Inspection Reports for Brookdale Olympia East

The inspection was conducted as an unannounced on-site complaint investigation regarding a facility report of a resident missing money from their apartment.

The facility failed to investigate and document investigative actions and findings related to the reported missing money, which was identified as a failed practice. The investigation found that the facility did not comply with licensing laws and regulations concerning abuse, neglect, or financial exploitation.

Complaint investigation regarding misappropriation of property where a resident reported missing money from their apartment. The facility failed to conduct an investigation as required. The complaint was substantiated with a failed provider practice identified and citation(s) written.

The Department completed a follow-up inspection of the Assisted Living Facility on 05/28/2025 to verify correction of previous deficiencies.

The follow-up inspection found no deficiencies. The prior deficiencies related to training and home care aide certification requirements, background checks, medication assistance, infection control, resident rights, and other regulatory requirements were corrected or addressed.

The Office of the State Fire Marshal conducted an inspection at the Brookdale Olympia East facility to assess compliance with fire safety codes and regulations.

The facility was found to have multiple fire safety violations including combustible materials stored improperly, missing cover plates on electrical outlets, failed fire/smoke dampers, lack of annual inspections for fire extinguishers and sprinkler systems, failure to provide annual inspection reports for the automatic alarm system and generator, inoperable emergency exit signs, and ceiling penetration issues in the riser room.

The visit was an unannounced on-site complaint investigation triggered by a facility report of potential staff to resident abuse.

The investigation found that the facility failed to ensure that staff had required national fingerprint background checks, resulting in unqualified persons having unsupervised access to vulnerable adults. A failed provider practice was identified and citations were written.

The complaint was a facility report of potential staff to resident abuse. The investigation concluded with a failed provider practice identified and citations written.

A complaint investigation was conducted on April 29, 2024, at Brookdale Olympia East regarding a sprinkler malfunction.

The sprinkler head was activated for unknown reasons on the 3rd floor with no fire present. There was no evacuation, no injuries, and the fire department responded but found no fire. The facility conducted a fire watch until the system was restored to normal status.

Complaint #127407 involved a sprinkler malfunction. The complaint was investigated with interviews of maintenance staff and the Director. The sprinkler was activated without fire, no evacuation occurred, no injuries were reported, and the fire department responded.

The inspection was conducted as an unannounced on-site complaint investigation regarding allegations that the facility failed to provide a 30-day written discharge notice when a resident exceeded the level of care and that the facility moved a resident's belongings out of the room without notice.

The investigation found that the facility failed to provide the required 30-day written discharge notice when a resident exceeded the level of care, resulting in a failed practice and citation. However, the allegation of misappropriation of property was not substantiated as the facility paid for packing and stored the resident's belongings on-site without charging for storage.

The complaint investigation was based on two allegations: 1) failure to provide a 30-day written discharge notice when a resident exceeded level of care, which was substantiated as a failed practice; 2) misappropriation of property, which was not substantiated.

The inspection was conducted as a complaint investigation regarding a medication cart being left unlocked and accessible to others while unattended.

The facility failed to protect residents by leaving a medication cart unlocked and accessible to residents, visitors, and other staff while unattended by designated staff. A failed provider practice was identified and citations were written.

Complaint related to Quality of Care/Treatment involving an unlocked medication cart accessible to others while unattended. Failed provider practice identified and citation(s) written.

This document communicates the results of the Informal Dispute Resolution (IDR) process regarding disputes raised by the facility in response to the Statement of Deficiencies (SOD) report dated July 25, 2023.

After review and consideration of all materials, oral statements, and records, the decision was made not to change the original SOD report dated July 25, 2023. The facility is instructed to begin correcting the disputed deficiencies immediately and submit a Plan/Attestation Statement within 10 calendar days.

The Department of Social and Health Services completed a complaint investigation at Brookdale Olympia East on September 21, 2023, triggered by allegations of failure to provide agreed-upon care and services to a resident.

The licensee failed to provide care as agreed in the negotiated service agreement for one resident, resulting in the resident being unable to summon staff after a fall during the night, remaining on the ground all night, and being at risk of unmet care needs. This violation resulted in a civil fine.

Complaint investigation completed on September 21, 2023. The violation was substantiated and resulted in a $200 civil fine for failure to provide agreed care services to one resident.

