Inspection Reports for Brookdale Northwest Greensboro

NC, 27410

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Inspection Report Follow-Up Deficiencies: 1 Mar 18, 2025
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This is a Construction Section Biennial Follow Up Survey conducted to verify correction of previously identified deficiencies related to sanitation and fire safety reports.
Findings
Deficiencies remain uncorrected as the facility failed to maintain current sanitation and fire and building safety inspection reports, including the absence of a Fire Official (Fire Marshal) report and a NFPA 25 report for water-based fire protection system.
Deficiencies (1)
Description
Facility failed to maintain current sanitation and fire and building safety inspection reports available for review.
Report Facts
Date of survey completion: Mar 18, 2025
Employees Mentioned
NameTitleContext
Tod HancockConducted the Construction Section Biennial Follow Up Survey
Executive DirectorInterviewed regarding missing sanitation and fire safety reports
Maintenance DirectorInterviewed regarding missing sanitation and fire safety reports
Inspection Report Annual Inspection Deficiencies: 1 Feb 27, 2025
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The Adult Care Licensure Section conducted an annual survey from February 25, 2025 to February 27, 2025 to assess compliance with regulations.
Findings
The facility failed to serve therapeutic diets as ordered for one of five sampled residents (#4) who had an order for a texture modified diet. Resident #4 was initially served a regular diet instead of the prescribed texture modified diet, which she was unable to eat due to arthritis and poor oral health. A replacement meal was provided after the error was identified.
Deficiencies (1)
Description
Failed to serve therapeutic diets as ordered for Resident #4 who required a texture modified diet but was served a regular diet.
Employees Mentioned
NameTitleContext
Dietary ManagerDietary ManagerResponsible for ensuring kitchen staff prepared and served therapeutic diets as ordered; unaware Resident #4 was served a regular diet.
AdministratorAdministratorNot aware Resident #4 was on a texture modified diet; expected staff to follow therapeutic menus and diet orders.
Inspection Report Follow-Up Capacity: 81 Deficiencies: 3 May 29, 2024
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This is a Construction Section Biennial Follow Up Survey conducted to ensure the facility meets the 1996 Homes for the Aged and Disabled Minimum Standards and Regulations, the 2005 Rules for Adult Care Homes of Seven or More Beds, and the 1996 Edition of the North Carolina State Building Code.
Findings
Deficiencies were cited requiring a Plan of Correction, including failure to maintain current sanitation and fire safety inspection reports, unsafe outside premises with uneven sidewalks, and inadequate outdoor lighting around the facility.
Deficiencies (3)
Description
Facility failed to maintain current sanitation and fire and building safety inspection reports, including missing Fire Marshal report, NFPA 72 report, and NFPA 25 report.
Outside grounds were not maintained in a clean and safe condition, with many uneven walking surfaces on the back perimeter concrete sidewalk.
Outdoor lighting of walkways and drives did not meet the minimum illumination requirement of five foot-candles at ground level, including no illumination of the walkway around the building.
Report Facts
Total licensed beds: 81 Uneven walking surfaces: 10 Uneven walking surface height range (inches): 0.375 Uneven walking surface height range (inches): 2 Minimum illumination required (foot-candles): 5
Inspection Report Follow-Up Deficiencies: 2 May 26, 2022
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The Adult Care Licensure Section conducted a follow-up survey on May 25 - 26, 2022 to verify correction of previously cited deficiencies related to medication administration and medication preparation.
Findings
The facility failed to administer medications as ordered for one resident due to missed doses of omeprazole for acid reflux, with documentation discrepancies indicating medication was administered when it was not available. Additionally, medications prepared in advance for two residents were not properly labeled, sealed, or protected from contamination, posing a risk of administering medications to the wrong resident.
Deficiencies (2)
Description
Failure to administer medications as ordered for Resident #5, including missed doses of omeprazole for acid reflux.
Medications prepared in advance for Residents #3 and #6 were not labeled with resident name, medication name, or strength, and were not sealed or protected from contamination.
Report Facts
Days without medication: 11 Number of residents sampled: 5 Number of residents with medication preparation issues: 2 Number of capsules in bubble package: 28
Employees Mentioned
NameTitleContext
Health and Wellness DirectorHeld responsible for ensuring medications were administered as ordered and not prepared in advance.
AdministratorExpected medication aides to request refills timely and ensure medications were administered as ordered.
Medication AidesResponsible for requesting medication refills and administering medications; some documentation discrepancies noted.
Inspection Report Annual Inspection Deficiencies: 5 Feb 25, 2022
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The Adult Care Licensure Section conducted an annual survey from 02/23/22 through 02/25/22 to assess compliance with health care regulations and medication administration standards.
Findings
The facility failed to ensure appropriate referral scheduling for a cardiologist appointment, failed to administer medications and treatments as ordered for two residents, including glucose tablets, diuretics, antihypertensives, and TED hose, and failed to maintain accurate medication administration records for one resident.
Severity Breakdown
Type B Violation: 3
Deficiencies (5)
DescriptionSeverity
Failed to ensure a referral was scheduled for a cardiologist appointment for Resident #5 with an order for a Halter monitor.
