Inspection Reports for Brookdale Richland

The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to fire and life safety inspections.

The follow-up inspection found no deficiencies, confirming that the previously cited fire and life safety deficiencies were corrected. The prior complaint investigation found the facility failed two fire and life safety inspections and was out of compliance with multiple International Fire Code standards.

Complaint investigation was conducted due to notification of facility failure to pass two fire and life safety inspections. The complaint was substantiated with failed provider practice identified and citations written.

The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to maintenance and housekeeping.

The follow-up inspection found no deficiencies and confirmed that previously cited deficiencies related to maintenance and housekeeping were corrected.

The complaint investigation found that the carpet was dirty and difficult to operate a manual wheelchair on. Observations and interviews confirmed the facility failed to maintain a clean, sanitary environment on the 2nd and 3rd floors, with stained, bubbled, and worn carpet creating hazards and resident dissatisfaction. The facility had attempted professional cleaning but stains remained or returned. The deficiency was cited and repeated over multiple inspections.

The Department of Social and Health Services completed a complaint investigation at Brookdale Richland assisted living facility due to concerns about medication administration.

The investigation found that the licensee failed to ensure medication was administered as prescribed for one resident, resulting in the resident not receiving medications as ordered and requiring hospitalization. This was a recurring deficiency previously cited multiple times.

Complaint investigation conducted on April 3, 2025. The deficiency was substantiated as the licensee failed to administer medication as prescribed, causing harm to a resident.

The investigation was conducted due to a complaint that an identified resident did not receive their medications as prescribed.

The investigation found that the resident's medication was inadvertently discontinued, resulting in hospitalization. The facility failed to ensure medication was administered as prescribed, leading to a citation for medication services.

The complaint alleged that an identified resident did not get their medications as prescribed. The complaint was substantiated with a failed provider practice identified and citation(s) written.

The Department of Social and Health Services completed a follow-up visit to Brookdale Richland assisted living facility to address previously cited deficiencies and impose a civil fine for failure to maintain a clean, sanitary environment.

The facility was found to have failed to maintain a clean, sanitary environment on two floors, resulting in residents' dissatisfaction, risk for falls, and decreased quality of life. This deficiency was repeated and uncorrected from prior citations.

The Office of the State Fire Marshal conducted an inspection at the facility to assess compliance with fire protection and life safety codes.

Multiple violations related to fire protection systems, door operations, duct and air transfer openings, smoke detector sensitivity, and testing and maintenance were observed. The facility was unable to provide documentation for several required tests and inspections, and some fire safety equipment was found to be non-functional or missing. The facility is actively working with contractors and vendors to address and correct these issues.

The inspection was conducted as a complaint investigation regarding a broken pipe and possible mold in the dining room of the assisted living facility.

The facility had a water leak causing damage to the kitchen and dining room area, which put residents at risk for discontinuation of services and exposure to mold. The facility failed to report the incident to the department as required.

Complaint investigation included allegations of a broken pipe and possible mold in the dining room. The complaint was substantiated by findings of water damage and failure to report the incident.

The Department of Social and Health Services conducted a follow-up visit to Brookdale Richland to assess correction of previously cited deficiencies and imposed a civil fine based on uncorrected violations.

The licensee failed to maintain a clean, sanitary environment on the 2nd and 3rd floors, resulting in resident dissatisfaction, risk of falls, and decreased quality of life. This deficiency was previously cited and remained uncorrected.

The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.

The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies were corrected.

The complaint investigation conducted from 04/09/2024 through 04/29/2024 involved allegations including residents not receiving insulin, neglect, and inadequate care. The investigation found one failed provider practice related to staff training and certification requirements, specifically that some staff were not properly trained or certified to administer insulin and provide care. Other allegations were not substantiated.

The inspection was a complaint investigation triggered by allegations including a resident injury due to improper use of a footrest during escorts and other compliance concerns.

The facility was found deficient in multiple areas including failure to investigate resident injuries, incomplete assessments, medication administration errors, delayed staff response to call lights, incomplete admission agreements, lack of respirator fit testing and medical clearance for staff, and failure to conduct timely tuberculosis screening and background checks.

The complaint involved a resident injury to the left foot due to the footrest not being used during escorts. The investigation found failure to investigate and rule out abuse and neglect related to this injury.

The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.

The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previously cited deficiencies were corrected.

The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.

The follow-up inspection on 04/24/2024 found no deficiencies and confirmed that previously cited deficiencies related to quality of life and resident rights were corrected.

The Department of Social and Health Services conducted a follow-up visit to Brookdale Richland to address previously cited deficiencies and to impose a civil fine for uncorrected violations related to resident rights and quality of life.

