Inspection Report Summary
Most inspections found no deficiencies, with the facility generally clean, well-maintained, and compliant with safety and infection control standards. Several complaint investigations were unsubstantiated, including allegations about staff training, medication management, and resident care. However, a few deficiencies were noted in past reports, including a substantiated unlawful eviction without proper diagnosis in June 2023 and a failure to assist a resident with communication needs related to hearing impairment in April 2022. The most recent report from October 27, 2025, involved an investigation of an unusual incident with code enforcement concerns but did not list specific deficiencies or enforcement actions. Overall, the facility’s record shows mostly isolated issues with no fines or license actions reported, and no clear pattern of worsening or improving conditions.
Deficiencies (last 6 years)
Deficiencies (over 6 years)
0.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
93% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
65% occupied
Based on a October 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Census over time
Inspection Report
Complaint Investigation
Census: 160
Capacity: 245
Deficiencies: 0
Oct 27, 2025
Visit Reason
The visit was an unannounced case management - incident inspection conducted to follow up on an unusual incident report submitted by the facility regarding an allegation that an unknown male entered Resident #1's bedroom at night and did inappropriate acts.
Findings
During the visit, the Licensing Program Analyst interviewed the Executive Director and Resident #1, conducted observations and took pictures of the resident's unit, and noted various hazards in the resident's bedroom that did not follow code enforcement. The analyst will be cross-reporting concerns to appropriate agencies.
Complaint Details
The complaint involved an allegation by Resident #1 that an unknown male entered their bedroom at night and committed inappropriate acts. The visit was conducted to investigate this incident.
Report Facts
Capacity: 245
Census: 160
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Amber Rodgers | Executive Director | Met with Licensing Program Analyst during the inspection and involved in the investigation |
| Valerie Flores | Licensing Program Analyst | Conducted the unannounced case management - incident visit |
| Anthony Perez | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Annual Inspection
Census: 179
Capacity: 245
Deficiencies: 0
Nov 20, 2024
Visit Reason
The inspection was an unannounced annual inspection conducted by the Licensing Program Analyst to evaluate compliance with regulatory requirements.
Findings
The facility was found to be clean, well-maintained, and in good repair with no deficiencies observed. All reviewed client and employee records met requirements, and safety, infection control, medication storage, and fire safety measures were compliant.
Report Facts
Client records reviewed: 5
Employee records reviewed: 5
Food supply duration: 7
Food supply duration: 2
Water temperature: 108
Fire extinguisher charge date: Dec 27, 2023
Last fire inspection date: Oct 8, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mario Preston | Executive Director | Met with during inspection and named in report |
| Kathleen Banrasavong | Licensing Program Analyst | Conducted the inspection |
| Jazmond D Harris | Licensing Program Manager | Named in report |
Inspection Report
Annual Inspection
Census: 1
Capacity: 245
Deficiencies: 0
Dec 15, 2023
Visit Reason
The visit was an unannounced required annual inspection conducted to evaluate compliance with licensing regulations.
Findings
The facility was inspected inside and outside with no obstructions found. All required safety equipment and postings were present. The facility was clean, well-maintained, and operating within regulations. No Title 22, Division 6 Regulation violations were observed or cited during the visit.
Report Facts
Licensed capacity: 245
Current census: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mario Preston | Administrator | Met with Licensing Program Analyst during inspection and named in report |
| Venus Mixson | Licensing Program Analyst | Conducted the inspection and authored the report |
| Jazmond D Harris | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 151
Capacity: 245
Deficiencies: 0
Nov 7, 2023
Visit Reason
An unannounced complaint investigation was conducted in response to allegations that staff did not have the required training to care for residents, resident rooms were not kept sanitary, and the licensee did not ensure personnel requirements were met.
Findings
The investigation included interviews, record reviews, and facility tours, which found that staff received appropriate training, resident rooms were generally clean, and staffing levels were adequate. The allegations were determined to be unsubstantiated based on the evidence.
Complaint Details
The complaint was unsubstantiated after investigation. Allegations included inadequate staff training, unsanitary resident rooms, and unmet personnel requirements. Evidence did not support these claims.
