Inspection Reports for Brookdale North Euclid

The inspection was an unannounced required comprehensive annual inspection conducted to evaluate compliance with licensing requirements for the Residential Care Facility for the Elderly.

The facility was found to be operating within approved capacity and maintained in good condition with no obstructions, adequate furniture, and proper safety equipment. Records and medication audits showed no issues. No deficiencies or advisories were issued during this inspection.

Unannounced case management visit regarding a self-reported incident on the relocation of nineteen residents from Brookdale Ocean House due to mandatory evacuation orders from Fire Advisory.

During the visit, a health and safety check was conducted with no concerns observed. The facility has sufficient beds, hygiene supplies, food, staffing, and residents' medications and files were properly managed. Fire inspection and drills were verified as completed, and families were notified about the relocation.

The inspection was an unannounced complaint investigation visit conducted in response to allegations including unlawful eviction, inaccurate medication dosage, restriction of visitors, and staff stealing money from residents.

The investigation included staff and resident interviews and a facility tour. All allegations were found to be unsubstantiated based on evidence gathered, with no deficiencies cited during the visit.

The complaint investigation addressed allegations of unlawful eviction, staff not providing accurate medication dosages, staff not allowing residents to have visitors, and staff stealing money from residents. After interviews and record reviews, all allegations were deemed unsubstantiated.

The inspection was conducted as an unannounced complaint investigation following a complaint received on 2024-06-12 regarding staff assistance with resident transfers and medication destruction practices.

Based on observations, interviews with staff and residents, and document review, the allegations were found to be unsubstantiated due to insufficient evidence to prove the alleged violations occurred.

The complaint involved allegations that staff were not assisting residents with transfers from wheelchairs into transportation vehicles and were not properly destroying discontinued medications. The investigation found no preponderance of evidence to substantiate these allegations.

The inspection was a case management visit based on observations during complaint #56-AS-20240612081444.

The Licensing Program Analyst reviewed Staff #1's file and found that the staff member was currently being shadowed and training had started on October 2, 2024. The Business Office Manager was advised to cover training regarding the facility's policy on discontinued medications and destruction. A technical advisory on incidental and medical care was issued during the visit.

Visit was triggered by complaint #56-AS-20240612081444. No substantiation status explicitly stated.

An unannounced complaint investigation was conducted regarding an allegation that facility restroom lights on a timer were turned off, resulting in a fall to a resident.

The investigation included staff and resident interviews and a facility tour. All interviewed residents and staff reported no issues or falls related to the restroom lights or help pendants. The allegation was deemed unsubstantiated and no deficiencies were cited.

The complaint alleging that restroom lights on a timer were turned off causing a resident fall was investigated and found unsubstantiated based on interviews and observations.

The visit was an unannounced required comprehensive annual inspection conducted by Licensing Program Analyst Melody Brown.

The facility was found to be operating within the approved capacity with no deficiencies or advisories issued. Resident rooms, physical plant, food service, care and supervision, and record reviews were all satisfactory.

The visit was an unannounced complaint investigation conducted in response to allegations received on 07/06/2023 regarding staff mismanaging residents' medication and charging residents for services not rendered.

The investigation substantiated that staff mismanaged residents' medication by failing to administer prescribed medications to Resident #1 and Resident #5 for multiple days. It was also substantiated that the facility charged Resident #1 for Escort/Mobility services not provided in April, May, and June 2023. Other allegations regarding staff forcing residents to remove bed rails, residents' room floors not being level, and staff refusing to take residents' blood pressure were found to be unsubstantiated.

The complaint investigation was substantiated for allegations that staff mismanaged residents' medication and charged residents for services not rendered. The allegations that staff forced residents to remove bed rails, residents' room floors were not level, and staff refused to take residents' blood pressure were unsubstantiated.

The visit was an unannounced Case Management inspection conducted to evaluate compliance with licensing requirements and investigate potential deficiencies.

The inspection found that Residents #1 and #5 had half bed rails without a written physician's order indicating the need for postural support at the time they moved into the facility, posing a potential health and safety risk.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 2023-06-05 regarding resident burn injury, failure to report unusual incidents to resident's POA, and lack of assistance with incontinence needs.

The investigation found no evidence to substantiate the allegations. Interviews with residents and staff indicated no resident sustained burn injuries, unusual incidents were properly reported to residents' POA, and staff assisted residents with incontinence needs as required.

The complaint involved three allegations: 1) Resident sustained burn injury while in care, 2) Staff did not report unusual incident to resident's POA, and 3) Staff do not assist resident with incontinence needs. All allegations were found unsubstantiated based on interviews and records review.

An unannounced complaint investigation visit was conducted in response to multiple allegations received on 2022-08-02 regarding staff performance, facility charges, resident needs evaluation, electrical wiring, visitor entry, medication assistance, incontinence care, bathing assistance, call button response, and room cleanliness.

The investigation found no evidence to substantiate any of the ten allegations. Interviews with residents and staff, observations, and records review indicated that services were provided as specified, no extra charges were made, resident needs were evaluated pre-admission, electrical wiring was in good repair, visitors were not denied entry, medication assistance was provided, residents received incontinence and bathing care, call buttons were responded to timely, and resident rooms were kept clean.

The complaint investigation was unsubstantiated for all ten allegations, meaning there was insufficient evidence to prove the alleged violations occurred.

An unannounced required annual inspection was conducted with an emphasis on infection control due to the COVID-19 pandemic.

The facility was found to be in compliance with no deficiencies cited. Infection control measures were in place and effective, with no current COVID-19 cases. The facility was clean, well-maintained, and operational requirements were met.

The inspection was an unannounced complaint investigation visit triggered by allegations that staff were not emptying residents' urinals and not making residents' beds.

The investigation found insufficient evidence to substantiate the allegations. Resident #1 stated that staff do empty the portable urinal and make the bed, and that these services are performed when requested. Therefore, the allegations were deemed unsubstantiated.

The complaint was unsubstantiated based on interviews and evidence gathered during the investigation. Although the allegation may have happened or is valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur.

The visit was an unannounced required annual inspection with an emphasis on infection control due to the COVID-19 pandemic.

No health and safety concerns were observed during the inspection. The facility had sufficient infection control supplies, PPE, and a designated infection control lead. No deficiencies were cited.

The visit was conducted to investigate complaints received on 2020-04-14 regarding staff vaping in the facility kitchen and ineffective pest control.

The complaint that staff were vaping in the kitchen was substantiated based on video evidence and resulted in termination of the employee involved. The complaint regarding ineffective pest control was found to be unfounded as the facility had addressed prior pest issues with a professional service.

The complaint investigation was substantiated for the allegation of staff vaping in the kitchen, with evidence including video footage and employee termination. The pest control complaint was unsubstantiated based on review of pest control contracts and service reports.