Failed to administer glucose tablets as ordered for Resident #4 with low blood sugar readings.Type B Violation
Administered incorrect dosage of metoprolol to Resident #5 and missed doses, potentially causing heart rate issues.Type B Violation
Failed to apply and remove TED hose daily as ordered for Resident #5, resulting in swelling.Type B Violation
Medication administration record for Resident #6 was inaccurate, showing conflicting orders for lorazepam dosage.
Report Facts
FSBS readings below 70: 8 Metoprolol doses missed: 1 Furosemide doses not administered: 14 TED hose removal not documented: 15 Lorazepam tablets remaining: 58
Employees Mentioned
NameTitleContext
Executive DirectorExecutive DirectorInterviewed regarding referral scheduling, medication administration expectations, and medication cart audits.
Health and Wellness CoordinatorHealth and Wellness CoordinatorInterviewed regarding medication administration, referral follow-up, and medication cart audits.
Medication AideMedication AideMultiple medication aides interviewed regarding medication administration and documentation practices.
Resident #5's PCPPrimary Care ProviderInterviewed regarding referral orders and medication orders for Resident #5.
Resident #6's PCPPrimary Care ProviderInterviewed regarding lorazepam orders for Resident #6.
PharmacistPharmacistInterviewed regarding medication orders, dispensing, and pharmacy communication.
Inspection Report Follow-Up Deficiencies: 2 Sep 27, 2018
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This is a Biennial Follow Up Construction Survey conducted to verify correction of previously cited deficiencies related to building equipment and fire safety systems.
Findings
The facility had deficiencies in maintaining electrical emergency/safety lighting and fire safety systems. Emergency lights in the corridor for Rooms 1-17 did not illuminate, and holes sealed with non-compliant foam sealant were found in a mechanical closet, allowing potential fire and smoke spread.
Deficiencies (2)
Description
Facility did not maintain electrical emergency/safety lighting equipment in safe operating condition; emergency lights in corridor for Rooms 1-17 failed to illuminate.
Failure to maintain fire safety systems; holes at penetrations through fire resistant ceilings or walls sealed with non-compliant orange foam sealant.
Report Facts
Diameter of holes: 3
Inspection Report Capacity: 81 Deficiencies: 10 Aug 15, 2018
Visit Reason
Biennial Section Construction Survey conducted to assess compliance with the 1996 Homes for the Aged and Disabled Minimum Standards and Regulations, the 2005 Rules for Adult Care Homes of Seven or More Beds, and the 1996 North Carolina State Building Code.
Findings
Multiple deficiencies were cited including issues with housekeeping and furnishings, facility not maintained free of hazards, inadequate fire safety rehearsals documentation, failure to maintain fire safety and electrical equipment in safe operating condition, and hot water temperature exceeding regulatory limits.
Deficiencies (10)
Description
Ceilings not maintained clean and in good repair; dust and peeling around vent grille in living room.
Furnishings not maintained in good repair; loose door hardware and doors dragging on frames.
Walls not maintained clean; brown handprints and stains on doors and walls in Room 40.
Facility not maintained free of obstructions and hazards; exit doors difficult to open and protruding nails on dining room deck.
Fire safety rehearsal logs lacked adequate information including description of rehearsals.
Electrical emergency/safety lighting equipment not maintained in safe operating condition; emergency lights in corridor did not illuminate.
Fire resistant rated ceilings and walls had holes or gaps allowing potential spread of fire and smoke.
Fire safety components not maintained; doors did not close or latch properly, impeding containment of smoke or fire.
Mechanical equipment not maintained; heavy dust accumulation on vents and exhaust fans.
Hot water temperature exceeded limits; measured at 126 degrees Fahrenheit in two locations.
Report Facts
Total licensed capacity: 81 Hot water temperature: 126
Inspection Report Annual Inspection Deficiencies: 4 Apr 24, 2018
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey on April 24-25, 2018 to assess compliance with state regulations including hot water temperature requirements and staff training.
Findings
The facility failed to maintain hot water temperatures within the required range of 100-116 degrees F at 10 of 10 sampled sinks, posing a risk of serious injury to residents. Additionally, the facility failed to ensure at least one staff person on third shift had current CPR certification for 7 of 25 days. The facility also failed to serve milk at least twice daily as required by regulation.
Severity Breakdown
Type A2 Violation: 1
Deficiencies (4)
DescriptionSeverity
Hot water temperatures were above 116 degrees F, ranging from 122 to 138 degrees F, at 10 of 10 sampled sinks in residents' rooms on Hall #1.Type A2 Violation
At least one staff person on third shift lacked current CPR certification for 7 of 25 days from 04/01/2018 to 04/25/2018.
Facility failed to serve eight ounces of pasteurized milk at least twice a day as required by regulation.
Residents did not receive care and services which were adequate and appropriate as related to hot water temperature requirements.