Report Facts
Capacity: 245
Census: 151
Estimated Days of Completion: 0
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Rebecca A Ruiz | Licensing Program Analyst | Conducted the complaint investigation |
| Mario Preston | Executive Director | Facility representative met during investigation |
| Mary Ellen Heilgeist | Administrator | Facility administrator mentioned in report |
| Lizzette Tellez | Licensing Program Manager | Oversaw the complaint investigation |
Inspection Report
Complaint Investigation
Census: 159
Capacity: 245
Deficiencies: 0
Aug 4, 2023
Visit Reason
An unannounced complaint investigation visit was conducted to investigate allegations that staff did not ensure that a resident had their medications and that staff mismanaged the resident's medications.
Findings
The investigation found insufficient evidence to substantiate the allegations. Staff and resident interviews, along with a review of the resident's file and Medication Administration Records, indicated the resident self-administered medications with brief assistance from staff for three days before medications were returned to the resident for unsupervised self-administration.
Complaint Details
The complaint was unsubstantiated due to lack of preponderance of evidence to prove the alleged violations did or did not occur.
Report Facts
Estimated Days of Completion: 90
Medication administration days: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Chinwe Nwogene | Licensing Program Analyst | Conducted the complaint investigation visit |
| Joel Esquivel | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
| Amber Rodgers | Associate Executive Director | Facility representative met during the investigation and exit interview |
| Mario Preston | Administrator | Facility Administrator named in the report |
Inspection Report
Complaint Investigation
Census: 152
Capacity: 245
Deficiencies: 0
Jul 27, 2023
Visit Reason
An unannounced visit was conducted to investigate a complaint alleging that staff were not abiding by the addendum to the admissions agreement, specifically regarding rental amounts.
Findings
The investigation found that the facility had documented a rent increase and retention discount appropriately, and there was insufficient evidence to substantiate the allegation that staff were not abiding by the admissions agreement addendum. The allegation was therefore unsubstantiated.
Complaint Details
The complaint alleged that staff were not abiding by the addendum to the admissions agreement related to rental amounts. The allegation was unsubstantiated due to lack of sufficient evidence.
Report Facts
Capacity: 245
Census: 152
Rent increase amount: 4473
Retention discount: 113
Old rental amount: 3930
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mario Preston | Executive Director | Met with Licensing Program Analyst and provided information regarding the rental agreement and complaint |
| Chinwe Nwogene | Licensing Program Analyst | Conducted the complaint investigation visit |
| Joel Esquivel | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 150
Capacity: 245
Deficiencies: 1
Jun 23, 2023
Visit Reason
An unannounced visit was conducted to investigate a complaint alleging unlawful eviction of a resident from the facility.
Findings
The investigation found that the facility issued a 30-day eviction notice to a resident without proper diagnosis, as the resident refused a psychiatric evaluation and no documentation supported the alleged delusional behavior and hallucination. The allegation was substantiated.
Complaint Details
The complaint alleged unlawful eviction. The allegation was substantiated based on observation, interview, and file review.
Severity Breakdown
Type B: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Eviction Procedures; The licensee did not comply by evicting resident without proper diagnosis which poses a potential health, safety or personal rights risk to persons in care. | Type B |
Report Facts
Capacity: 245
Census: 150
Plan of Correction Due Date: Jul 3, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mario Preston | Executive Director | Met with Licensing Program Analyst and acknowledged the eviction notice issued |
| Chinwe Nwogene | Licensing Program Analyst | Conducted the complaint investigation visit |
| Joel Esquivel | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 163
Capacity: 245
Deficiencies: 0
Nov 9, 2022
Visit Reason
The visit was conducted to investigate complaint number 18-AS-20220606112050 at the facility.
Findings
During the visit, interviews were conducted with residents and no deficiencies were cited.
Complaint Details
Complaint number 18-AS-20220606112050 was investigated and found to have no deficiencies.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Debbie Spence | Business Office Manager | Met with Licensing Program Analyst during the visit and participated in exit interview. |
| Chinwe Nwogene | Licensing Program Analyst | Conducted the complaint investigation visit. |
| Deborah Mullen | Licensing Program Manager | Named in the report as Licensing Program Manager. |
Inspection Report
Complaint Investigation
Census: 168
Capacity: 245
Deficiencies: 0
Jul 18, 2022
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that a resident sustained pressure injuries while in care.