The licensee failed to maintain a clean, sanitary environment on three floors of the facility, resulting in resident complaints about the condition and smell of the carpet, contributing to an unsanitary environment and risk to residents' dignity. This deficiency was previously cited and remains uncorrected.

This document reports the results of the Informal Dispute Resolution (IDR) process regarding disputed deficiencies identified in the Statement of Deficiencies (SOD) report dated October 19, 2023.

After review of all materials, oral statements, and records, the decision was made not to change the original SOD report dated October 19, 2023. The facility is instructed to begin correcting the disputed deficiencies immediately and submit a Plan/Attestation Statement within 10 calendar days.

The document confirms the scheduling of an Informal Dispute Resolution (IDR) meeting requested by the facility administrator to dispute a citation from a Statement of Deficiencies dated October 19, 2023.

The letter does not contain inspection findings but addresses the dispute process for a specific citation (WAC 388-78A-2660) and provides details about the scheduled IDR meeting.

The inspection was conducted as an unannounced on-site complaint investigation regarding allegations of missing money at the Assisted Living Facility.

The investigation found that the facility failed to protect residents' rights by requiring residents to sign waivers of liability for lost money and personal property for 3 residents, and failed to provide lockable storage space for residents' valuables. The facility had an increase in cases of residents missing cash, with no conclusive findings on the perpetrator. The follow-up inspection found no deficiencies and confirmed correction of previous issues.

The complaint investigation was triggered by allegations of missing money. The facility was found to have failed provider practices with citations written. The complaint was substantiated with findings related to resident rights violations and lack of secure storage.

The inspection was conducted as an unannounced complaint investigation regarding an allegation that an identified resident did not receive diabetic medications as ordered.

The investigation confirmed that the identified resident received incorrect insulin doses twice due to transcription and administration errors, resulting in the resident requiring medical intervention and evaluation. Deficient practice was identified and citations were written related to medication services.

The complaint alleged that an identified resident did not receive diabetic medications as ordered. The investigation substantiated this allegation, confirming transcription and insulin administration errors that caused the resident to receive extra insulin doses twice, requiring emergency medical evaluation.

The inspection was conducted as a complaint investigation following allegations that a named resident missed several doses of medications and that a narcotic pain medication went missing from the Assisted Living Facility.

The investigation found that the facility failed to ensure residents had updated physician orders and did not follow policies for medication administration and controlled medication tracking. Two failed provider practices were identified under WAC 388-78A-2210, resulting in citations.

The complaint involved a named resident missing several doses of mood stabilizer and sleeping medications, and a separate allegation that a named resident's narcotic pain medication went missing. Both complaints were substantiated with failed provider practices identified and citations written.

The inspection was conducted as an unannounced on-site complaint investigation regarding allegations that medications were not stored securely and in a clean manner.

The investigation found that medications were stored unlocked and in an unclean area, failing to follow the facility's medication storage policy. This failure placed residents at risk and was documented as a failed provider practice with citations issued.

The complaint alleged that medications were not stored securely and in a clean manner. The complaint was substantiated with failed provider practice identified and citations written.

The inspection was conducted in response to a complaint (#65541) regarding flooding and fire watch at the facility.

On 12/21/2022, a sprinkler pipe in the attic broke and flooded multiple floors, triggering the fire alarm system and fire watch until the system was restored on 01/17/2023. Six residents were relocated within the building, no injuries occurred, and facility staff responded according to the emergency plan.

Complaint #65541 regarding flooding and fire watch due to sprinkler pipe failure. No injuries reported. Fire watch was maintained until system restoration.

The complaint investigation was conducted due to allegations that a named resident's bedding and clothing were soiled with urine, the room was dirty and smelled bad, and that the resident was not repositioned during end-of-life care.

The investigation found deficient practices in maintenance and housekeeping related to dirty rooms, unpleasant smells, and uncovered food trays left in hallways. The facility failed to follow safe medication administration policies for two residents, placing them at risk. One resident developed a 5x5 cm skin breakdown and was receiving wound care. Facility staff had not informed the resident's representative about the wounds or reports to the department hotline.

The complaint investigation was substantiated with failed provider practices identified and citations written. Allegations included soiled bedding and clothing, dirty and smelly room, and failure to reposition a resident during end-of-life care. The investigation confirmed these issues and found additional medication administration deficiencies.

The inspection was conducted as an unannounced complaint investigation following allegations that a named resident was found requiring medical attention and soaked in urine.

The investigation found failed provider practices related to monitoring residents' well-being, including failure to identify and respond to significant weight loss and skin breakdown in residents. The facility failed to provide adequate assistance with toileting and care, contributing to delays in treatment and placing residents at risk.

The complaint alleged that a named resident was found requiring medical attention and soaked in urine. The investigation substantiated failed provider practices and citations were written.