Report Facts
Hot water fixtures with elevated temperature: 10 Days without CPR certified staff on third shift: 7 Residents present at meal observations: 45 Residents present at meal observations: 49 Milk supply quantities: 3.75
Employees Mentioned
NameTitleContext
Staff GMedication AideLacked documentation of current CPR certification; worked third shift.
Staff FPersonal Care AideCPR certification expired 06/18/2017; worked third shift.
Staff HPersonal Care AideCPR certification expired December 2017; worked third shift.
Executive DirectorResponded to elevated hot water temperatures, posted signs, notified maintenance, and monitored hot water temperatures.
Regional Maintenance DirectorAssisted with adjusting hot water temperatures and monitoring.
Resident Care CoordinatorResponsible for staff scheduling and ensuring CPR certified staff; unaware of CPR certification lapses.
Dietary ManagerReported beverage service practices and availability.
Inspection Report Follow-Up Deficiencies: 2 Oct 28, 2016
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Follow Up Survey conducted to verify correction of deficiencies noted during the Biennial Survey on 2016-09-07.
Findings
Deficiencies related to maintaining the building and fire safety equipment in a safe and operating condition remain uncorrected. Specifically, there are holes in the attic access panel outside Room 19 and unsealed 2-inch EMT ceiling penetrations in Mechanical Room B, which could allow fire and smoke to spread beyond the area of origin.
Deficiencies (2)
Description
Attic access panel has holes in its construction at the opening edges located outside Room 19.
Two 2-inch EMT ceiling penetrations in Mechanical Room B are not sealed with a fire resistant sealant.
Report Facts
Penetrations: 2
Employees Mentioned
NameTitleContext
Billy S. BryantConducted the Follow Up Survey on 10/28/2016.
Inspection Report Capacity: 81 Deficiencies: 10 Sep 7, 2016
Visit Reason
This is a Biennial Construction Survey conducted to ensure the facility meets applicable standards including the 1996 Homes for the Aged and Disabled Minimum Standards and Regulations, 2005 Rules for Adult Care Homes, and the 1996 North Carolina State Building Code.
Findings
Multiple deficiencies were cited related to housekeeping, maintenance, fire safety, and ventilation. These include dust accumulation on HVAC devices, cracked floor tiles, doors that do not latch, improperly stored oxygen tanks, clogged fire detection tubes, unsealed ceiling penetrations, non-functioning emergency lighting, and inadequate exhaust ventilation in bathrooms.
Deficiencies (10)
Description
HVAC devices collecting dust and particulate in Med Room in Two Hall.
Cracked and unfastened ceramic tile floor in Kitchen in front of steamer unit.
Interior door (Room 30) does not latch, preventing containment of fire and smoke.
Oxygen gas tank stored upright without restraint in Room 37.
Fire protection equipment in HVAC system not maintained; duct detector sampling tubes clogged with particulate.
Penetrations in one-hour roof/ceiling assembly not maintained, allowing potential fire/smoke spread.
Attic access panel has holes at opening edges outside Room 19.
Two 2" EMT ceiling penetrations in Mech Room B not sealed with fire resistant sealant.
Emergency wall lights at multiple locations did not illuminate during test.
Mechanical exhaust fans not exhausting interior air in resident and employee bathrooms in One Hall, Two Hall, and Three Hall.
Report Facts
Total licensed beds: 81
Inspection Report Annual Inspection Deficiencies: 2 May 20, 2016
Visit Reason
The Adult Care Licensure Section and the Guilford County Department of Social Services conducted an annual survey on May 18, 19 and 20, 2016 to assess compliance with regulations for adult care homes.
Findings
The facility failed to ensure that therapeutic diets, specifically liberalized renal diets, were served as ordered for 2 of 5 sampled residents. Additionally, medication administration errors were identified for 1 of 6 sampled residents regarding aspirin dosing, with two doses administered daily instead of one as ordered.
Deficiencies (2)
Description
Facility failed to assure 2 of 5 sampled residents with a physician's order for a liberalized renal diet were served as ordered, including incorrect food substitutions and lack of proper diet options.
Failed to assure medications were administered as ordered for 1 of 6 sampled residents regarding aspirin, with double dosing occurring due to failure to discontinue a prior order and return unused medication.
Report Facts
Residents sampled for diet compliance: 5 Residents sampled for medication administration: 6 Dates of survey: 3 Aspirin doses administered: 2 Aspirin doses ordered: 1
Employees Mentioned
NameTitleContext
Dietary ManagerInterviewed regarding diet preparation and substitutions for Residents #4 and #7; unaware of incorrect diet servings
Resident Assistant (RA)Interviewed about meal service and diet substitutions; responsible for communicating diet needs to kitchen staff
Dialysis Center Clinical ManagerInterviewed about residents' diet knowledge and stability on dialysis
Medication Aide (MA)Observed administering medications; unaware of duplicate aspirin orders for Resident #6
Health and Wellness Director (HWD)Responsible for final verification of new medication orders; interviewed about medication order process
Prescribing PractitionerInterviewed regarding aspirin order for Resident #6 and unaware of double dosing
AdministratorInterviewed about medication order process and responsibilities of Medication Aide

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