Findings
The investigation found that the resident had multiple pressure injuries prior to admission and was receiving treatment. There was insufficient evidence to substantiate the allegation that the injuries were sustained while in care, resulting in an unsubstantiated finding.
Complaint Details
The complaint alleged that a resident sustained pressure injuries while in care. The investigation concluded the allegation was unsubstantiated due to lack of sufficient evidence.
Report Facts
Capacity: 245
Census: 168
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Chinwe Nwogene | Licensing Program Analyst | Conducted the complaint investigation |
| Tania Dupre | Associate Executive Director | Met with Licensing Program Analyst during investigation |
| Mario Preston | Administrator | Facility administrator named in report header |
Inspection Report
Complaint Investigation
Census: 163
Capacity: 245
Deficiencies: 1
Apr 25, 2022
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that staff failed to meet a resident's needs and refused to provide transportation for a resident.
Findings
The allegation that staff failed to meet a resident's needs was substantiated due to staff failing to assist a resident with severe hearing impairment in communicating with callers and failing to assist with obtaining a new hearing aid or notifying the resident's Power of Attorney. The allegation that staff refused to provide transportation was found to be unfounded as the facility did provide transportation to the resident's appointment.
Complaint Details
The complaint was substantiated regarding staff failing to meet the resident's needs due to lack of assistance with communication and hearing aid issues. The complaint regarding refusal of transportation was unfounded.
Severity Breakdown
Type A: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Staff failed to assist resident and their callers with communication needs related to hearing impairment, violating personal rights. | Type A |
Report Facts
Capacity: 245
Census: 163
Deficiencies cited: 1
Plan of Correction Due Date: Apr 26, 2022
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mario Preston | Administrator | Named in findings related to denial of knowledge about resident's hearing aid issues and involved in exit interview |
| Crystal Colvin | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Joel Esquivel | Licensing Program Manager | Oversaw the complaint investigation process |
Inspection Report
Follow-Up
Census: 158
Capacity: 245
Deficiencies: 0
Mar 10, 2022
Visit Reason
The visit was an unannounced case management follow-up regarding a death report received on 2022-01-04 for Resident 1 (R1).
Findings
No immediate health or safety issues were observed during the visit, and no deficiencies were cited.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mario Preston | Executive Director | Met during the visit and participated in the exit interview. |
Inspection Report
Annual Inspection
Census: 142
Capacity: 245
Deficiencies: 0
Dec 28, 2021
Visit Reason
The inspection was an unannounced required 1-year visit to evaluate the facility's compliance with licensing requirements and infection control protocols.
Findings
No deficiencies were cited or observed during the inspection. The Licensing Program Analyst provided technical assistance and evaluated the facility's infection control mitigation plan including disinfection, testing surveillance, screening protocols, and use of personal protective equipment.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mario Preston | Executive Director | Met with Licensing Program Analyst during inspection and discussed the purpose of the visit. |
| Ramon Serrano | Licensing Program Analyst | Conducted the unannounced required 1-year visit and evaluation. |
| Denise Powell | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Complaint Investigation
Capacity: 245
Deficiencies: 0
Sep 9, 2020
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by multiple allegations against facility staff regarding resident privacy, use of universal precautions, safeguarding of personal belongings, cleanliness, dignity and respect, and accuracy of resident mental condition information.
Findings
The investigation found insufficient evidence to substantiate any of the allegations. The facility staff policies and practices were reviewed, and interviews conducted, but none of the claims met the standard for substantiation. All allegations were determined to be unsubstantiated.
Complaint Details
The complaint involved multiple allegations including failure to afford resident privacy, failure to use universal precautions, failure to safeguard resident's personal belongings, failure to clean resident's room properly, failure to treat resident with dignity and respect, and failure to keep accurate information regarding a resident's mental condition. All allegations were found unsubstantiated due to lack of evidence or insufficient data.
Report Facts
Facility capacity: 245
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Anna Kennedy | Licensing Evaluator | Conducted the complaint investigation visit |
| Mary Ellen Heilgeist | Executive Director | Facility representative met during investigation and exit interview |
| Rebecca Hedgecock | Supervisor | Supervisor overseeing the complaint investigation |
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