executive Director | Provided information about facility census, staff training, and policies related to meal substitutions and medication administration. |
Inspection Report
Renewal
Capacity: 39
Deficiencies: 0
Date: Mar 24, 2025
Visit Reason
This document serves as a renewal license certifying that Brookdale Senior Living Communities, Inc. is licensed to conduct and maintain an Assisted Living Center at the specified location.
Findings
The license renewal certifies compliance with Oklahoma statutes and state board regulations, allowing the facility to operate with a maximum capacity of 39 beds.
Report Facts
Maximum licensed capacity: 39
Inspection Report
Complaint Investigation
Census: 32
Deficiencies: 0
Date: Aug 13, 2024
Visit Reason
The inspection and complaint investigation were conducted due to allegations that the center failed to provide adequate supervision to prevent falls, failed to provide adequate staff to ensure care and treatment according to physicians' orders and the plan of care, and failed to ensure call lights were answered in a timely manner.
Complaint Details
The complaint investigation was initiated based on allegations of inadequate supervision to prevent falls, insufficient staffing to provide care according to physicians' orders and plans, and failure to answer call lights timely. The investigation found no deficiencies and the complaint was not substantiated.
Findings
An unannounced on-site investigation was conducted including observations, interviews, and record reviews. Staff were observed answering call lights and assisting residents, and no deficiencies were cited.
Report Facts
Facility Census: 32
Complaint Investigation Sample Size: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lisa Calvin | Enforcement Analyst II | Author of the inspection report |
| Florence Abbey | Administrator | Facility administrator addressed in the report |
Inspection Report
Renewal
Deficiencies: 0
Date: May 25, 2023
Visit Reason
A re-licensure survey was conducted on May 25, 2023, to assess compliance for renewal of the facility's license.
Findings
No deficiencies were cited during the inspection.
Inspection Report
Renewal
Capacity: 39
Deficiencies: 0
Date: Mar 1, 2022
Visit Reason
This document is a license renewal issued to Brookdale Senior Living Communities, Inc. for the operation of an Assisted Living Center named Brookdale Norman.
Findings
The license certifies that the facility is authorized to conduct and maintain an Assisted Living Center with a maximum capacity of 39 beds. No deficiencies or inspection findings are noted in this document.
Report Facts
Maximum licensed beds: 39
Inspection Report
Renewal
Capacity: 39
Deficiencies: 0
Date: Jun 23, 2021
Visit Reason
This document is a renewal license issued to Brookdale Senior Living Communities, Inc. for the operation of an Assisted Living Center named Brookdale Norman.
Findings
The document certifies the facility's license to conduct and maintain an Assisted Living Center with a maximum capacity of 39 beds. It confirms compliance with Oklahoma State Department of Health regulations for license renewal.
Report Facts
Maximum licensed beds: 39
Inspection Report
Abbreviated Survey
Census: 32
Deficiencies: 0
Date: Dec 11, 2020
Visit Reason
The visit was a COVID-19 Special Focus Infection Control Survey conducted to determine if the facility was in compliance with implementing proper infection prevention and control practices to prevent the development and transmission of COVID-19.
Findings
No deficiencies were cited during the COVID-19 Special Focus Survey conducted on December 11, 2020.
Report Facts
Total Residents: 32
Inspection Report
Abbreviated Survey
Census: 30
Deficiencies: 0
Date: Sep 28, 2020
Visit Reason
The visit was a COVID-19 Special Focus Infection Control Survey conducted to determine if the facility was in compliance with proper infection prevention and control practices to prevent the development and transmission of COVID-19.
Findings
No deficiencies were cited during the COVID-19 Special Focus Survey conducted on September 28, 2020.
Report Facts
Total residents: 30
Inspection Report
Complaint Investigation
Census: 30
Deficiencies: 2
Date: Mar 10, 2020
Visit Reason
A State Licensure survey was conducted along with a complaint investigation related to medication administration at the facility.
Complaint Details
Complaint #OK00055113 alleged the center failed to ensure medication was properly administered. The allegation was substantiated.
Findings
The facility failed to administer Lasix medication as ordered, resulting in a medication error where a resident received double the prescribed dose for 12 days, causing actual harm including hospitalization for hypokalemia. The facility also failed to transcribe physician orders correctly to the electronic medication administration record.
Deficiencies (2)
Failed to administer Lasix medication as ordered, resulting in actual harm to a resident.
Failed to transcribe physician orders correctly to the electronic medication administration record, resulting in actual harm.
Report Facts
Resident census: 30
Medication error duration: 12
Medication dose error: 160
Medication dose ordered: 80
Potassium lab value: 2.7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lisa Calvin | Enforcement Reviewer/Analyst | Signed enforcement and revisit letters |
| Katie Stagner | Long Term Care Enforcement Reviewer | Signed acceptance letter for plan of correction |
| Licensed Practical Nurse #1 | Noted critical lab value and admitted transcription error | |
| Licensed Practical Nurse #2 | Discovered medication error |
Inspection Report
Renewal
Capacity: 39
Deficiencies: 0
Date: May 16, 2019
Visit Reason
This document is a license renewal issued to Brookdale Senior Living Communities, Inc. for the operation of an Assisted Living Center, indicating the renewal of the facility's license.
Findings
The license certifies that the facility is authorized to conduct and maintain an Assisted Living Center at the specified location with a maximum capacity of 39 beds. The license is effective from 03/24/2019 to 03/23/2020.
Report Facts
Maximum licensed beds: 39
Inspection Report
Renewal
Census: 25
Deficiencies: 1
Date: Mar 19, 2019
Visit Reason
A State Licensure survey was conducted on March 19, 2019, as part of a re-licensure process including visits on 03/07/19, 03/11/19, and 03/19/19.
Findings
Deficient practice was cited related to service in assisted living, specifically that an assisted living center shall not care for any resident needing care in excess of the licensed level. The deficiency involved a resident who was bedfast, required total feeding, and had other significant care needs beyond the facility's licensed scope.
Deficiencies (1)
An assisted living center failed to ensure a resident did not exceed the care or services available, with potential for more than minimal harm at a pattern.
Report Facts
Resident census: 25
Surveyor on-site hours: 17
Plan of Correction completion date: May 10, 2019
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sue Davis | Enforcement Coordinator | Signed enforcement and follow-up letters |
| Kay Determan | Long Term Care Enforcement Reviewer | Signed acceptance letter for plan of correction |
| Mary Woodfin | Administrator | Administrator at time of initial survey |
| Florence (Naomi) Abbey | Administrator | Administrator at time of follow-up revisit |
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