Inspection Report Summary
The most recent inspection on November 16, 2025, found the facility in compliance with applicable assisted living regulations and identified no deficiencies. Prior inspections generally showed compliance, with one substantiated deficiency in May 2025 related to the facility’s failure to update a resident’s service plan after multiple falls, including one with injury. Complaint investigations since then were unsubstantiated, and no fines, enforcement actions, or license issues were listed in the available reports. The main issue noted previously involved documentation and care planning related to fall prevention. The inspection history suggests the facility addressed earlier concerns, as more recent investigations found no deficiencies.
Deficiencies (last 1 years)
Deficiencies (over 1 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
71% better than Illinois average
Illinois average: 3.5 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Deficiencies: 0
Nov 16, 2025
Visit Reason
The inspection was conducted as a complaint investigation for Brookdale Orland Park to determine compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Findings
Brookdale Orland Park was found to be in compliance with the applicable assisted living regulations and administrative codes during this complaint investigation.
Complaint Details
Complaint Investigation 25911051/IL00198516; facility found in compliance.
Inspection Report
Complaint Investigation
Deficiencies: 0
Nov 5, 2025
Visit Reason
The inspection was conducted as a complaint investigation for Assisted Living and Shared Housing Establishment compliance.
Findings
The establishment was found to be in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Complaint Details
Complaint Investigation 25910684/IL#198342; the complaint was investigated and the facility was found compliant.
Inspection Report
Complaint Investigation
Deficiencies: 0
Oct 6, 2025
Visit Reason
The inspection was conducted as a complaint investigation for case numbers 2598790/IL00197530 and 2596944/IL00197880.
Findings
The establishment was found to be in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Complaint Details
Complaint investigation for cases 2598790/IL00197530 and 2596944/IL00197880 concluded with the establishment in compliance.
Inspection Report
Complaint Investigation
Deficiencies: 1
May 9, 2025
Visit Reason
The inspection was conducted as a complaint investigation following a substantiated complaint regarding failure to update and revise a resident's service plan after multiple fall incidents, including a fall with injury.
Findings
The facility failed to update the service plan for resident R2 after several falls, including a fall on 4/30/25 resulting in a left hip fracture and laceration. The service plan did not include fall interventions for any of the falls reviewed. Staff interviews and record reviews confirmed the deficiencies.
Complaint Details
Complaint Investigation Survey#2594013/IL191877-substantiated
Severity Breakdown
Type 2 Violation: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to update and revise a resident's service plan after fall incidents including a fall with injury. | Type 2 Violation |
Report Facts
Date of fall incident: Apr 30, 2025
Date of service plan reviewed: Apr 10, 2025
Number of residents reviewed for falls: 3
Number of residents with deficient service plans: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| E4 | Licensed Practical Nurse (LPN) | Nurse for resident R2 on 4/30/25, provided details about fall and hospital transfer |
| E6 | Certified Nursing Assistant (CNA) | Resident R2's CNA on 4/30/25, provided information about fall incident |
| E2 | Wellness Director | Stated service plan should be updated with fall interventions |
| E1 | Executive Director | Acknowledged need to improve residents' service plans |
Inspection Report
Complaint Investigation
Deficiencies: 0
Feb 4, 2025
Visit Reason
The inspection was conducted as a complaint investigation for multiple complaints and FRIs, all of which were found to be unsubstantiated.
Findings
The facility was found to be in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act. All complaints and FRIs investigated were unsubstantiated.
Complaint Details
Complaints 178527, 184641, 181869, and 184366 were investigated and found to be unsubstantiated. FRIs 182488 (dated 12/13/24) and 178942 (dated 9/27/24) were also unsubstantiated.
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