The inspection was conducted as an unannounced on-site complaint investigation following allegations of resident neglect, specifically a report of a resident falling on the floor and not being checked on by staff throughout the night.

The facility failed to provide a resident with their call-light pendant after a fall, preventing the resident from summoning staff for assistance and resulting in the resident remaining on the floor overnight. This failure was a violation of the negotiated service agreement and care plan.

Resident/Patient/Client Neglect: Report of resident falling on the floor and not being checked on by staff throughout the night. The complaint was substantiated with a failed provider practice identified and citations written.

The inspection was an unannounced on-site complaint investigation triggered by public reports alleging the facility did not provide assistance to residents during mealtimes and did not follow physician orders for preparing altered diets.

The facility failed to update nursing assessments and care plans for residents experiencing a decline in condition, resulting in staff being unaware of residents' needs for feeding assistance. However, the facility prepared residents' trays according to dietary manuals and physician orders.

Complaint involved allegations of failure to provide assistance during mealtimes and failure to follow physician orders for altered diets. Investigation found failure to update nursing assessments and care plans but dietary services were provided as ordered. Failed provider practice was identified and citations were written.

The Department of Social and Health Services completed a Complaint Investigation at Brookdale Olympia East on July 25, 2023, resulting in a civil fine due to a violation related to failure to determine the circumstances of an incident and prevent its reoccurrence.

The licensee failed to determine the circumstances of an incident and take appropriate measures to prevent reoccurrence for one resident, placing residents at risk for similar injuries. This deficiency was recurring, previously cited in August and November 2022.

Complaint Investigation completed on July 25, 2023. The deficiency was substantiated and resulted in a $500 civil fine.

The inspection was conducted as an unannounced on-site complaint investigation based on public reports alleging resident injury during transferring resulting in hospitalization, and allegations of fraud/false billing and resident rights violations related to charging for services not agreed upon.

The facility failed to conduct thorough investigations into resident injury allegations, placing residents at further risk. Additionally, the facility failed to provide required 30-day written notices for changes in care and services, failed to obtain signatures on negotiated service agreements, and retroactively charged residents without proper notice. These failures resulted in citations.

The complaint investigation was based on allegations of resident neglect and quality of care related to injury during transferring, and allegations of fraud/false billing and resident rights violations regarding unauthorized charges. The investigation found failed practices and issued citations.

The Department completed a follow-up inspection of the Assisted Living Facility on 03/08/2023 to verify correction of previously cited deficiencies.

The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies related to investigations were corrected.

Complaint investigation conducted on 08/23/2022 found the facility failed to conduct investigations for residents who experienced incidents including alleged theft and injury, placing residents at risk for further harm and emotional distress. The facility did not complete incident reports or place residents on alert as required.

The Office of the State Fire Marshal conducted a fire safety inspection at the Brookdale Olympia East residential care facility on 01/25/2023.

The facility was disapproved due to multiple fire safety violations including failure to maintain proper storage clearance, lack of emergency plan documentation, missing fire drill records, electrical hazards, inadequate cleaning and maintenance of fire safety equipment, and failure to secure compressed gas tanks.

The investigation was conducted due to a complaint alleging the facility had a positive COVID-19 resident and was in a disease outbreak.

The facility failed to report the disease outbreak to the local health jurisdiction and the Residential Care Services department, failed to have all staff fit tested for N95 respirators, did not follow infection control policies for PPE removal in a COVID-19 positive resident's room, and restricted visitors in a manner that impeded residents' rights during a holiday.

The complaint alleged the facility had a positive COVID-19 resident and was in a disease outbreak. The investigation substantiated the complaint with findings of failed provider practices and citations written.

The Department of Social and Health Services completed an investigation at the assisted living facility Brookdale Olympia East on November 2, 2022, resulting in a formal notice of a civil fine due to regulatory violations.

The licensee failed to conduct an investigation for one resident who experienced an incident of alleged theft, placing the resident at risk of theft and psycho-social harm. This was an uncorrected deficiency previously cited on August 23, 2022.

The document confirms the scheduling of an Informal Dispute Resolution (IDR) meeting requested by the facility to dispute a Statement of Deficiencies dated July 25, 2023, and the imposition of a civil fine dated August 3, 2023.

The letter does not contain inspection findings but addresses the dispute of specific citations (RCW 70.129.030 and WAC 388-78A-2371) and associated civil fines.